Aspire Products

Does Aspire have any crew mobile tutorial videos that can be used when we have our start of season orientation?   I’ve watched the one in English already, just curious if there’s one in Spanish.  

Hi everyone,Our current process for tracking leave time accruals is clunky and tedious. While we’re not yet ready to switch to Inova - which I know integrates accruals directly into the Aspire system and could solve our issue - I’m hoping someone here has an elegant interim solution.Here’s how we’re handling it right now:ADP produces a biweekly Leave Accrual report. Before approving time for payroll, Account Managers check a report I created in Time Entry that shows leave time taken by each employee. They manually compare the total hours taken to the numbers in the ADP Leave Accrual report.The leave time report in Time Entry is set up as follows:Grouped by: Employee last name Filtered by: Work Date greater than or equal to the date of the ADP report (manually entered when checked) Filtered for: Leave time services onlyThis process works, but it’s time-consuming and feels unnecessarily manual. I’d love to hear if anyone has a better way to handle this or tools that could help automate o

I found the Aspire mark up excel sheet a couple weeks ago and now I can’t find it again. Anyone have the Excel sheet they can attach here for me?  Thank you!

Hello All!I was working with our purchaser today and came across a conundrum. Does anyone know of a way to see the items that need to be purchased that are *only* on a change order? 

Team, can you please help me.  I inactive one route because we have 3 different but I want to merge them and add all in one only route and I inactive the other 2 routes but Im not able to see all the trips that were before. So with that said how can I merge them and how can I activate them again?  thank you 

Afternoon!We do progress billing in our landcsape construction and maintenance business. When we do this, tax is automatically added to each invoice based on an allocation of the full project. The issue with this is: not everything on an invoice is taxable! (Concrete, Plant Material, Etc). This causes our invoices to look wrong, and is going to create a problem.Any tips or workarounds?

Hello, I have some properties that go over the 35 per trips in invoicing assistant. When i go to try and add them to the same batch, they do not stay checked when i go to the second page. How do i get all the per trips for one single property to go in the same batch to be able to generate one invoice? I'm hoping i explained my issue properly. 

Our previous software contained a lot of data on the mobile side regarding property information.  Multiple data fields including contact information as our field techs generally interact with clients while on property or need access to the home.  We are an irrigation only company.  Is there any plan to add basic contact information to the mobile app or will they always need to use the crew leader version of Aspire Desktop?

Hey all, We are doing our annual Aspire cleanup and the User Guide/Knowledge Base doesn’t have anything regarding this. Does anyone know of a way to see all kits that a catalog item is in? We want to simplify some of the unit types we are using which means adjusting several catalog items that use the old unit type(s). 

This is video is outdated.  Around time 1:05 it asks you to apply filters with a custom footer option, this option is no longer available in Aspire. (It has been updated to “total”) Work Ticket Module  - 4 – WT – Gross Margin https://care.youraspire.com/en/articles/4782003-end-of-month-check-list-task-15-completed-work-tickets-gm All the End of month videos are very important and great training resources for new hires. filed name got changed place got changed new look and new interface, comparing with the old look video cause confusing.We really hope the End of Month Videos can get updated!!! Thank you!

Wondering if anyone else would like or benefit from having Work Ticket Status field on the Purchase Receipt page?  I know you can see it on the Purchase Assistant, but I think it would be beneficial to show the WT status on the PR page so you can see which tickets are in completed and need resolution quickly (get invoice, delete PR, change WT # in PR).    Thank you

There are two 2 “mobile clock time conflicts” that will not vanish, they remain on the Alert tab even though there doesn’t seem to be any problems with the clocked time anymore. 

Hello. My Fixed Payment Fee invoice has a DRAFT watermark (and Billing Status of DRAFT). How do I get this watermark removed?

We are looking to utilize Aspire to calculate year-over-year client retention rates. Has anyone done this successfully within the system or are you exporting lists and manipulating in Excel? Aspire claims we can do this using the Contract Renewals Report, but was not able to give any indication of proper set-up or a pre-built list for us to use as a starting point. Any help is appreciated!