Aspire Together | Community

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KbairdParticipating Frequently

I love learning how others are using aspire. I’ve read through most of the knowledge base at this point, and have gleaned some neat tricks from it. My favorite “pro tip” is to enable the filter headings and grouping headings in advanced search. You do this in the user settings menu. So many people don’t know what those buttons do and the leave them off because that’s the default. What’s your trick or tip?

10 hours ago

baraicaCommunity Manager

Introduce Yourself

Say Hello to Community! Welcome to Aspire Together, We are thrilled to get to know each and every one of you in this new community journey. Our goal is to provide you with an exceptional community experience and make you more successful with Aspire. In order to make you feel more welcomed, we have created this topic board so you are each able to say hello and introduce yourself. Please take a moment to say hello and tell us about yourself:🖌 Name📍 Location🍃🧼 Organization & Role💭 What you hope to achieve with Aspire Together 🏀 Any fun fact about yourself We look forward to meeting all of you here! 😀

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12 hours ago

KbairdParticipating Frequently

Aspire

Ignite Slideshows?

Will ignite attendees be able to get copies of the slideshows? I’d love to be able to share some of them with our team.

13 hours ago

baraicaCommunity Manager

Aspire

Access Ignite ‘24: Leading the Charge Slide Decks & Save the Date

Ignite ‘24 slide decks from breakout sessions are now available. Whether you missed the live session or want to revisit the key insights, you can now view them at your convenience. Access Ignite ‘24 the slide decks here. As a reminder audio recordings are still on the way. AspireAspire Product RoadmapAspire Commercial Clean Track Mark your calendars because Ignite 2025 will be held on September 15-16 in Anaheim, CA. 📅

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13 hours ago

LandscapeNerdInspiring

Aspire

API's, Data Pipelines & External Reporting

A place for API and data pipeline questions. I’ve done a lot of reporting with the API and DPL, but haven’t pushed much data back into Aspire. Anyone here done that?Any cool workflow or process automation with the API?Anyone using low code / no code tools to help utilize the API?What kind of external reporting are you doing?Here’s one we did. It’s an ArcGIS bubble chart in PowerBI showing our Maintenance accounts by Revenue with population growth data overlayed. It helped us plan our next branch location.

23110

1 day ago

Amy_GrovesParticipating Frequently

Aspire

ASPIRE MOBILE - Sandbox Mobile App

Sandbox Mobile App or Computer URLCrew Mobile has a Sandbox URL option that is tied to the web version of the regular Sandbox. This helps with training and testing everything in the Sandbox. The new Aspire Mobile App doesn't have a sandbox feature that ties to the web regular Sandbox (whether it be a different app or URL version). I request a Sandbox for the new Mobile App.https://feedback.youraspire.com/ideas/WAP-I-6003 Please VOTE for this by clicking on the link above 😀

1 day ago

LindaNNew Member

Aspire

Removing SiteOne Catalog from Aspire

When Aspire was set up here the Include SiteOne catalog box was checked. Our team would like to not have the catalog included, as it is adding a lot of time for them.It’s obviously easy to uncheck the box, but what happens from there? Will items from the catalog used in the past remain only? Will we need to manually remove the catalog items? Any insight here would be great. Thanks! Linda

1 day ago

vladryabyyNew Participant

Aspire

Rock The Vote: Require Locality Field

https://feedback.youraspire.com/ideas/WAP-I-4449 At the property taxing level, we are required to include a local or county tax entity in our tax jurisdictions. Having the ability to choose to make the Locality field required at the property level will save time by requiring each property to have the appropriate locality entered at the time of entry. We are currently working around this issue by having a dial for our Branch Admins that show how many opportunities do not have a locality attached.

5 days ago

amybNew Member

Aspire

Extending Contracts

We have a customer that wants to change their renewal date from Oct. to January. They want a 15 month contract from Oct. 2024 - Dec 2025. I know Aspire only does 12 Month Contracts, but has anyone had a similar situation, and how did you work around in Aspire?

