Aspire Products

We perform irrigation site audits to help clients understand the condition of their systems and identify improvements or repair needs.The value of the audit itself is strong, but the creation and delivery process is where we are struggling a bit.Right now: Building each report takes time Delivering it to the client feels clunky and also takes time The follow-through is not as streamlined as we would like I recently started digging into Aspire reporting options and noticed the ability to create work ticket reports that would pull visit notes. Ideally, we would love the ability to: Include structured notes Automatically pull in photos Possibly attach a PDF version of the report And have a bulk-send option when needed Has anyone successfully built a clean, client-facing property condition or irrigation audit repor

I wanted to check how I can undo a deposit if it has already been sent to Accounting. The payment has already been recorded in QuickBooks, and I’d like to zero out the amount to avoid it showing as a duplicate payment.

Invoice emails are not sending at all. They show up under the email sent log, but there is no time or date for sending. Has anyone had this issue, or know how to fix?

My company has fixed payments for our lawn maintenance service. Contracts are set to begin Jan 1 and end on Dec 31. When someone begins service mid-year, such as in March, the system is obviously generating invoices for previous months, despite not having service. What is the best way to go about resolving this issue? Here are our thoughts…  Change the contract start date to the current month. We worry what will happen when service is renewed next year. How do we ensure that clients receive visits in January or February 2027, for example? (Changing the end date is NOT an option for us.)  Leave the contract start date alone, but uncheck the prior months in the Edit Payment Schedule screen. For this, we worry that they won’t be invoiced for those months next year.  Leave start date and payment schedule alone but zero out the generated invoice. This is what we’ve been doing, but our AP department does not like how messy it makes their histo

We just hired some new account managers who are needing to send out bulk emails to the primary contacts for the properties they are now assigned to in order to make introductions. We have made a really nice list in the Properties module for the account managers that shows them the properties they are responsible for, but it doesn’t appear that they can send a bulk email from the Property list from what I can tell. Is there a way for them to send a bulk email to primary contact of each of these properties, in a way that isn’t having to find and individually check off the primary contact for each property in the contact list to perform a bulk email from there, or to send a bulk email from the opportunities module which forces a copy of the opportunity to be attached to the email?It would be great to be able to bulk email from Properties and be able to choose to email the primary contact to be the recipient of the email. Definitely will be having our power user add to the idea p

I am trying to create a list in the equipment module that will help identify vehicle assets with mileage last reading date + 30 days old. Can anyone help guide me through the creation of the list for this? 

We find it  odd  that the platform does not have a way of providing a task checklist (and following line for notes) to prompt our employees and in turn have that carry over to notes that we can include with our invoicing.  The ‘custom forms’ is not user friendly for our admin group unless Aspire can show us how to use it in an efficient manner.  This was something that we asked about repeatedly during the sales call sessions (prior to our committing to Aspire) and we were assured that this was part of the system.  Knowing what we know now then could have been a deal breaker for us signing up.  At this point we are committed to looking forward rather than back. If there is any way we could get help finding a solution to this need we would appreciate it.  We are doing what we can on our end to trouble-shoot and come up with a process

Does anyone know if Aspire allows you to do AIA’s and if so can you walk me through the process 

Are we able to duplicate a current change order within a project to create a new one? We have a recent project with multiple cos, and our sales rep would like to know if he can duplicate to make it easier to create new CO’s 

Hi, How can you undo an approval on a weekly time review? I need to edit it. 

When renewing contracts, can those renewed opportunities be sent out in bulk to those customers?

MindCloud recently launched our free Slack Community for Aspire API builders and I wanted to personally invite any Aspire users who are looking to build their own API Integrations and workflows for free one-on-one training on using our low code AI powered integration platform from one of our experienced developers:Free Aspire API Builder Training - Slack Group MindCloud now has a free forever tier for developers that allows you to test API connections, build workflows in sandbox and even deploy to production for a certain number of API calls per month.  We currently have 120 prebuilt workflows between Aspire and other platforms including: HubSpot, CompanyCam, Sage Intacct, ADP, NetSuite, Concur, PayCor, Monday.com, Ramp, Paylocity, Microsoft Business Central, Microsoft Dynamics 365, Pay

Can you pull photos in Visit Notes onto an invoice layout?

Does anyone have a suggestion on calculating sales tax on materials only within a kit? This bid is paid by measurement so sales tax needs to change with the quantities

Can you create a work ticket for one time service without having to create an opportunity and win it first? 

I’ve had a few people comment that when a task is assigned to them, it isn’t showing up automatically. I understand having a delay, but for some, it takes 24+ hours.Has anyone else experienced this problem?

Hi All,Wondering if anyone can speak to how they work through adding a fuel surcharges to invoices on fixed price open billing opportunities. Our surcharge contract wording is a percentage on each invoice. I understand there is a simple way to do this on contracts and T/M invoices. Last time we did this, we were adding change orders every time we needed to send an invoice. Any feedback on how others are working through this would be helpful! Thank you!

I made this list. Any reason why I can’t delete it?  

We do a lot of rescheduling of Work Tickets/Visits for many reasons (adverse weather/material delivery delays/etc) and as we reschedule visits, it’s hard to keep tabs on where the visit was originally, the reason it was rescheduled, if we contacted the customer/were able to reach the customer to inform them they’ve been rescheduled, how many times the visit has been rescheduled, etc. We’d like to have this audit/history data available to us so that we can make more informed choices when we schedule/reschedule work and if the customer is getting contacted regarding their schedule. Does anything in Aspire exist that would show that history in a convenient way when we’re maintaining the schedule? Even if we had the ability to make those notes somewhere ourselves, it would be helpful, but all of the notes fields in the work tickets will be visible to the crews, and we don’t want these scheduling notes to bury the directions/notes we make that the crews actually need to see. I don’t thin