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JimMellNew Member
 Aspire
Simplifying Snow Contracrs

What are some ideas for ways to simplify the structuring of our snow contracts? We currently do a majority T&M contracts with a few seasonal. For those that enjoy snow (we currently don’t) how do you structure your contracts to simplify and stream line invoices and work ticket management?

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lisagreenwellNew Participant
 Aspire
Site Audit Tracking (Bulk Creation)

We are trying to find a solution to ensure Site Audits are being completed and in a timely manner and to ensure properties aren’t skipped. Essentially we are trying to find a way to have 20 SAs per property open/available to complete at the start of each season. Then those would be completed over time and if they are still open we know where we are falling short.Is there a way to bulk create Site Audits which would be completed at a later date? Has anyone achieve the result in a different way? We have built a list that shows last SA date to create a list of properties missing a site audit within a reasonable timeframe.Any other tips/tricks/helpful reports/lists?

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Employee
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RjMendezNew Member
 Aspire
Aspire Sales Tax Inaccurate

Is anyone experiencing inaccurate sales tax calculations in their opportunities? Whether it be Work Order or Contracts. For example, I have a contract bid for $61,381.08 (before taxes). We live in Texas so the taxes should be 8.25%, resulting in $5063.94 in taxes. However, Aspire is calculating taxes to be at $5063.88. Missing 6 pennies. Curious to know if anyone has ran into this issue. We ensured everything is correctly taxed also in the administration settings. 

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SoboYiW
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BlaineParticipating Frequently
 Aspire
Time Entries

We are currently spending more time than we would like “fixing” our time entries. We are a full service company and have a lot of employees in our mowing department. When we have call ins and shuffle people around this also creates a nightmare for the person doing our time entries. Has anyone ran into this and found a solution to prevent the major time suck this is? Thanks

391
Calvin-Aspire
Employee
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JimMellNew Member
 Aspire
Old Cell Phone Issues

We have crew leaders who are unable to download the new Aspire Mobile. Both of them have 15 yo phones. Is this a common issue or specific to us? What’s the work around?

01
Calvin-Aspire
Employee
baraica
Community Manager
baraicaCommunity Manager
 Aspire
Aspire Together Turns 1 🎂

  Celebrating One Year of Community  It's been a year since Aspire launched its very own online community and we are ready to celebrate. This community has become a place where Aspire users from all over the US can connect, share knowledge, and maybe even crack a joke. It's like having a whole team of experts in your back pocket, ready to help you tackle any challenge that comes your way. And after a year of building relationships, sharing insights, and maybe even a little friendly competition (we won't name names), we're pretty proud of what we've accomplished. So let's raise a glass to Aspire Together and all the amazing members who make it such a special place. Our PurposeThe past year has provided us with a profound understanding of the support and resources essential for your success, and how consistently you prioritize your customers and peers. From sharing the latest trends in the industry to comparing notes on the best way to deal with a tricky customer, this community is where

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SoboYiW
mwheeler
mwheelerParticipating Frequently
 Aspire
Rock The Vote: WAP-I-6871 🚨 Slower Load Times on Android? Vote to Highlight Aspire Mobile Lag 🚨

Field staff and Aspire Community members have flagged a consistent issue: Android devices are significantly slower than iPhones when using Aspire Mobile - despite having the same software, tickets, and WiFi.✅ I’ve confirmed all devices and Aspire Mobile apps are updated to the latest version✅ I’ve tested it myself - iPhone loads instantly, Android lags noticeably✅ Other companies are seeing the same thingThis might point to a problem within the app itself, not just signal or connectivity.With Crew Mobile sunsetting in November, now’s the time to act.Please upvote if this impacts your team too - let’s get this on the product team’s radar! https://feedback.youraspire.com/ideas/WAP-I-6871 

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AprilMc
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ajennNew Participant
 Aspire
Payments

Are you able to make a payment and tie it to an invoice that is part of an inactive branch? 

161
baraica
Community Manager
baraica
Community Manager
baraicaCommunity Manager
 Aspire
Sharpen Your EOM Close Process

 An Accounting Worshop to Provide Valuable Insights  Join us July 22–23 at Aspire’s Chesterfield, MO office for expert-led training focused on SAAS invoiced revenue and end-of-month close. This intimate workshop includes hands-on instruction and personalized support—limited to just 20 participants. 📅 July 22–23, 2025📍 Aspire Software, Chesterfield, MO 💻 Focus: SAAS Invoiced Revenue 💸 Cost: $1,875 📎 Reserve your spot today- space is limited! 

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baraica
Community Manager
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joe.mazzaglia88New Participant
 Aspire
Tracking new contacts and if they move through the sales process

Hello everyone,Reaching out to the collective intelligence with a question. I have been asked if there is a way to keep track of newly created contacts and if they ever make it to the estimate stage, if that estimate is won, and if a job is completed for them. Essentially we would like to see what percentage of contacts become customers.I will admit I’m fairly new to Aspire, but is there any way to go about doing this?

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M
SoboYiW
SoboYiWInspiring
 Aspire
Attention Needed - Site Audit Update

When viewing the ideas regarding to site audit in idea portal. The top popular topics were either over 2 years ago or over 3 years ago.  Any update or roadmap for Site Audit?     

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baraica
Community Manager
baraicaCommunity Manager
 Marketing Pro
Stop by our Marketing Pro Office Hours - 7/15

 Come join our Marketing Pro Office Hours This is your chance to get expert advice, ask all your burning questions about Marketing Pro, and learn new strategies to help your business thrive. Tuesday, July 12th at 12 PM CST  This is your chance to: Get answers to your specific Marketing Pro questions Learn best practices and expert strategies to boost your campaigns Connect with other users and share real-world insights  📎 Click here to sign up for office hours. 

