Aspire Products

Live Q&A - Gantt Chart

Will the Gantt chart automatically update if I move visits?

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baraicaCommunity Manager

Live Q&A - Vendor Management

If I assign a vendor to an item in an estimate and then create a change order with the same item, do I have to remember the vendor?

321

baraicaCommunity Manager

Live Q&A - Work-in-Progress Reporting

The actual costs in the work in progress (work orders) report don't match the actual costs in the opportunity list, which one is correct?

301

baraicaCommunity Manager

Live Q&A - Dynamic Forecasting

The Live Q&A – Construction Edition is LIVE in Community Please let us filter dynamic forecasts!

1041

baraicaCommunity Manager

Live Q&A - Schedule of Values

Why is an unbalanced schedule of values allowed?

573

paigebrownNew Member

Sales tax error on customer invoices

Afternoon!We do progress billing in our landcsape construction and maintenance business. When we do this, tax is automatically added to each invoice based on an allocation of the full project. The issue with this is: not everything on an invoice is taxable! (Concrete, Plant Material, Etc). This causes our invoices to look wrong, and is going to create a problem.Any tips or workarounds?

532

anna dNew Participant

How to add trips to the same batch when on multiple pages in invoice assistant.

Hello, I have some properties that go over the 35 per trips in invoicing assistant. When i go to try and add them to the same batch, they do not stay checked when i go to the second page. How do i get all the per trips for one single property to go in the same batch to be able to generate one invoice? I'm hoping i explained my issue properly.

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fdegancorbettNew Participant

Property Contact Information in Aspire Mobile

Our previous software contained a lot of data on the mobile side regarding property information. Multiple data fields including contact information as our field techs generally interact with clients while on property or need access to the home. We are an irrigation only company. Is there any plan to add basic contact information to the mobile app or will they always need to use the crew leader version of Aspire Desktop?

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KbairdInspiring

Way to see all kits that an item is in?

Hey all, We are doing our annual Aspire cleanup and the User Guide/Knowledge Base doesn’t have anything regarding this. Does anyone know of a way to see all kits that a catalog item is in? We want to simplify some of the unit types we are using which means adjusting several catalog items that use the old unit type(s).

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baraicaCommunity Manager

Don't Miss the First Webinar of our 2025 Clean Sweep Series 🧹

Winter calls for a new series of webinars for our Clean Clients ❄️ Join Emily Nickel, Senior Customer Manager, as she speaks on strategies to improve customer retention and scale operational efficiencies that drive long-term success. By delving into some of the unique challenges faced within the commercial cleaning and building services industry, we’ll explore innovative approaches to winning new business, streamlining communication, and setting and exceeding client expectations.What You’ll Lean:Industry Insights and Challenges How Retention Fuels Growth The Service Profit Chain: The Link Between Customer and Employee SatisfactionSave your spot today and be ready to unlock new possibilities for your business. Click the link to register.

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Request - Updating EOM Videos, please

SoboYiWBrainy

posted in Aspire

This is video is outdated. Around time 1:05 it asks you to apply filters with a custom footer option, this option is no longer available in Aspire. (It has been updated to “total”) Work Ticket Module - 4 – WT – Gross Margin https://care.youraspire.com/en/articles/4782003-end-of-month-check-list-task-15-completed-work-tickets-gm All the End of month videos are very important and great training resources for new hires. filed name got changed place got changed new look and new interface, comparing with the old look video cause confusing.We really hope the End of Month Videos can get updated!!! Thank you!

292

Purchase Receipts - Show WT status

pmack13New Member

posted in Aspire

Wondering if anyone else would like or benefit from having Work Ticket Status field on the Purchase Receipt page? I know you can see it on the Purchase Assistant, but I think it would be beneficial to show the WT status on the PR page so you can see which tickets are in completed and need resolution quickly (get invoice, delete PR, change WT # in PR). Thank you

571

baraicaCommunity Manager

Live Q&A, Construction Edition is on 1/22 🚧

You’re Invited to our Live Q&A Session in Community next Wednesday🎙️ We’re excited to announce an upcoming Live Q&A on Aspire for Construction, powered by Aspire Together. This is your chance to get your burning questions on all topics about Aspire’s expanded construction capabilities answered directly by our product experts. Whether you're curious about leveraging dynamic forecasting, using equipment scheduling, looking for best practices, or just want to learn more, we've got you covered. 📅 Date: 1/22/25⏰ Time: 11:00 AM CST📍 Where: Community 💬 How It Works:Post your questions between now and the upcoming one-hour session. Our team will answer as many as we can within the hour. Let’s make this an insightful discussion. We can’t wait to connect with you!

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baraicaCommunity Manager

Aspire to Greatness is now on February 4th & 5th 📣

Aspire to Greatness Update Aspire to Greatness will now be held on February 4th-5th due to some unforeseen circumstances in the Los Angeles-Glendale, CA area. With that being said we are extending registration to more of you. The limit is 50. So if you want to join us, this is your chance to register! Need a refresh on what Aspire to Greatness is? You can find out here. Click the link to sign up.

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corykennedyeganNew Member

Mobile Clock Time Conflicts

There are two 2 “mobile clock time conflicts” that will not vanish, they remain on the Alert tab even though there doesn’t seem to be any problems with the clocked time anymore.

