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Calvin-Aspire
Employee
Calvin-AspireEmployee
posted in Aspire
Seeking Site Audit Examples for Product Research

Hey everyone,We're looking for examples of site audits—whether from Aspire Software or another platform—to better understand how our clients are using them today. If you have any recent audits you can share (with sensitive info removed, of course), we'd love to review them as we work with Product Management to explore potential improvements.Drop a reply here or email me at Calvin.hofman@youraspire.com if you're willing to share. Thanks!

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MeganTParticipating Frequently
asked in Aspire
Aspire Mobile - no internet connection?

This issue just started today, but some of our Aspire Mobile apps are saying we don’t have an internet connection.  We’re all on same internet and it works fine for other apps.  This is keeping the app from updating the schedule so crew members can’t clock into their jobs.  Anyone else having the same problem and know of a solution?

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sylviapNew Participant
asked in Aspire
Customer Auto Pay

I have a customer who swears WE set him up on auto pay. We don’t have that ability. But as soon as he gets an invoice, it is paid immediately. Is there an auto pay option on the customer portal that he has activated? If so, how can I remove?Thank you

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SoboYiW
SoboYiWParticipating Frequently
posted in Aspire
Aspire Alerts - Won't Update

Hi everyone,Since switching to the new Aspire Mobile, we’ve been receiving significantly more alerts than before—specifically time entry conflict alerts and work ticket time conflict alerts. We’ve followed the recommended steps to resolve these conflicts, and the records appear corrected. However, the alert count in the Aspire Notification Center (under the question mark icon) remains the same and won’t clear, even after everything has been addressed. Has anyone else experienced this recently? Any suggestions or solutions would be appreciated!Thanks,

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vladryabyy
vladryabyyParticipating Frequently
published in Aspire
Show off your displays!

Hey folks, I know a lot people have some great displays for schedule boards and other things. I think it would be great for the community to share some tips and inspiration! https://care.youraspire.com/en/articles/6578056-how-to-maintain-a-schedule-board-on-an-external-display  

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vladryabyy
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mhsmith131New Member
asked in Aspire
Larger Residential Construction Project Management

Hello all-We are starting to take on some larger (for us) residential construction project. As we create processes around these projects, I wanted to ask if anyone has any best practices they’d like to share for Project Management and organization on a project by project basis. Are you guys utilizing the Gantt Chart feature or something else? What other tools or processes have you built to keep your project management clean? 

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angeltopflightNew Member
asked in Aspire
Client unable to add payment method

A client of ours is trying to pay for an invoice in their customer portal but they are not able to add their credit card information because a grey box is covering the box where they would type in the credit card number. They’ve tried refreshing and using a different browser but the grey box will not move or allow them to scroll. I’m not sure how to help them with this issue. 

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jcummings
Employee
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lisagreenwellNew Participant
asked in Aspire
Recurring Schedule By Route

We have preset daily routes for our mow/maintenance crews and are trying to utilize the recurring schedule feature to schedule by those routes. Is there a way to set up recurring schedules by route instead of by property? For example, Route 1 has properties A, B, and C. Can we set up a recurring schedule for all three properties at once rather than setting up a recurring schedule for A, then B, then C?

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BrendonTWNew Participant
posted in PropertyIntel
PropertyIntel on iOS

Anyone successfully utilized PropertyIntel on an iPad?I’d like to create irrigation maps for our properties on Property Intel so I don’t have to use a separate system but it doesn’t seem like PI really functions on Chrome on iOS. 

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baraica
Community Manager
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BrendonTWNew Participant
asked in Aspire
Recommended outside accounting firms who do your aspire work?

Hi all,We are a new Aspire user and just went live. I am dreading trying to get my current accounting firm to understand what/how to understand Aspire’s EOM procedures and how best practices should be done.Do any of you have an outside firm who does basis Aspire EOM tasks that you use?

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baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Ignite '25 Poll Results Are In

 You Voted, We Listened Last month, Aspire Together spoke loud and clear about what you want to see at Ignite 2025. And we’re delivering exactly what was asked for. That means hands-on workshops, expert troubleshooting, and plenty of chances to network with other Aspire users. Join us in Anaheim, September 15-17 for our biggest event of the year.  Want to review the poll? Register for Ignite ‘25 to secure your spot.  

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baraica
Community Manager
J
Jake KrokowskiNew Participant
asked in Aspire
Populating Items in a Service Description box

Hello!We have set up a Service Item called “Plant Installation”, under/within which we list out all the required plant species and sizes (and then quantities & costs) as line items.  We would ALSO like those items to copy over to the SERVICE ITEM DESCRIPTION, so that all those plants show up individually on the printed proposal. Is there a way to do that using code or a token?  (E.g. we can type “ [PropertyName] “ or “ [OpportunityStartDate!] “ in the overall PROPOSAL description… Thanks in advance! Jake

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ajennNew Participant
asked in Aspire
Visit Notes

Can visit notes show up on invoices? 