5 days ago

baraicaCommunity Manager

Aspen Release - September 2024News

Stay in the know.. It’s release notes time! Aspen release includes high value features:Identify and schedule available equipment by enabling the new Schedule Equipment role permission. Launch PropertyIntel even faster with new launch points directly from the Opportunities and Estimates screens.. Strengthen security with captcha requirements and device authorizations that automatically expire after 30 days of inactivity. 🔒 Crew Mobile’s timekeeping enhancements provides crews with more visibility into the time they've worked recently and equips managers with an audited workflow to request and review changes as needed. 🕐Watch our highlight video and let us know what feature you are excited for!

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5 days ago

KbairdParticipating Frequently

Aspire

What's your Aspire Pro Tip?

amybNew Member

AnthonyNighingaleNew Member

Aspire

Estimating Best Practices - Mowing for example

I'll try to explain my question, I think it will make sense. I am wanting to know or understand how other companies structure some of their estimating, and what is best practices with Aspire. Currently on maintenance items such as lawn mowing, we guesstimate the amount of time the job will take and enter that as the labor hours in Aspire. It sort of works, however it is not a plan for long term growth. And even with experience on how long it will take to mow something, it is easy to be off on the time. Not really a plan for consistency going forward. This also does not include any drive time to the jobs then, all that time is extra on top. We do have our hourly rate sort of reflect that, but I don't think this is exactly how Aspire is meant to be used or set up. So I was wondering how does everyone else have this structured? Should we have all of that type of service strictly based off of production rates? And if so, how detailed do you go with takeoffs? Are you measuring linear ft of

5 days ago

benkramerNew Member

Aspire

Temporarily Stopping Service

How does everyone temporarily stop service for a customer? Mainly we run into holding service due to over due invoices, then once the customer pays we continue work (mowing, fertilizer, ect.) Is there a way to make the property unable to schedule to Crew Mobile so the crew can not see it but it stay in the schedule so it doesn't have to be rescheduled once the customer pays?

12 days ago

SoboYiWParticipating Frequently

Aspire

Fixed price open billing invoices

We use fixed price open billing invoice for design build opportunities. But the invoicing visibility and details listed are poor, and is causing confusion for clients. Schedule of value currently can only mirror to service name and does not include items information.Would you please share your best practice to handle fixed price open billing invoices? Thank you!

14 days ago

Nick.RNew Participant

Aspire

How do you even get help on this site?

There’s no way to talk to a support rep, or any ways to open a ticket. Anyways, I work for an MSP and one of our clients use Aspire. Lately, they have been getting undeliverable emails, with no reason attached as to why they are undeliverable.

14 days ago

LeahMNew Member

Aspire

Rock the Vote: WAP-I-6120

Customer Portal 2.0 - Option to Suppress Service | Aspire Feedback (youraspire.com)Not all companies provide service line pricing in their contracts or proposals. Currently in the Customer Portal 2.0, the proposal preview visible to customers shows the service pricing. We would like to have the option to suppress this information from customer view. Thanks for your support!!

18 days ago

jakecruzanParticipating Frequently

Aspire

Aspire Mobile - Desktop?

Hi everyone! We use mobile.youraspire.com a lot for onboarding and training but have started moving the crews to the new app. Does anyone have any idea if we can expect to be able to access Aspire Mobile from a desktop version? Thank you!

19 days ago

nicolebodellNew Participant

PropertyIntel

Trying to decide if this would be a good add on to get for our company. Some of the areas we service are rural and have quite a few trees on them. Does anyone have any insight/experience they could share with me if it has been of benefit to them?

19 days ago

SoboYiWParticipating Frequently

Aspire

Work Ticket Canceled Reason

Would you please share your list of Work Ticket Canceled Reason? Thank you!

21 days ago

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