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Unanswered questions

15
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JakeStNew Participant
 Aspire
Activities tab (Tasks Vs. Issues)

I'm looking to get some ideas on how others use the activities tab.  We generally use this when field staff submit possible opportunities and time corrections.  The issues section, more so, becomes a “To Do” list for us.  I'm wondering how we can be utilizing this tab in a better way,  and opening up other uses for it. Thanks for any input.

111
SamaraGreen
SoboYiW
SoboYiWBrainy
 Aspire
What's your game plan for Ignite?

Countdown to the Ignite Conference – Time to Draw Our Game Plan!The conference is just around the corner, and now’s the perfect time to start mapping out our approach.Would you like to share your strategy so we can all learn from each other and make the most of our time there?

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SoboYiW
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ajennParticipating Frequently
 Aspire
Notifications

Should reschedule notifications show in the Notification Log?

150
A
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M.CoastalNew Member
 Aspire
Any Azuga experience/ reviews?!

I am thinking about switching to Azuga from Verizon Connect for dash cameras, GPS, and fleet maintenance. So far their customer service has been awful. I have tried for 2 months to get a demo so this makes me nervous. Has anyone had experience with them? Any good experiences or not so good experiences welcomed! Thanks in advance! 

494
keithajohnston
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johnsonm387New Member
 Aspire
Has anyone started using Proposify?

If anyone has started to use Proposify, I would love to connect with you to learn about your experience.  Let me know.  Thank you!Matt JohnsonJohnson’s Landscaping Service, Inc.

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keithwNew Participant
 Aspire
No Additional Charge | Best Practice

What’s the best practice/method for including contract items included at no additional charge?One client has a small area we agreed/contracted to weed at no additional cost to the customer.Create sales item “Included at no addional charge” maybe?  Thanks. 

402
K
JosephMeinert
JosephMeinertNew Participant
 Aspire
Anyone successfully posting payments to Aspire via API?

I’m looking for someone who can set this up for me. Ideally, I’d get someone who could set this up via Zapier so that I can just run it on my account and keep it in-house. Anyone have luck connecting with an individual or firm doing this kind of work?

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C
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BlaineParticipating Frequently
 Aspire
Time Entry Reviews

We meet weekly and go over all completed work tickets from the previous week. What we have noticed is that some tickets still show crew leaders that no longer work for us. This is on reoccurring services. How could we fix this?

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J
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John ConnellParticipating Frequently
 Aspire
Proposal Description - Copy/Paste issues

Does anyone have a solution to the formatting issues that we’re experiencing with copy/paste of default language into Opportunity Proposal Descriptions? We have tried to copy from Google Docs and Microsoft, but both have formatting that doesn’t seem to render well (or consistently) in Aspire.

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angeltopflightNew Participant
 Aspire
Payment method blocked by error box

A client of ours is trying to add their payment information to pay for an invoice, but as soon as they go to type in the information they get the following error: a gray box that says boltgw.cardconnect.com took too long to respond. They have tried using two different browsers and refreshing the page but continue getting the same error. Do you know what could be causing this? Thank you!

903
jcummings
Employee
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clempireNew Member
 Aspire
Approve Optional Services for a Separate Job

How do we approve an Optional Service from an Opportunity into a separate job or series of work tickets? This would be a separate add on service with a different scope of work and frequency of work.How do we approve the optional service after we’ve already done the original work was done, invoiced, and the customer now decides later to do the add-on work?

352
David_Spiritus
S
sflanneryNew Participant
 Aspire
Earned Revenue tracking

Has anyone created a list (in work tickets or opportunities) that tracks earned revenue by calendar date? It looks like there is no date filter to limit earned income time frame.I’d like to create a dial from the list for each of our department heads, so they can track and modify their  projections each month.

893
David_Spiritus
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Seth RooseveltNew Member
 Aspire
Multi Year Contracts

Hi,A lot of our existing maintenance and snow accounts have multiyear contracts.  Is anyone familiar with how to set up a 2- or 3-year contract on one contract?  As well as adding percentage increase each year or every other during those years on the same contract?I was told I have to do individual contracts for each year, which doesn't seem efficient! 

291
SoboYiW
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GLOBALGREENZNew Member
 Aspire
crew member clock in

In the past we used a software that allowed the foreman each morning to access a drop down menu and select their crew for the day. This was very flexible and one of my hopes for aspire. Any chance this could be an option in the near future for an update?

352
Kbaird
J
JakeStNew Participant
 Aspire
Work Ticket Documents

Pertaining to Documents that are attached to work tickets.  We use the documents tab for site maps.  There are some documents that are suppose to be deleted in our software but they still show up in the crew mobile app.  Any suggestions on how to permanently remove documents and not have them still show up on the crew mobile app? 

351
Calvin-Aspire
Employee

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