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vladryabyy
logan_karr
logan_karrNew Participant
asked in Aspire
Materials Check Mark in Time Entry

Can anyone explain what the check marks indicate to the right of each entry, and why some entries have them while others don’t? I can’t find an explanation anywhere in the User Guide or knowledge base. The only thing I can think of, is the check marks exist on materials added AFTER the time entry had been approved. Is this correct? And if so, what does that really affect? 

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logan_karr
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jakewynnNew Participant
asked in Aspire
Pre-visit SMS Notifications failing

We’re having trouble getting our SMS notifications to clients to work. The notifications are set up per the instructions in the knowledge base, but they continue to fail. I can’t find any literature regarding troubleshooting. We’ve submitted a ticket, but seeing if anyone else has encountered this issue, and if so, what their fix was.

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Kbaird
M
Mompliments2.0New Participant
asked in Aspire
Service Notifications

We have SOME clients who want to be notified about rose care, but not all. Is there a way to turn this on for select clients, only?

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J
John ConnellNew Participant
asked in Aspire
Applying Invoice Notes on Work Orders with Change Orders

Where can I access the Opportunity Invoice Notes tab when an Opportunity has been Won and Change Orders have been added?

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J
John ConnellNew Participant
asked in Aspire
Including Consumer Financing in Aspire

Hi Aspire Community! We are fairly new to Aspire as a fencing and decking installation company.  We have just launched with consumer financing. We’re struggling to see the best way to include the “Cash Discount” terms in the proposal/estimate, especially when there could be multiple optional services that could be selected by the customer that would impact the cash discount.Any suggestions? 

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KevinWileyNew Participant
asked in Aspire
CardConnect User Feedback

I’m wondering if anyone is using CardConnect through the Customer Portal 2.0 and have an API connection to their accounting system. We’re considering adopting this payment method and would love to talk to someone with experience.

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David_Spiritus
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StronghtxNew Participant
asked in Aspire
API Integration Support

Has anyone use a firm or person that was helpful in setting up basic API integrations at a reasonable price. We are trying to automate a few simple data transfers to minimize the amount of manual entry into other systems. 

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baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Take a quick look at Aspire's 2025 Industry Report 👀

 Are you curious about the future of landscape in 2025?  Data data data! Our new blog goes into depth with all the data in the most recent industry report. Over 1,000 commercial landscaping professionals were surveyed in this nationwide report so you know it has some cool stats you don’t want to miss.  Key Takeaways include:Contractors set sights on growth in 2025  Strategic tech investments continue to fuel success across the industry Diversifying procurement to combat supply chain delays and rising costs Bridging the skills gap – elevating wages and upskilling talent You can access the report here. Read the full blog here.   

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baraica
Community Manager
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jhallPBONew Member
asked in Aspire
CA Wage and Hour compliance

Hello, I am helping a client reconfigure their Aspire payroll/timekeeping system. Does any one know if we can set CA meal premiums in the system automatically? Or does it all have to be done manually? And also is there any where to set up the 7th consecutive day worked rule? 

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baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Crew Mobile App Sunsetting in November 2025

 Important Update for Crew Mobile  Crew Mobile app will be officially sunset in early November 2025 – Transition to Aspire Mobile Today. We know how valuable this tool has been for your field teams, and we're fully committed to helping you transition smoothly to Aspire Mobile.  Aspire Mobile is already supporting tens of thousands of users and is ready to meet your needs from day one. It’s available now on both the App Store and Google Play, and includes all the core features your field teams rely on—plus much more.  Here's what you can expect:  Offline Capabilities – Keep working without WiFi or cellular service. Modern User Interface – An intuitive experience that simplifies onboarding and daily use. Centralized Hub – One place for all your essential mobile tools and features.   We highly encourage you to start migrating now so your teams have time to get comfortable with Aspire Mobile well before the November deadline.  Early adoption = no disruption. Let us know if you have an

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baraica
Community Manager
A
AdinNew Participant
asked in Aspire
API Integration Help

I’m looking to integrate Aspire with HubSpot so that contacts created in HubSpot are also created in Aspire. I’ve generated API credentials from my Aspire account (Client ID & Secret), but I need Aspire’s API documentation to proceed.Could someone help me how to find:The OAuth or token authentication URL The endpoint to create a new contact (and required fields)

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Kbaird
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Accounting Professionals- Join us in June at the Aspire Headquarters

  More than an EOM Class  Master your EOM close with Aspire's intensive Accounting Workshop. Get expert-led group training plus personalized support. Limited to 20 seats—secure yours now.  💻 SAS Invoice Revenue📅 June 24-25, 2025📍 Aspire Software, Chesterfield, MO💸 $1500 Topics we will go over include: Purchase receipts Validating payments and deposits Month-end close processes  Journal entries  Click the link to register.  If you can’t make this one, don’t worry. We have more accounting workshops scheduled in 2025. 

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baraica
Community Manager

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