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baraica
Community Manager
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bmartin1597New Member
 Aspire
Client Portal - Simplify

We were throwing around Ideas that could simplify the invoicing, payment, client portal process. Is it possible to include an additional link in the body of the email that gets sent to clients when their invoices are sent to them. Is it possible to include a link to “create a client portal account” to add to our email so each client who does not have an account doesn’t have to call or email our office to then have a separate email sent to them to create their account? Or like I saw in another topic someone suggested a qr code a client can scan to create a client portal account. Essentially, I would like to be able to have a client who already has an account to have a link that directs them to the portal to pay and then for all clients who do not have an account to have a link that directs them to create a portal account. Is this already a possibility or is this a wish list item?

593
SoboYiW
baraica
Community Manager
baraicaCommunity Manager
 Aspire
Meet John Foley, our keynote speaker at Ignite 2025

 We’re really excited about this one Trust, teamwork, and high performance in the most challenging environments, but that’s just another day at the office for John Foley. Join us as John draws on his years of experience as a U.S. Navy Blue Angel and best-selling author to deliver powerful insights on leadership and performance in the face of adversity.  📎 Don’t miss out. Register your team today.

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baraica
Community Manager
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BlaineParticipating Frequently
 Aspire
Azuga

We are looking at swapping our GPS system over to Azuga and wanted to see if any current users had any feedback on what they liked and what they did not like? Thanks.

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cmiguelNew Participant
 Aspire
Editing Issues

Can you edit priority levels on issues from high to low? 

392
SoboYiW
baraica
Community Manager
baraicaCommunity Manager
 Aspire
Last Chance to Win a Free Ticket to Ignite

 Hey Aspire Together Just a friendly reminder that July is your final month to participate in our community challenge for a chance to win a free ticket to our highly anticipated Ignite conference in Anaheim, CA this September.   This is an incredible opportunity to: Learn directly from experts and take notes for your goals ahead Get an exclusive look at upcoming features and chat with our product team Network with other clients, share best practices and go home inspired  Get your questions answered by our customer success and support teams  📎 Did you miss our agenda reveal? Click here. 

620
baraica
Community Manager
C
cmiguelNew Participant
 Aspire
NetSuite migration

Has anyone gone from QBO to to NetSuite? If so, how was your experience? 

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C
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davebdelloutdoor.comNew Participant
 Aspire
ipad / tablet with aspire mobile

has anyone used the aspire mobile app on a tablet or ipad?

825
Calvin-Aspire
Employee
baraica
Community Manager
baraicaCommunity Manager
 Introduce Yourself
Introduce Yourself

  Say Hello to Community!     Welcome to Aspire Together! We are thrilled to get to know each and every one of you in this new community journey. Our goal is to provide you with an exceptional community experience and make you more successful with Aspire. In order to make you feel more welcomed, we have created this topic board so you are each able to say hello and introduce yourself. Please take a moment to say hello and tell us about yourself:✏️ Name📍 Location🏢 Organization & Role💭 What you hope to achieve with Aspire Together 🏀  Any fun fact about yourself  We look forward to meeting all of you here! 😀 

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angeltopflightNew Participant
 Aspire
Customer Portal - Trouble Viewing an Invoice

A customer of ours is getting a “Page Not Found” error message when they click on an invoice in the customer portal. Does anyone know why that might be happening? Thanks!

362
SoboYiW
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BlaineParticipating Frequently
 Aspire
Language Barriers

We are trying to figure out the best way to make the notes in tickets understandable for our employees. We have Bilingual managers but would like to be more confident the notes that are being translated from English to Spanish are going to be understood by the crew. After using google translate for a while our bilingual managers mentioned that a lot of the times what Google spits out does not translate how we think it does. Has anyone used anything else and gotten better results? Thanks.

753
SoboYiW
baraica
Community Manager
baraicaCommunity Manager
 Clean Group
Operational Excellence: Building a People-First Janitorial Company

 New Episode Alert 🎙️Operational excellence is a key focus for Steven Harper at Spectrum Building Services of America. It's a philosophy that fuels his leadership style, his approach to customer service, and his strategic vision for long-term business success. Steven joins us for our final Green and Clean episode to share how lessons from powerhouse brands like Disney and FedEx shaped his leadership journey. Listen here for insights on: Why caring for the customer should be your number one value The non-negotiable importance of building a people-first company culture Why cash flow management is the true lifeline for any service business 🎧 Tune into our final episode of the green and clean series. 

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baraica
Community Manager
baraica
Community Manager
baraicaCommunity Manager
 Aspire
Ignite '25 Community Challenge - June Winner 🎉

 And the June winner is..  Congratulations to Danielle (@DanielleB), the most active community member in June. We're so grateful for your ongoing participation in Aspire Together. Your engagement in discussions, helpful answers, and valuable feedback truly make our community stronger. Thanks for consistently sharing your knowledge and supporting others. We hope you'll continue to find value from participating in our community!  Congratulations, Danielle! We will see you in September in Anaheim. 😎 Missed our agenda reveal? Find it here. 📎 Only one ticket left- who will win July?

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DanielleB
Emily M
Emily MParticipating Frequently
 Aspire
Problem with Winning Change Orders

When I tried to win a signed CO, this error popped up:The Description/Unit Price must be unique on the Master Schedule of Values: Paver Flatwork ($1.00)Does anyone know what this error means and how to fix it? Thank you!!

605
Emily M

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