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Aspire Support Login Question

  • January 9, 2026
  • 4 replies
  • 36 views

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Has anyone had problems logging into the new support? I am having a problem with trying to login i am not sure what my username would be and when i try to forget password with my email that i used on support before i don't get a password reset.

Best answer by DylanNewman

Thank you so much! I missed this email coming through 

4 replies

baraica
Community Manager
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  • Community Manager
  • January 9, 2026

Hi ​@DylanNewman, where are you accessing the help hub from?


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  • Author
  • New Participant
  • January 9, 2026

I was accessing it through the contact support tab in the resource center here.


baraica
Community Manager
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  • Community Manager
  • January 9, 2026

That is the correct way. Do you remember receiving a Welcome to Help Hub email and registering through there? It should have been sent around early December. 


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  • Author
  • New Participant
  • Answer
  • January 9, 2026

Thank you so much! I missed this email coming through