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Question

Aspire Support - My Case Page

  • January 28, 2026
  • 2 replies
  • 22 views

SoboYiW
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Hi team,
I’m seeing an issue where My Case → Open Cases shows no entries even though there are active cases in the system. Is this a known issue affecting others right now? Can you provide an ETA for a fix?

 

Thank you!

2 replies

baraica
Community Manager
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  • Community Manager
  • January 28, 2026

Hi ​@SoboYiW is this still happening? 


SoboYiW
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  • Author
  • Brainy
  • January 28, 2026

Hi ​@SoboYiW is this still happening? 

Yes, my cases - open cases do not have anything listed there. While switch to closed cases, it display all the closed cases.