651

baraicaCommunity Manager

Super Early Bird Pricing for Ignite ‘25 is Here 🐦

Registration for Ignite 2025 is LIVE To celebrate, we’re kicking things off with super early bird pricing. Save $250 when you register before January 31 and get ready to join us September 15-17 in Anaheim, CA for three action-packed days of learning, networking, and fun! We can’t wait to see you there. Click the link to register. What’s the first thing you plan to do when you hit Cali? 🌴✈️ Let us know in the comments! Need a refresher on why you should attend our most anticipated conference of the year?

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toshaNew Member

Invoice has draft watermark

Hello. My Fixed Payment Fee invoice has a DRAFT watermark (and Billing Status of DRAFT). How do I get this watermark removed?

681

lisagreenwellNew Participant

Client Retention Rates

We are looking to utilize Aspire to calculate year-over-year client retention rates. Has anyone done this successfully within the system or are you exporting lists and manipulating in Excel? Aspire claims we can do this using the Contract Renewals Report, but was not able to give any indication of proper set-up or a pre-built list for us to use as a starting point. Any help is appreciated!

812

baraicaCommunity Manager

Aspire Together Wrapped 2024 🎊

The 2024 Recap: Aspire Together As we close out 2024, it's a great opportunity to take a moment and reflect on all we've accomplished together in the community this year. We’ve hit some impressive milestones. 🎉 Your achievements, commitment, and enthusiasm have enriched the community experience for others and created a thriving space for learning and growth. Together, we've achieved the extraordinary! 🎆 In the middle of the summer, we debuted the new Aspire Together before Ignite. But Aspire Together wasn’t the only new addition in 2024, we also introduced Aspire Ambassadors, Aspire to Greatness, and Aspire Academy. Talk about a year of growth and high achievements, we are so glad you joined us on this journey. 🚀Through Aspire Together, we were also able to send three of you to Ignite ‘24! Speaking of Ignite, 50 of you joined us in the community after attending our biggest event of the year. We introduced the iconic Ignite’ 24 Customer Awards- a tradition we hope to carry on at

2651

Revenue/Hour (Actual) Is Broken

chays.greenviewInspiring

posted in Aspire

So as part of our end of analysis I was looking at services across branches, with an eye towards revenue per hour to see who was at the most efficient, and seeing what the other branches could learn from them as we get ready to renew. Something wasn’t quite adding up with what I was seeing. The Revenue/Hour (Actual) is not available as a “custom” or weighted average in the total row. I think what it is doing is instead of giving the average of all revenue divided by all hours, it is figuring the Rev/Hr for each ticket, adding those all together, and then dividing by number of tickets. I went into custom formulas, and was very easily able to create my own that does provide the custom format. The variance isn’t crazy on some services, but it was typically in the $50-$90 range. Enough to really change how we think of these services.I don’t know if anybody else uses this data to help inform decision making processes, but if you do, I would HIGHLY recommend going in and creating your own fo

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baraicaCommunity Manager

Unlocking Hyper-Efficiency: Leveraging Predictive Analytics and AI for Data-Driven Operations

Aspire and AI go hand in hand 🤖 Join us on Thursday, January 16th at 1:00 PM CST to learn how predictive analytics and AI can help increase efficiency, inform better decisions, and drive new growth. Understand the power of predictive analytics: Learn how to leverage AI and machine learning to forecast trends, anticipate potential roadblocks, and proactively adjust your operational strategies. Optimize resource allocation: Discover how AI-driven insights can help you better manage labor, equipment, and materials, ensuring you have the right resources in the right place at the right time. Reduce operational costs: Explore how predictive analytics can identify areas for improvement, streamline processes, and minimize waste, leading to significant cost reductions. Gain a competitive edge: Learn how data-driven operations, powered by AI, can help you differentiate your business, improve customer satisfaction, and drive sustainable growth. Register here.

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madvocateNew Participant

How would you build a dashboard dial for Site Audit Score Average based by Crew?

Hello! Recently I was tasked with creating various dials for my companies supervisors. However, I haven’t gotten past the Site Audit Scores dial that they would to be done by crew. Does anyone have any idea how I can get both crew and SA Scores to be on the same lists. If so how would I do so? Thank You!

771

JuicyJNew Member

Crew Mobile Documents Not Loading

Is anyone else having trouble pulling up documents in Crew Mobile? On both Android and iPhone are crews are unable to open the documents uploaded to the property. They are marked as ‘Expose to Crew’ and we didn’t have this issue last week. We can see all of the available documents, but tapping on them does not open them like it used to.

TedHosmerNew Member

Does anyone handle their our H2B applications? Or have an agency they can recommend. Thx

231

alekaNew Member

Production rates and markups

We are a new to Aspire company - We have always operated on industry standard prices per square foot to estimate - and are now having a hard time figuring out industry standard production rates (How many sq ft of sod an individual can lay in an hour, etc.) for the Aspire buildout - as well as markup % for our various divisions. Anyone willing to share theirs to give us a starting point? For reference - we are roughly a 5 mil company in the Southeast US. Thanks in advance!

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