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paulasuda
paulasudaNew Member
posted in Aspire
Need a Little Push to Get Your Aspire Tasks Done? Join Aspire Power Hour!

You know those Aspire tasks you keep meaning to get to—weekly reviews, receipts, reports—yet somehow the urgent always crowds out the important? Yeah... you're not alone. Especially this time of year. I’m blocking out an Aspire Power Hour on my calendar every Monday and Friday throughout May—you're invited to do the same. One focused hour. No distractions. Just protected work time (with a little extra accountability) to help you actually get it done. 📆 Mondays at 2:00pm CT and Fridays at 10:30am CT  |  May 2nd-30th minus Memorial Day💻 Online via Zoom  |  Free  |  All are welcome🔔 Add to your own calendar (or DM me with your email address and I'll send you an invite)copy/paste this link: https://us06web.zoom.us/j/89010750562?pwd=LteluxUaZTdzIXjUAa1eQEZOhNQsPp.1 How it works:Show up. Camera on. Mic muted. Work through whatever Aspire task you need to tackle.This is not a training session--this is a 'Do Not Disturb' hour for you to focus. No need to register. Come when you can. Stay as

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BlaineParticipating Frequently
asked in Aspire
Time Entries

We are currently spending more time than we would like “fixing” our time entries. We are a full service company and have a lot of employees in our mowing department. When we have call ins and shuffle people around this also creates a nightmare for the person doing our time entries. Has anyone ran into this and found a solution to prevent the major time suck this is? Thanks

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SoboYiW
SoboYiWInspiring
posted in Aspire
Attention Needed - Site Audit Update

When viewing the ideas regarding to site audit in idea portal. The top popular topics were either over 2 years ago or over 3 years ago.  Any update or roadmap for Site Audit?     

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baraica
Community Manager
baraicaCommunity Manager
published in Marketing Pro
Stop by our Marketing Pro Office Hours - 7/15

 Come join our Marketing Pro Office Hours This is your chance to get expert advice, ask all your burning questions about Marketing Pro, and learn new strategies to help your business thrive. Tuesday, July 12th at 12 PM CST  This is your chance to: Get answers to your specific Marketing Pro questions Learn best practices and expert strategies to boost your campaigns Connect with other users and share real-world insights  📎 Click here to sign up for office hours. 

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baraica
Community Manager
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bmartin1597New Member
asked in Aspire
Client Portal - Simplify

We were throwing around Ideas that could simplify the invoicing, payment, client portal process. Is it possible to include an additional link in the body of the email that gets sent to clients when their invoices are sent to them. Is it possible to include a link to “create a client portal account” to add to our email so each client who does not have an account doesn’t have to call or email our office to then have a separate email sent to them to create their account? Or like I saw in another topic someone suggested a qr code a client can scan to create a client portal account. Essentially, I would like to be able to have a client who already has an account to have a link that directs them to the portal to pay and then for all clients who do not have an account to have a link that directs them to create a portal account. Is this already a possibility or is this a wish list item?

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SoboYiW
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Meet John Foley, our keynote speaker at Ignite 2025

 We’re really excited about this one Trust, teamwork, and high performance in the most challenging environments, but that’s just another day at the office for John Foley. Join us as John draws on his years of experience as a U.S. Navy Blue Angel and best-selling author to deliver powerful insights on leadership and performance in the face of adversity.  📎 Don’t miss out. Register your team today.

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baraica
Community Manager
mwheeler
mwheelerParticipating Frequently
posted in Aspire
Rock The Vote: WAP-I-6871 🚨 Slower Load Times on Android? Vote to Highlight Aspire Mobile Lag 🚨

Field staff and Aspire Community members have flagged a consistent issue: Android devices are significantly slower than iPhones when using Aspire Mobile - despite having the same software, tickets, and WiFi.✅ I’ve confirmed all devices and Aspire Mobile apps are updated to the latest version✅ I’ve tested it myself - iPhone loads instantly, Android lags noticeably✅ Other companies are seeing the same thingThis might point to a problem within the app itself, not just signal or connectivity.With Crew Mobile sunsetting in November, now’s the time to act.Please upvote if this impacts your team too - let’s get this on the product team’s radar! https://feedback.youraspire.com/ideas/WAP-I-6871 

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mwheeler
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BlaineParticipating Frequently
asked in Aspire
Azuga

We are looking at swapping our GPS system over to Azuga and wanted to see if any current users had any feedback on what they liked and what they did not like? Thanks.

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cmiguelNew Participant
asked in Aspire
Editing Issues

Can you edit priority levels on issues from high to low? 

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SoboYiW
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Last Chance to Win a Free Ticket to Ignite

 Hey Aspire Together Just a friendly reminder that July is your final month to participate in our community challenge for a chance to win a free ticket to our highly anticipated Ignite conference in Anaheim, CA this September.   This is an incredible opportunity to: Learn directly from experts and take notes for your goals ahead Get an exclusive look at upcoming features and chat with our product team Network with other clients, share best practices and go home inspired  Get your questions answered by our customer success and support teams  📎 Did you miss our agenda reveal? Click here. 

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baraica
Community Manager
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cmiguelNew Participant
posted in Aspire
NetSuite migration

Has anyone gone from QBO to to NetSuite? If so, how was your experience? 

