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We started sending everyone their own personalized weekly report. It turned into one of our most-used tools. Been meaning to post about this one for a while, but I’ve spent many nights and weekends the past year or so learning how to build automation tools, which I want to share with the group!Quick context that'll cover this whole series, since I'll be leaning on it every week: I built custom automation talking to Aspire's API directly. On a schedule, it logs in, pulls whatever that week's report needs (completed tickets, hours, notes, whatever the specific tool cares about), packages it into a formatted PDF (sometimes Excel), and emails it out on its own. Nobody has to remember to run a report or export anything by hand, it just lands in the right inbox. I'll spare you the plumbing from here on and just focus on what each tool does and why we built it.First one up: we call it our "Week at a Glance" report. Really it's the same report wearing three different hats depending on who's re
I just attended The Herring Group’s webinar with Bobyard and posed a question that’s been on my mind for some time now. It seems we didn’t really have time to dig into a complete answer. Curious to hear what others in the Aspire community think or know about the topic. I knew it was a good question when the initial response of the Founder/CEO of Bobyard was “sounds like one of my investors.”😊 “I'm very bullish on AI and we're incorporating it into nearly every part of our business. My concern isn't whether an individual AI tool is valuable—it's the long-term technology stack. Today it feels like we're bolting AI onto a collection of legacy systems, and the experience is fragmented.How do you see this evolving over the next 3–5 years? Do companies like Bobyard become best-in-class AI tools that integrate deeply with platforms like Aspire, or do you think the next generation of enterprise landscape software will have AI built in from the ground up?And beyond estimating, how do you see
📣 Please vote (for Idea WAP-I-8007) if you'd like to see Aspire's EOM Checklist become a true month-end workflow tool!Our accounting team would love to use Aspire's built-in End-of-Month Checklist instead of maintaining a separate Excel spreadsheet. Unfortunately, the current checklist is too limited for teams that collaborate on the close process.Some enhancements that would make it far more valuable include:✅ Customizable checklist items and sections 👤 Assignment of tasks to specific users or roles 📝 Task instructions and notes for each step ✔️ Separate Completed and Reviewed statuses to support internal controls 📊 Progress tracking showing who's responsible for what and what's still outstandingThese improvements would allow many organizations to manage their entire month-end close within Aspire, improving accountability, consistency, and adoption while eliminating the need for external spreadsheets.If your finance team has run into similar limitations, I'd really appreciate your
Hey everyone!I'm relatively new to Aspire and looking for advice on streamlining our internal equipment maintenance and repair operations.I come from a heavy equipment dealership service management background, where I'm accustomed to managing everything through repair orders, including technician scheduling, labor, parts, outside repairs, and detailed equipment repair histories.I've been reviewing Aspire's Equipment Module, Equipment Scheduling Board, and Service Log documentation. While I understand the individual features, I'm struggling to connect them into an efficient maintenance workflow.A few specific questions: Service Requests: When an operator reports an equipment issue through Aspire, how are you managing that request from initial diagnosis through repair completion? Is there a way to track statuses such as waiting on parts, scheduled, in progress, or completed? Mechanic Scheduling: Are you using overhead work tickets and a dedicated maintenance route to schedule your mech
Back from Ignite with a notebook full of ideas? In this episode, we talk with Ellen Rohr, Brand and Industry Marketing Lead at ServiceTitan, about how to turn post-conference enthusiasm into tangible business results. She shares her practical, old-school strategies for managing big ideas, breaking down overwhelming projects, and effectively delegating tasks without micromanaging. Ellen also redefines networking as genuine friendship-building and offers actionable tips on following up, visiting other shops, and keeping your team aligned after major industry events like Ignite.Join us as we discuss:Balancing low-hanging fruit with long-term goals (and leveraging AI) How to support your team, set realistic deadlines, and create a space safe to fail Phone calls vs. texts: How to meaningfully reach out after a conference Catch the full episode here.
Does any one else have any pointers on layouts with Site Audit 2.0? We’re loving the functionality of the templates and filling it out; however, there are some things that we’re struggling with:the ability to “bullet-point” responses in free-text for client-facing audits image uploads come out all over the place on formattingHas anyone found a good work-around or some functionality I’m missing?
And the landscapers who embrace it will lead.Ignite 2026 brought big ideas, exciting announcements, and a first look at Command Center, a new intelligence layer designed to give contractors a near real-time view of their entire operation. ServiceTitan Co-Founder and CEO Ara Mahdessian explained how connected AI can change the way contractors run their businesses, and what it means for those who act now versus those who wait.✍️ Here are 5 takeaways from his keynote:1. The work in the field is harder to automateDiagnosing a property, solving a problem and doing the work require physical skill in unpredictable environments. Ara sees the bigger opportunity in the office workflows around that work.2. The workflows around the work are ready to changeScheduling, routing, payments, proposals and payroll can be automated. Contractors who make those workflows more efficient will gain an edge over competitors who wait.3. Waiting for perfect AI could mean falling behindAra compared dismissing AI f
Hi everyone,We’re looking for a consultant to help us build out our estimate kits and templates. If you do this or know someone who does this well, please reply here or message me.Thank you.
