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Aspire Support Login Question

  • Jan 9, 2026 4:14 PM UTC
  • 4 replies
  • 164 views
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Has anyone had problems logging into the new support? I am having a problem with trying to login i am not sure what my username would be and when i try to forget password with my email that i used on support before i don't get a password reset.

Best answer by DylanNewman

Thank you so much! I missed this email coming through 

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    4 replies

    baraica
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    • baraica
    • Genius
    • Jan 9, 2026 4:53 PM UTC

    Hi ​@DylanNewman, where are you accessing the help hub from?

    Briz, Community Moderator
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    • DylanNewman
    • Author
    • New Participant
    • Jan 9, 2026 4:55 PM UTC

    I was accessing it through the contact support tab in the resource center here.

    baraica
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    • baraica
    • Genius
    • Jan 9, 2026 5:05 PM UTC

    That is the correct way. Do you remember receiving a Welcome to Help Hub email and registering through there? It should have been sent around early December. 

    Briz, Community Moderator
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    • DylanNewman
    • Author
    • New Participant
    • Answer
    • Jan 9, 2026 7:58 PM UTC

    Thank you so much! I missed this email coming through 

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