Aspire Products

Mowing, tree trimming, lawn service OM MY! It's exceedingly difficult for my scheduler to do so with zero over lap.  He works hard to keep teams that can't work at the same time from running into one another... how do you do it? 

All of my invitations do not send out. I get an error message. Is there somewhere where I can see the settings for me and the customer , to be sure the invite goes out?    Barb J

We can send certain invoices straight to a portal  for our customers to pay  if they have a Purchase Order listed on the invoice for regular maintenance. If there is no PO, I   have to send to a group, and wait for them to research.Is there way to select email contacts from an opportunity if you do not want it going to all contacts for the property?  We would like to automate the monthly bills that do not change, so they can go straight to the approval process.BarbJ

Anyone who is using approval workflows, would you share some about your experience and process?We’re trying to get them set up in our system but would like to hear from some others about how it works for them. Really wish there was a GM% option because that’s our big focus at the moment, but limiting it in user roles means that the alerts aren't auto-generated, and it isn’t as simple as just clicking approve or deny, you have to make adjustments and then get back to the sales rep or tell them that they need to have it higher. Just would be nice to have a couple different triggers.Curious to hear everyone’s thoughts

We are in implementation and recently I learned that job costs in aspire are only considered labor, materials, rented equipment, and subs. But I’ve always considered owned equipment COGS as well. Usually this would be an hourly rate which would include depreciation, fuel, & maintenance for whatever machine is running.We also bid jobs this way. The operator at one rate, and the equipment at it’s own rate. This keeps us competitive as it appropriately charges the equipment to only the clients who need said equipment.One of my subject matter experts told me, though, that mowers are not COGS, they are overhead so they aren’t job-costed. What would be the way to work around this so that I can apply an hourly cost to those pieces of equipment for job costing purposes? 

Hello. I am just curious what everyone uses to refresh their browser automatically on display TV’s? We use Google Chrome as a browser. What is recommended? 

The “Notes” box in the Contact screen could be improved to serve as a CRM tool. It should be a horizontal box below the Contact Information (which, by the way should be more compact to take less screen space).It should allow to automatically add date and user stamp- then user can create any note, summary of phone call, etc. Hopefully call summaries from the VoiceforTurf phone integration.This would lead towards a more robust CRM functionality...which lacks a lot of features.

Hey All,I am trying to build a list of site audits that only shows the most recent site audit for each property. I want to have a dial that shows production managers the number of properties that have scored below a certain threshold. Does anyone know a way to do this?

Hello,Does anyone else run their lawn care (fertilization and aeration) programs through Aspire and how does this look? The issues we currently have and are trying to find solutions for are:Building a kit for an application that is a certain price up to 2,000 SF and then increasing by $15 per 1000/SF extra? Do you recommend setting up each application as different service lines or as one service with multiple occurrences?We would appreciate any insight! Thank you!

I have all my products entered into my material lists with EPA numbers names etc, is there a way to generate a report that could act as SDS directory for my company? Even better… is anyone aware of an Aspire SDS tab or plugin that already exists?!?!

Did anyone know that you are NOT able to use your search bar for Serial Numbers in the equipment module??I was told it was too much for the system to handle and so you have to do a filter instead...Isn’t that what a search bar is for?!?  This software cost A LOT of money considering it is very clunky and does not help with efficiency…

Has anyone tried to use Aspire Mobile for time tracking of hourly indirect labor employees (admin, mechanics, etc.)? I was led to believe this would work, but I’m experiencing issues such as:Time Cards cannot be saved with even one minute of difference time if your only ticket time is on an indirect ticket (it typically turns that difference into drive time, but indirect tickets weren’t designed to have drive time) Within my routes module, I cannot seem to restrict my indirect routes to only see the indirect services set up to log their time (they see all unscheduled tickets regardless of settings) Some of our lunch breaks are different between direct labor and indirect labor employees - the lunch break setting is system-wide. I was under the impression that you could override the system-wide lunch break by manually clocking out and specifying it is for lunch, but instead the time cards appear to subtract the standard lunch time AND the clocked out lunch time. Will this always require

Vote for my idea!https://feedback.youraspire.com/ideas/WAP-I-3532 Ability to have multiple tabs at the top so you can seperate ops vs sales or sales rep by sales rep or how ever you would like.  Aspire had this on the road map back in 2021 and they never implemented it for some reason. Here is a screenshot. This screenshot includes a lot more sales items I wish they would implement also.  

Hello, Azuga users! This post is intended to be a helpful resource for everyone in the Aspire community, especially those exploring Azuga for the first time. Wouldn’t it be great if there was a “Google Review”-style page for major investments like this? Let’s make this post the next best thing! I’d love to hear your thoughts and experiences with Azuga.Your input will help both current and future users make the most of this platform.  On a scale of 1 to 5, how would you rate Azuga?     How long have you been using Azuga?     What’s the most “Wow” feature or aspect of Azuga for you?     Is there anything about Azuga that you dislike or think could be improved? Thank you in advance for taking the time to share your insights!   

I created a T&M and Started the T&M already ** I did not add any work ticket items from outside my inventory. Now i need to add items but i cannot make a purchase receipt since i have no items to click. 

Background Info:We are looking to find a way to recover and more importantly track our purchasing tax, in our state they require us to pay a 6% tax when buying materials.  We have been estimating without considering this and then specifying these numbers in the purchase receipt. This will then divide it between all the materials on the receipt and this is skewing our numbers.  We are not wanting to make a 6% General Condition and charge our clients this on other items such as labor, subs, equipment, and other. We are only wanting to recover our cost of 6% on only materials. Example:Say we estimate $10,000 in material cost for this patio with a line item $500 for freight.  The receipt is $10,000 for the stone, $600 for tax, and $500 for freight.  This will then make the $10,000 into $11,100 and show we are over in materials.Question:Is there a way anyone knows to set up the system to automatically charge a 6% fee on only materials and then add that number to the associated work areas? 

We are switching to Work Orders instead of Contracts for seasonal display. They’re too frequently needing change orders and those are a disaster in Contracts so this seemed best. HOWEVER - we have no idea how we can track these for renewal other than going to each property going forward, as they aren’t something that can be marked for being renewed. What do you all do for seasonal displays, and how do you track them for renewal