Good morning! I was wondering if anyone has a good way for technicians to share notes over multiple tickets. We have some follow up tickets that we schedule around 1 week, 4 weeks and 7 weeks after a project and I’m looking for ideas on where a tech could log some info that someone else would be able to view from the field at a later date. Thank you in advance!
Hi everyone, I found a permissions gap in Aspire today that I think every admin should check for.A user with Branch Admin access can create new contacts and change the user roles of existing contacts, even if their own role does not have the Manage User Roles permission.A bad actor with Branch Admin access could:Create a new employee contact and user Assign that user any existing role that does have Manage User Roles Log in as that user and escalate the role to System Admin, payroll access, or anything elseThe fix: Review every role at Branch Admin level or below and make sure Manage User Roles is unchecked on all of them. If a lower-level role needs that permission for a legitimate reason, that’s the role to lock down first.This is especially important if you have to give a Sr. estimator Branch Admin access for item catalog management, or template management.
Does anyone know who won the expo quest raffle?
Congratulations to Gillam Lawncare & Landscaping!From a five-year, $25,000 commitment to renovate the Acute Rehabilitation Unit at Springfield Regional Medical Center to donating labor and equipment to local schools and nonprofits, they’ve built a culture of giving back that runs deep.“I don’t think you can be a giving person if you’re not grateful. And I’m extremely grateful for my employees, my customers, and our community. They’ve been very good to us.” - Ryan Gillam, OwnerWe also want to recognize our incredible finalist: Tim Johnson Landscaping, a company just as committed to making a difference in their community.Thank you to everyone who nominated a company and helped make this year's Prometheus Award one to remember.Read the full story here. #Ignite2026
Come & find Lindsay at the community booth!!!
Today we introduced Command Center, a new intelligence layer across Aspire that gives you a near real-time view of your operations. No more static reports or overnight syncs, just insights when you need them.With Command Center, you can:See what's happening, as it happens: near real-time visibility across your branches or your whole business Ask Atlas anything: get answers and build custom dashboards in plain English, no analyst required Catch issues before they grow: automated alerts for things like declining crew productivity, overdue invoices, and shrinking contract marginsEarly access will be limited to 100 Aspire customers, with general availability expected early next year.📎 Read the full announcement here.Which capability are you most excited to put to work? Tell us below. 👇
Nice to meet the new team of online community.
Get ready for a morning packed with big announcements and even bigger energy.Ara kicks things off at 8:45 AM, setting the tone for the week. Then at 11:30 AM, our Product Keynote takes the stage with Vahe Kuzoyan and Eli Zevin, giving you a first look at what's coming next.Can't be here in person? We've got you covered.📎 Follow along and catch every highlight in our Live Blog.
Day 1 is officially underway! Whether you're with us in person or joining from home, this is your home base all week for keynote coverage, session takeaways, and everything Ignite.📍 On-site? Stop by the Community booth this week to say hi and complete your Expo Quest activity. Take a selfie with or photo of the booth, and post it here using #Ignite2026 to claim your points.📎 Follow along all week in our Live Blog!
Has anyone noticed a discrepancy in YTD Total Sales “Won” on the Sales Pipeline dashboard widget vs the YTD Total Sales “Closed” on the Sales Scorecard dashboard widget? The Sales Scorecard is reporting about 5% more “Closed” sales than the “Won” Sales on the Sales Pipeline. As best as I can tell it is not a filter issue so wanted to check here to see if anyone has noticed the same thing and/or knows the reason for the discrepancy. Thank you for your time and consideration!
Is there a way for us to apply a standard markup to all T&M jobs automatically? Right now, we’re temporarily using T&M as a workaround due to the discrepancy between the estimated labor cost and the actual labor cost reflected in the P&L.
We're just one week away from Ignite. If you're joining us, now’s the time to download the app, lock in your sessions, decide which exhibitors you want to connect with, and gear up for our 90's-themed Ignite the Night celebration. Who’s already packed and ready to go? 🙋 Not registered yet? There's still time to be a part of it. Make sure you’re there.
Last call to register for the event everyone will be talking about The sessions are set, the stage is ready, and Ignite is almost here. Register now and get ready for 100+ sessions, hands-on workshops, peer roundtables, networking, and a first look at what’s coming next for Aspire.Ignite hits Orlando in just two weeks. Will we see you there?Seats are limited. Register now to save yours. 🎟️
When I update catalog pricing at the item level, the associated kit pricing doesn’t automatically update; I have to go into the kit itself and click “Save” for the price to update. Does anyone know of a way to mass recalculate kit pricing within the Item Catalog? If it doesn’t exist, @Aspire Team, could we have a button in the Catalog to “Update Kit Pricing” for any items updated?
As you all know @baraica has been the community manager since it’s founding. Last week was her last week at ServiceTitan. I wanted to recognize her efforts and say thank you for being an excellent moderator.
If you need help with EOM closing and booking journal entries, let me know how I can help. I am a closing specialist and can help with any Aspire issues regardless whether you’re on invoce or accrual accounting that involves Over Under. I have working both ends of the business Operations and Accounting and can help you identify an issues regardless the size of your business. I am well versed in QucikBooks and Acumatica.
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