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KevinWileyNew Participant
asked in Aspire
CardConnect User Feedback

I’m wondering if anyone is using CardConnect through the Customer Portal 2.0 and have an API connection to their accounting system. We’re considering adopting this payment method and would love to talk to someone with experience.

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David_Spiritus
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StronghtxNew Participant
asked in Aspire
API Integration Support

Has anyone use a firm or person that was helpful in setting up basic API integrations at a reasonable price. We are trying to automate a few simple data transfers to minimize the amount of manual entry into other systems. 

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baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Take a quick look at Aspire's 2025 Industry Report 👀

 Are you curious about the future of landscape in 2025?  Data data data! Our new blog goes into depth with all the data in the most recent industry report. Over 1,000 commercial landscaping professionals were surveyed in this nationwide report so you know it has some cool stats you don’t want to miss.  Key Takeaways include:Contractors set sights on growth in 2025  Strategic tech investments continue to fuel success across the industry Diversifying procurement to combat supply chain delays and rising costs Bridging the skills gap – elevating wages and upskilling talent You can access the report here. Read the full blog here.   

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baraica
Community Manager
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jhallPBONew Member
asked in Aspire
CA Wage and Hour compliance

Hello, I am helping a client reconfigure their Aspire payroll/timekeeping system. Does any one know if we can set CA meal premiums in the system automatically? Or does it all have to be done manually? And also is there any where to set up the 7th consecutive day worked rule? 

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baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Crew Mobile App Sunsetting in November 2025

 Important Update for Crew Mobile  Crew Mobile app will be officially sunset in early November 2025 – Transition to Aspire Mobile Today. We know how valuable this tool has been for your field teams, and we're fully committed to helping you transition smoothly to Aspire Mobile.  Aspire Mobile is already supporting tens of thousands of users and is ready to meet your needs from day one. It’s available now on both the App Store and Google Play, and includes all the core features your field teams rely on—plus much more.  Here's what you can expect:  Offline Capabilities – Keep working without WiFi or cellular service. Modern User Interface – An intuitive experience that simplifies onboarding and daily use. Centralized Hub – One place for all your essential mobile tools and features.   We highly encourage you to start migrating now so your teams have time to get comfortable with Aspire Mobile well before the November deadline.  Early adoption = no disruption. Let us know if you have an

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baraica
Community Manager
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AdinNew Participant
asked in Aspire
API Integration Help

I’m looking to integrate Aspire with HubSpot so that contacts created in HubSpot are also created in Aspire. I’ve generated API credentials from my Aspire account (Client ID & Secret), but I need Aspire’s API documentation to proceed.Could someone help me how to find:The OAuth or token authentication URL The endpoint to create a new contact (and required fields)

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Kbaird
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Accounting Professionals- Join us in June at the Aspire Headquarters

  More than an EOM Class  Master your EOM close with Aspire's intensive Accounting Workshop. Get expert-led group training plus personalized support. Limited to 20 seats—secure yours now.  💻 SAS Invoice Revenue📅 June 24-25, 2025📍 Aspire Software, Chesterfield, MO💸 $1500 Topics we will go over include: Purchase receipts Validating payments and deposits Month-end close processes  Journal entries  Click the link to register.  If you can’t make this one, don’t worry. We have more accounting workshops scheduled in 2025. 

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baraica
Community Manager
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sylviapNew Participant
asked in Aspire
add misc note into invoice

I have a customer who wants the PO added into here invoice each month. The invoice is sent on the 1st of each month. When received, she will send the PO asking me to resend with the PO added. How do I get that added? She just wants it somewhere on the invoice, doesn’t matter where. Thank you

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Employee
kmcgrawEmployee
published in PropertyIntel
100 Days of Hell Calls for a PropertyIntel Webinar ⏱️

 Busy Season Calls for A Webinar  Peak season got you stressed?  We invite existing PropertyIntel users to join our Power Hour webinar on April 23rd at noon EST for tips, tricks, and real-world insights to conquer the "100 Days of Hell." 📅 Date: 4/23/25⏰ Time: 12:00 PM EST 💪 Learn how to tackle the chaos with PropertyIntel Complete 💪 Click the link to sign up. 

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Employee
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JRosadoInspiring
asked in Aspire
User repeatedly being deactivated

I have a technician out in the field who is consistently getting logged out. When i investigate i find that his user in the back end has been made inactive. Support is telling me no one is doing it but can’t provide me with any reason why this is happening. Has anyone else experienced this? I will note this is a former employee that I brough back. not sure if that has correlation but thought it was important to mention. 

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BADV-Brady
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StronghtxNew Participant
posted in Marketing Pro
Marketing Pro Feedabck

Is there anyone in here willing to share their Marketing Pro feedback? We looked at Marketing Pro when it first came out, and we just couldn’t justify the service based on the cost. Has it really improved your experience instead of using another solution like Mail Chimp or Constant Contact?

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baraica
Community Manager
Calvin-Aspire
Employee
Calvin-AspireEmployee
posted in Aspire
Seeking Site Audit Examples for Product Research

Hey everyone,We're looking for examples of site audits—whether from Aspire Software or another platform—to better understand how our clients are using them today. If you have any recent audits you can share (with sensitive info removed, of course), we'd love to review them as we work with Product Management to explore potential improvements.Drop a reply here or email me at Calvin.hofman@youraspire.com if you're willing to share. Thanks!

