Aspire

We went live with Aspire in 2024, but had been using ArcSite long before PropertyIntel. We find PropertyIntel to be vastly underperforming vs. ArcSite and wanted to see if anyone has been using both solutions with a middleware integrator. If so, how has this worked for you and how challenging was the integration process?

Is anyone else having issues with using Fixed Price Open Billing when creating new Opportunities? It was working fine for a while, but recently, the option to set up a Schedule of Values has completely disappeared on Fixed Price Open Billing estimates. We’re also for some reason being redirected to create a Schedule of Values when we Win Fixed Price on a Payment Schedule estimates, even when a payment schedule was already established and saved. Seems like some wires on the back end are crossed somewhere. We have tickets in to Aspire Care for these issues already that we’re waiting to hear updates on, but I wanted to see if anyone else is experiencing this problem, or if it’s just us. 

We are experiencing the following issues with Aspire Mobile for Crew clock in:Aspire app sporadically not syncing & recording time correctly. Application unexpectedly shuts down when crew members are attempting to select “clock in”. (All troubleshooting steps have been taken – restart/reinstall app/etc). Aspire does not display crew members under Leads when they’re selected during clock in. At times the application does not allow leads to clock themselves and crew out at the end of their day.Can anyone please give insight in how to fix any/all of these issues?

We would like to use custom forms for some of our irrigation services so we can move away from paper.  However, they need to be done during the service.  We had them set up as complete ticket forms, but that doesn’t allow the tech to use the form while providing the service.  If we switch them to start ticket forms, will that allow for use while performing the service?  Or will that affect their start time and not actually start the ticket until they complete the form?

Has anyone had problems logging into the new support? I am having a problem with trying to login i am not sure what my username would be and when i try to forget password with my email that i used on support before i don't get a password reset.

We’re a fence and deck construction company in PA and doing work in DE (not a reciprocal state). When doing our export of crew time logs, it’s unclear where the job was located to our Finance team and they would like to have something designated for those hours for ease of reporting. Would it be advisable to have a separate Service Group or even Division setup to signal the location when payroll is being done or has anyone found a better way to communicate this nuance?

Happy New Year’s Eve everyone!Looking into next year, our company wants to start utilizing AI tools more frequently and integrate it with our current processes. That being said, has anyone used the open API to start running Agentic AI tools? More specifically has anyone used Replit with Aspire’s API?Any insight from your experiences is greatly appreciated! 😊 

Hi all, just read the knowledge base article about managing chemical applications in Aspire.But, I am looking for input from real life users for the most flexible/least overhead work to do chemical applications for our commercial landscape maintenance company.Through 2025 we have always just had a subcontractor do our chemical apps. We are going to in-house for 2026.From everyone’s experience, what is the most flexible way to utilize Aspire for this? Based on the KB article, it seems like the once-per-month bulk inventory adjustment would be easiest, but I’m not 100% sure. Any feedback or input is appreciated! Thanks.

Has anyone use a firm or person that was helpful in setting up basic API integrations at a reasonable price. We are trying to automate a few simple data transfers to minimize the amount of manual entry into other systems. 

I’m looking for someone who can set this up for me. Ideally, I’d get someone who could set this up via Zapier so that I can just run it on my account and keep it in-house. Anyone have luck connecting with an individual or firm doing this kind of work?

Has anyone successfully integrated Aspire with Hubspot? We are considering this as a better option for CRM tracking and I would love to speak with someone who has had experience.

Hello- Is there a way that a crew member can be removed from the APP when time tracking? If a crew member has logged in on the leaders phone it is still there. My team then has an issue  they want to hit start all (crew members) when they only have 1 of the members currently working with them? 

With this winter starting out strong, we have had a lot of overtime the last few weeks. Manually manipulating the OT with the snow override paycode has been a timesuck. How are you all managing this?

I have added a vendor in Quickbooks and synced between Aspire and QB, but the vendor is still not showing in my vendor list in Aspire. 

Hi All,Happy Holidays!I am trying to up date the price of an item in the item catalog and the system wont let me.  What am i missing? Thank you, 

Anyone know where I can find information about what the Price List is for an item in the Item Catalog?I’ve looked in the Academy and the Knowledge Base and can’t find any information.

In a typical Accounting system, Aged AR dates correspond with the terms assigned to the invoice as to whether it is Current, 31+ days, 61+ days, etc. I don’t see any definition of how Aspire recognizes these Aged AR categories and hoping someone in the community might be able to assist.

We want to customize a contract designed in Web Report Designer so that fields are shown or hidden based on the Division Name associated with Opportunity.An example…- Irrigation division contracts would show prices for services- Maintenance division contracts would NOT show prices for servicesDivision Name doesn’t appear to Web Report Designer as a parameter? Please prove me wrong…!

Has anybody else gotten feedback from their crews about the recent update to the daily plan aspect of Aspire Mobile? Where it used to give a sum of all materials for the day, it is now breaking those materials apart so you can see what it is for each job. I could see some spots where you’d get value from that, but for turf crews that are using multiple materials across a lot of jobs per day, it pretty much breaks the function. The crew is now having to manually add up quantities. That’s not how I want them spending their time at all.