Aspire mobile Contact Information Glitch?

Question

I love that we now have the ability to pull contact information via Aspire Mobile but is it just hindsight that its only pulling from Office Number?

If a number is in home or mobile it will not generate the phone icon to give the crew leaders the number. Is this intentional?

cnugent · Answer

My understanding is the Office Number is what Aspire considers the “default” number for each contact, which I’ve never understood. When I am adding a new contact, unless they do have an office specific number, I put the Mobile or home number (whatever the customer considers primary) in their designated places, but also in the Office field, so that it will show up as the primary number. I’ve been meaning to have our Power User submit an idea that would give the option to choose Mobile, Home, or Office as the customer’s default/primary number, just haven’t gotten to it yet.

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