Attention Needed - Site Audit Update

Here’s a breakdown of the key points from each Site Audit idea listed:

🔹 1. Incorporate Site Audits in the Crew Mobile

Votes: 53

• Allow crew leaders to complete site audits on mobile.

• Emphasize fast, easy, and automated data collection from properties.

• Increases efficiency in the field.

🔹 2. Notes Field in Site Audits

Votes: 51

• Add a notes section in the site audit form.

• Display notes in the site audit list view.

• Enable printing of full reports with scores and notes.

• Current workaround using tags is difficult and limited.

🔹 3. Aspire Mobile – Auto-Tag Photos by Property

Votes: 40

• Add camera feature in Aspire mobile.

• Automatically geo-tag photos by property.

• Enable a photo gallery at the property level in Aspire desktop.

🔹 4. More Robust Site Audit Template Options

Votes: 39

• Expand template options for property-specific audit criteria.

• Make note attachment easier and mobile-friendly.

• Improve functionality of the notes/tag system.

🔹 5. Improve Desktop Site Audit Interface

Votes: 24

• Simplify viewing notes tied to audit photos.

• Reduce the need to click into individual photo details.

• Enable seamless navigation through audit photos and notes.

🔹 6. Add Operations Manager to Site Audit Reports

Votes: 23

• Include an “Operations Manager” field in site audit reports.

• Avoid manual tracking and entry in Excel.

🔹 7. Email Site Audit Reports from Phone

Votes: 20

• Enable emailing site audit reports directly from mobile.

• Improve account manager productivity in the field.

🔹 8. Add Custom Notes & Tags with Rich Text

Votes: 20

• Allow rich text formatting in custom tags and notes.

• Make these custom notes usable in report layouts.

• Add flexibility and clarity in reporting.

🔹 9. Client Visibility to Geo-Tagged Site Audit Photos

Votes: 18

• Let clients view geo-map locations of photos from audits.

• Possible implementation: PDF links or a portal section.

• Enhances transparency and client trust.

I posted about this topic last week, and starting from last Thursday until around noon on Monday, the Site Audit feature was inaccessible on iPhones.

Thanks to Aspire for releasing a hotfix on Monday afternoon to restore access.

That said, I would greatly appreciate it if we could receive a notification or warning in advance when issues like this arise.

Site Audit is a key tool for our team members, and the sudden loss of access while they were on properties caused a lot of frustration.

Hello! 

Thank you for the feedback on how we can better communicate outages/issues within Aspire. I will pass that along to the team that handles those types of messaging to our clients. 

Also on the site audit update front, we are currently working on discovery of updating site audit, but do not have any dates to share at the moment. 

I’d second everything that ​@SoboYiW said, this feature in the system is greatly lacking. We’re slowly adding usage of various parts of the system, and while I would love to see more site audits getting done, because of how clunky it currently is, and the barrier to entry for getting them done in the field, I’m not going to be pushing anyone to do them. It could be an incredibly valuable tool, but not as currently configured.