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Question

Bulk Customer Portal Invites for New Customers with Won Opportunities

  • July 17, 2026
  • 4 replies
  • 59 views

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Is there a way to send Customer Portal invitations in bulk to new customers with won opportunities within Aspire?

Ideally, I'd like to automate this so that new customers receive a portal invite when their opportunity is marked as Won, or alternatively be able to send the invites in bulk for all qualifying customers.

4 replies

SoboYiW
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  • Brainy
  • July 17, 2026

I may still be thinking of how the old legacy portal worked. The invitation link could expire after a certain number of days.

Even after the opportunity is marked as Won, the client may not sign up right away. Therefore, the office team may still need to resend the invitation.
 

On Contact list, maybe using contact tag to filter to the target clients, then bulk action. 

Will the new Customer Portal 2.0 invitation expire?

 

 


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  • Author
  • New Participant
  • July 20, 2026

Hi! Thanks for the suggestion. I actually started with those filters, but I found they also show clients who don't have any opportunities yet, as well as clients whose work tickets are completed from the first quarter or  last year. My goal is to send Customer Portal invites only to customers with newly won opportunities, so I was trying to narrow it down further.

I'm also not sure whether the Customer Portal 2.0 invitation link expires. I sent myself a test invite last Thursday, and the link is still accessible, so it doesn't appear to expire after a few days, at least based on my testing.


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  • New Participant
  • July 20, 2026

This would be a great enhancement idea! 


SoboYiW
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  • Brainy
  • July 20, 2026

Hi! Thanks for the suggestion. I actually started with those filters, but I found they also show clients who don't have any opportunities yet, as well as clients whose work tickets are completed from the first quarter or  last year. My goal is to send Customer Portal invites only to customers with newly won opportunities, so I was trying to narrow it down further.

I'm also not sure whether the Customer Portal 2.0 invitation link expires. I sent myself a test invite last Thursday, and the link is still accessible, so it doesn't appear to expire after a few days, at least based on my testing.

That’s one pain point that we are facing. Cross model information reference.  A lot of times, we have to pull data outside to narrow down. “Contact Tag” may be a workaround. But not an ideal solution.