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BlaineParticipating Frequently
asked in Aspire
Customers That Request Specific Days

We will have customers that will call in and ask for their service work ticket to be scheduled on a specific day and I am wondering if there is a good way outside of putting it in the ticket notes to make sure that ticket stays on the day the customer wants.Problem: we get rain so we start rearranging the week and the only thing that I can think of at this point is to click into print preview and make sure there are no notes that we have added about it being done on said day. Is there a more efficient way we can go about this?

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nicoleNew Member
asked in Aspire
Reopen Closed Month

How do I reopen a closed month in Aspire? 

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Amy_Groves
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jgraschParticipating Frequently
asked in Aspire
Clock Time Entry Record Conflicts

Hello, Since switching to Aspire Mobile we tend to get a handful of clock time conflicts a day. However, some of these have no difference. Does anybody know what causes this and how to avoid? Our CSM didn’t have the answer for us. 

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baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Spring Renewal, Spring into Action with Aspire Academy

 Crew Learning Paths Now in Spanish- Aspire Academy We're pleased to announce that new crew learning paths have been added in Spanish in Aspire Academy. Spread the word and help your colleagues expand their knowledge so they get up to speed. Aspire Together has been buzzing about Aspire Mobile topics. Need a refresher on Mobile? Our Aspire Academy learning path on Mobile is the right place to get a refresher on the basics. ➡️📱

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baraica
Community Manager
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maysalasNew Participant
asked in Aspire
Issue with Automatically Syncing Purchase Credits from Aspire to QuickBooks

Hello,We are experiencing an issue where purchase credits created in Aspire are not automatically syncing with QuickBooks. Could you please provide guidance or a workaround to ensure that these transactions are matched automatically in QuickBooks? We are looking for a solution to seamlessly integrate purchase credits between the two systems without manual intervention.Thank you for your assistance.

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vladryabyy
vladryabyyParticipating Frequently
posted in Aspire
Two Week Payroll Report: WAP-I-6712

It would be great to have a filter type of Two Weeks Ago. This would make it easier to create reports for our 2 week payroll system! For example I could create a List that shows unapproved time from Last Week or from Two Weeks Ago!

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vladryabyy
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jakecruzanParticipating Frequently
posted in Aspire
Aspire Crew Mobile vs Aspire Mobile

Has anyone started to shift to the new Aspire Mobile app yet? We are very excited to get everyone trained on Aspire Mobile when the time comes. For our location, the offline capabilites are going to be a major game changer. I’m curious if anyone else has tried it out and see what you’re noticing.I have a couple of people that have made the jump over to make sure we know how to use it before the whole team switches over. So far, the transition has been pretty smooth especially since Aspire Mobile hasn’t been fully launched yet. We are really excited for Aspire Mobile to be at full functionality but here’s what we’ve noticed so far:Pros:Offline capabilities You can quickly clock in and out of jobs where the cell reception is poor. Quick log in most of the time the user stays signed in and you don’t need to type in their pin each time they open the app All the notes in one place Rather than clicking back and forth to see notes they are all displayed on one screen with the address, manag

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SoboYiW
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BlaineParticipating Frequently
asked in Aspire
Field Employee Aspire View

Has anyone figured out a way to change what a field employee can see on Aspire? We want to make it to where certain employees can only see certain routes when they are clocking into crews in the morning and not every route.

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David_Spiritus
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Reminder- Early Bird for Ignite '25 ends on 3/31 🐣News

 The clock is ticking..   Register for Ignite ’25 to lock in early bird pricing and save $150 on your Ignite 2025 ticket. Don’t miss this opportunity to invest in your success at the year’s most impactful user conference. Ignite isn’t just about ideas—it’s about action. Gain hands-on training from experts, connect with peers, and walk away with strategies you can put to work immediately. Register before March 31 to secure your savings. 

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baraica
Community Manager
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TracyNew Participant
asked in Aspire
How do you unapply a payment on an invoice

I mistakenly applied an invoice to a prepayment.  I need to unallocate the invoice from the prepayment check.  

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laceybusseNew Participant
posted in Aspire
Inova & Snow Override Pay Code for OT

Who uses Inova for their payroll and also pays their employees a premium per hour for snow removal?  I’d like to connect with you because we’re having an issue with the Snow Override Pay Code amount for OT hours flowing to Inova, so I want to learn how companies make this work.For clarification, we pay a higher wage when an employee does snow removal and any hours that they work over 40 hours/week are paid at overtime rate.  For the hours over 40 that are worked on snow removal, they get 1.5 times their snow pay rate.  For the hours over 40 that are worked on non-snow removal services, they get 1.5 times their normal rate of pay.  Our pivot report in Aspire calculates this perfectly.  When it pulls over to Inova, it’s taking the snow removal OT hours and paying them at their snow rate instead of 1.5 times their snow rate.

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SoboYiW
SoboYiWParticipating Frequently
posted in Aspire
Rock the vote: WAP-I-6372 Turn off setting for automatically saving invoice to a property

Since December 2024, Aspire started to save every invoice to the property attachments. It caused too many attachments when try to find the important documents, such as contract/agreement, property map, irrigation zone map and so on. We need to have a setting to turn off this feature. Please vote for this idea in the idea portal. Thank you!

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Luis FosterNew Member
asked in Aspire
Contract With Limit Trips

We have a contract with a limited number of trips. Previously, we had 46 trips recorded. However, when I switched to tracking trips by contract tickets instead of individual punch-ins, the system shows only 35 trips. I noticed that some tickets have multiple punch-ins on the same day.Is there a more efficient way to determine the actual number of trips used, such as generating a report that accurately reflects the trip count based on the contract's definition of a 'trip'?"

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