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davebdelloutdoor.comNew Participant
asked in Aspire
ipad / tablet with aspire mobile

has anyone used the aspire mobile app on a tablet or ipad?

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Calvin-Aspire
Employee
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angeltopflightNew Participant
asked in Aspire
Customer Portal - Trouble Viewing an Invoice

A customer of ours is getting a “Page Not Found” error message when they click on an invoice in the customer portal. Does anyone know why that might be happening? Thanks!

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SoboYiW
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BlaineParticipating Frequently
asked in Aspire
Language Barriers

We are trying to figure out the best way to make the notes in tickets understandable for our employees. We have Bilingual managers but would like to be more confident the notes that are being translated from English to Spanish are going to be understood by the crew. After using google translate for a while our bilingual managers mentioned that a lot of the times what Google spits out does not translate how we think it does. Has anyone used anything else and gotten better results? Thanks.

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SoboYiW
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joe.mazzaglia88New Participant
asked in Aspire
Tracking new contacts and if they move through the sales process

Hello everyone,Reaching out to the collective intelligence with a question. I have been asked if there is a way to keep track of newly created contacts and if they ever make it to the estimate stage, if that estimate is won, and if a job is completed for them. Essentially we would like to see what percentage of contacts become customers.I will admit I’m fairly new to Aspire, but is there any way to go about doing this?

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baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Ignite '25 Community Challenge - June Winner 🎉

 And the June winner is..  Congratulations to Danielle (@DanielleB), the most active community member in June. We're so grateful for your ongoing participation in Aspire Together. Your engagement in discussions, helpful answers, and valuable feedback truly make our community stronger. Thanks for consistently sharing your knowledge and supporting others. We hope you'll continue to find value from participating in our community!  Congratulations, Danielle! We will see you in September in Anaheim. 😎 Missed our agenda reveal? Find it here. 📎 Only one ticket left- who will win July?

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DanielleB
Emily M
Emily MParticipating Frequently
asked in Aspire
Problem with Winning Change Orders

When I tried to win a signed CO, this error popped up:The Description/Unit Price must be unique on the Master Schedule of Values: Paver Flatwork ($1.00)Does anyone know what this error means and how to fix it? Thank you!!

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Emily M
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John ConnellNew Participant
asked in Aspire
How to apply an outstanding credit against an Invoice

We received a payment from the customer for a deposit, prior to the invoice being generated. I don’t see anything in the Knowledgebase on how to apply the credit against it.

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Mean-Green
Mean-GreenNew Participant
asked in Aspire
Deleted proposal

I mistakenly deleted a proposal,  is there any way to recover this?Thank you.

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Mean-Green
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chays.greenviewInspiring
asked in Aspire
Tracking One-Off Credits

We have occasional times where a credit for one reason or another (an overpay, a canceled service that was prepaid, items excluded from a service that get credited back to a customer) is applied to a customer’s account, but then they get more services from us, so there continue to be invoices, to which that credit can be applied. Does anybody have tips on how to handle this? One of our office managers suggested tag which can be applied when the credit is applied, and then dropped once that credit is used up. Would love to hear other ideas or thoughts!

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BlaineParticipating Frequently
asked in Aspire
Property Sequence numbers

We have not been utilizing the property sequencing for our fertilizer department and are looking into doing it now. Does anyone have any suggestions based on what has worked for them in the past? We are a combination of residential and commercial and have 2 technicians. We would like to have the same technician scheduled for the same properties each round. thanks.

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baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Ignite 2025 session descriptions are LIVE!

 Panels, workshops, networking, and more await Buckle up for an unforgettable experience at Ignite 2025. From expert panels and peer-led sessions to hands-on workshops and one-of-a-kind networking opportunities, the session list is loaded with unique opportunities to connect, learn, and transform the way you work. Get ready for this one-of-a-kind event. Here's what you can look forward to:   Expert-led panel shows you how to land major clients and manage multi-market contracts Live demo explores how robotics could potentially transform your cleaning business  Interactive breakouts dive into key features including Aspire Mobile, intelligent scheduling, job costing, and more The Birds of a Feather networking lunch is your chance to build invaluable connections with fellow landscape pros in similar roles    📎 Explore the sessions and plan your trip to sunny California. 

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DanielleB
DanielleBParticipating Frequently
asked in Aspire
Bulk action account owner change

I need to do some account ownership changes but made a mistake and started in the opportunity module and bulk actioned the “sales rep” first. We match our sales rep to the account owner so I meant to start in the property module, then bulk action change the account owner so then in the opportunity module I could display in the account owner and sales rep and then bulk action change the sales rep. Since I did this in reverse, it looks like I will have to go record by record and change them unless someone happens to know a work around?

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DanielleB
Mean-Green
Mean-GreenNew Participant
asked in Aspire
Site Audit

I deleted photos from a site audit thinking I was not going to need them. Is there a way to recover these photos? or are they lost for good? Thank you. 

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SoboYiW
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john polleyNew Participant
asked in Aspire
Transitioning to Aspire

Our company is close to our go-live date with Aspire. We would like to send a communication out to our existing customers that announces the fact that we will be using Aspire and highlight some of the changes that they will see over the coming months. New proposal/invoice formats for example. We’d also like to point out some of the benefits that Aspire will provide, allowing us to do any even job for them.Looking for any suggestions or examples of how other new Aspire users may have done this. Thanks!

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SoboYiW

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