We have SOME clients who want to be notified about rose care, but not all. Is there a way to turn this on for select clients, only?
Solved
Service Notifications
+2Best answer by Kbaird
You can create notifications based off of services. If you set “Rose Care” up as a service, you’d be able to turn on notifications for that service. It will notify any client that has that service scheduled that has opted into SMS texts. The only way to filter out clients is to have them not be opted into text messaging.
--Keenan Baird
+17You can create notifications based off of services. If you set “Rose Care” up as a service, you’d be able to turn on notifications for that service. It will notify any client that has that service scheduled that has opted into SMS texts. The only way to filter out clients is to have them not be opted into text messaging.
--Keenan Baird
+2We have post service notification setup to be delivered via email. We currently are not using the SMS text option in Aspire. Kbaird are your notifications that are sent via text pre service notifications or post service notifications? We are trying to setup a pre- service notification so the clients are informed of when we will be on their property.
Anyone know if Aspire notification platform is equipped to deliver a pre-service notification based from the scheduled ticket?
+17We have post service notification setup to be delivered via email. We currently are not using the SMS text option in Aspire. Kbaird are your notifications that are sent via text pre service notifications or post service notifications? We are trying to setup a pre- service notification so the clients are informed of when we will be on their property.
Anyone know if Aspire notification platform is equipped to deliver a pre-service notification based from the scheduled ticket?
The SMS notifications can be used for pre-service!
+2Awesome, great to know. Thank you Kbaird.
Thane Howell General Manager "White Glove Service with a Green Thumb" Web: www.mylifestyleoutdoor.com
+2Thank you - I was super confident in my Aspire abilities at the prior offices. But I get enough pushback here that I’m starting to doubt my memory/skills!
+17Thank you - I was super confident in my Aspire abilities at the prior offices. But I get enough pushback here that I’m starting to doubt my memory/skills!
I love to help out! Feel free to give me a shout if you have any more q’s
+2Does anyone have a sample (wording) chemical treatment, customer email notification (upon completion) that they would be willing to share with me?
+2As others have noted, no. You can’t. Which is a huge disappointment for a product as expensive as aspire. This is absolutely a feature of other CRM’s, such as Housecall pro. We’re having trouble getting our SMS pre-visit notifications to work at all. They’re failing every time
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