Attention Needed - Site Audit Update

Here’s a breakdown of the key points from each Site Audit idea listed:

🔹 1. Incorporate Site Audits in the Crew Mobile

Votes: 53

• Allow crew leaders to complete site audits on mobile.

• Emphasize fast, easy, and automated data collection from properties.

• Increases efficiency in the field.

🔹 2. Notes Field in Site Audits

Votes: 51

• Add a notes section in the site audit form.

• Display notes in the site audit list view.

• Enable printing of full reports with scores and notes.

• Current workaround using tags is difficult and limited.

🔹 3. Aspire Mobile – Auto-Tag Photos by Property

Votes: 40

• Add camera feature in Aspire mobile.

• Automatically geo-tag photos by property.

• Enable a photo gallery at the property level in Aspire desktop.

🔹 4. More Robust Site Audit Template Options

Votes: 39

• Expand template options for property-specific audit criteria.

• Make note attachment easier and mobile-friendly.

• Improve functionality of the notes/tag system.

🔹 5. Improve Desktop Site Audit Interface

Votes: 24

• Simplify viewing notes tied to audit photos.

• Reduce the need to click into individual photo details.

• Enable seamless navigation through audit photos and notes.

🔹 6. Add Operations Manager to Site Audit Reports

Votes: 23

• Include an “Operations Manager” field in site audit reports.

• Avoid manual tracking and entry in Excel.

🔹 7. Email Site Audit Reports from Phone

Votes: 20

• Enable emailing site audit reports directly from mobile.

• Improve account manager productivity in the field.

🔹 8. Add Custom Notes & Tags with Rich Text

Votes: 20

• Allow rich text formatting in custom tags and notes.

• Make these custom notes usable in report layouts.

• Add flexibility and clarity in reporting.

🔹 9. Client Visibility to Geo-Tagged Site Audit Photos

Votes: 18

• Let clients view geo-map locations of photos from audits.

• Possible implementation: PDF links or a portal section.

• Enhances transparency and client trust.

I posted about this topic last week, and starting from last Thursday until around noon on Monday, the Site Audit feature was inaccessible on iPhones.

Thanks to Aspire for releasing a hotfix on Monday afternoon to restore access.

That said, I would greatly appreciate it if we could receive a notification or warning in advance when issues like this arise.

Site Audit is a key tool for our team members, and the sudden loss of access while they were on properties caused a lot of frustration.

Hello! 

Thank you for the feedback on how we can better communicate outages/issues within Aspire. I will pass that along to the team that handles those types of messaging to our clients. 

Also on the site audit update front, we are currently working on discovery of updating site audit, but do not have any dates to share at the moment. 

I’d second everything that ​@SoboYiW said, this feature in the system is greatly lacking. We’re slowly adding usage of various parts of the system, and while I would love to see more site audits getting done, because of how clunky it currently is, and the barrier to entry for getting them done in the field, I’m not going to be pushing anyone to do them. It could be an incredibly valuable tool, but not as currently configured.

Posting to get this back on Aspire’s radar.  As a new user to the platform in our first season, I feel the site audit feature is a big letdown.  It looks very useful at first glance but then quickly breaks down as soon as you actually try to utilize.  As detailed by ​@SoboYiW  the needed fixes are numerous, but also don’t seem out of reach.  Another piece of Aspire with has really strong potential but is poorly executed.  Would love to hear more from Aspire on what their plan is.  

Sosmetimes you have to break the tool to make it work. With a lot of web report designer magic you can solve a lot of the client side of the Site Audit. I wish that they were classified as an activity. 
 

They talked big game about Site Audits 2.0 two years ago? Havent heard much since.

Hi Tim, thank you for posting this and for the nudge to keep it visible. Feedback like yours and Yi’s is exactly what helps us advocate for changes internally. I'll make sure this gets in front of the product team so they hear the feedback directly, and I'll come back to the thread if I learn more about where site audit sits on their radar.

Hi Tim, 

Just another update from our product team: 

We agree that there is a great deal of potential in Site Audits. We are unveiling an entirely new Site Audit capability this year as one of our largest strategic initiatives of 2026. We will be debuting Site Audits 2.0 at Ignite - in our Roadmap Keynote and with breakout session support. Our team will reach out to you directly to make sure we have captured your feedback as well. Thanks for contributing your voice to this community.