Aspire

Aspire Together Wrapped 2024 🎊

The 2024 Recap: Aspire Together As we close out 2024, it's a great opportunity to take a moment and reflect on all we've accomplished together in the community this year. We’ve hit some impressive milestones. 🎉 Your achievements, commitment, and enthusiasm have enriched the community experience for others and created a thriving space for learning and growth. Together, we've achieved the extraordinary! 🎆 In the middle of the summer, we debuted the new Aspire Together before Ignite. But Aspire Together wasn’t the only new addition in 2024, we also introduced Aspire Ambassadors, Aspire to Greatness, and Aspire Academy. Talk about a year of growth and high achievements, we are so glad you joined us on this journey. 🚀Through Aspire Together, we were also able to send three of you to Ignite ‘24! Speaking of Ignite, 50 of you joined us in the community after attending our biggest event of the year. We introduced the iconic Ignite’ 24 Customer Awards- a tradition we hope to carry on at

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chays.greenviewInspiring

Revenue/Hour (Actual) Is Broken

So as part of our end of analysis I was looking at services across branches, with an eye towards revenue per hour to see who was at the most efficient, and seeing what the other branches could learn from them as we get ready to renew. Something wasn’t quite adding up with what I was seeing. The Revenue/Hour (Actual) is not available as a “custom” or weighted average in the total row. I think what it is doing is instead of giving the average of all revenue divided by all hours, it is figuring the Rev/Hr for each ticket, adding those all together, and then dividing by number of tickets. I went into custom formulas, and was very easily able to create my own that does provide the custom format. The variance isn’t crazy on some services, but it was typically in the $50-$90 range. Enough to really change how we think of these services.I don’t know if anybody else uses this data to help inform decision making processes, but if you do, I would HIGHLY recommend going in and creating your own fo

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baraicaCommunity Manager

Unlocking Hyper-Efficiency: Leveraging Predictive Analytics and AI for Data-Driven Operations

Aspire and AI go hand in hand 🤖 Join us on Thursday, January 16th at 1:00 PM CST to learn how predictive analytics and AI can help increase efficiency, inform better decisions, and drive new growth. Understand the power of predictive analytics: Learn how to leverage AI and machine learning to forecast trends, anticipate potential roadblocks, and proactively adjust your operational strategies. Optimize resource allocation: Discover how AI-driven insights can help you better manage labor, equipment, and materials, ensuring you have the right resources in the right place at the right time. Reduce operational costs: Explore how predictive analytics can identify areas for improvement, streamline processes, and minimize waste, leading to significant cost reductions. Gain a competitive edge: Learn how data-driven operations, powered by AI, can help you differentiate your business, improve customer satisfaction, and drive sustainable growth. Register here.

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madvocateNew Participant

How would you build a dashboard dial for Site Audit Score Average based by Crew?

Hello! Recently I was tasked with creating various dials for my companies supervisors. However, I haven’t gotten past the Site Audit Scores dial that they would to be done by crew. Does anyone have any idea how I can get both crew and SA Scores to be on the same lists. If so how would I do so? Thank You!

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JuicyJNew Member

Crew Mobile Documents Not Loading

Is anyone else having trouble pulling up documents in Crew Mobile? On both Android and iPhone are crews are unable to open the documents uploaded to the property. They are marked as ‘Expose to Crew’ and we didn’t have this issue last week. We can see all of the available documents, but tapping on them does not open them like it used to.

TedHosmerNew Member

Does anyone handle their our H2B applications? Or have an agency they can recommend. Thx

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alekaNew Member

Production rates and markups

We are a new to Aspire company - We have always operated on industry standard prices per square foot to estimate - and are now having a hard time figuring out industry standard production rates (How many sq ft of sod an individual can lay in an hour, etc.) for the Aspire buildout - as well as markup % for our various divisions. Anyone willing to share theirs to give us a starting point? For reference - we are roughly a 5 mil company in the Southeast US. Thanks in advance!

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C-GenNew Participant

Several service overlap

Mowing, tree trimming, lawn service OM MY! It's exceedingly difficult for my scheduler to do so with zero over lap. He works hard to keep teams that can't work at the same time from running into one another... how do you do it?

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Barb JNew Participant

Customer Portal invitations bounce back_I have admin permissions.

All of my invitations do not send out. I get an error message. Is there somewhere where I can see the settings for me and the customer , to be sure the invite goes out? Barb J

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baraicaCommunity Manager

What is your favorite Aspire Academy course so far? 🍎

Have you been in the Academy yet? Now that Aspire Academy has been live for a few weeks, we want to hear all about your learning experience. What have you learned or is there anything you recently became an expert at? How many courses have you completed? Is there a topic you want to learn more about or do you have any suggested learning paths? Brag about your highest quiz score! If you haven’t had a chance to explore Aspire Academy, you can do so here. Read the community announcement here, and read the knowledge base article here. We’re so excited to hear what you think! 💬

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Barb JNew Participant

Edit invoice Recipients by Opportunity

We can send certain invoices straight to a portal for our customers to pay if they have a Purchase Order listed on the invoice for regular maintenance. If there is no PO, I have to send to a group, and wait for them to research.Is there way to select email contacts from an opportunity if you do not want it going to all contacts for the property? We would like to automate the monthly bills that do not change, so they can go straight to the approval process.BarbJ

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chays.greenviewInspiring

Approval Workflows

Anyone who is using approval workflows, would you share some about your experience and process?We’re trying to get them set up in our system but would like to hear from some others about how it works for them. Really wish there was a GM% option because that’s our big focus at the moment, but limiting it in user roles means that the alerts aren't auto-generated, and it isn’t as simple as just clicking approve or deny, you have to make adjustments and then get back to the sales rep or tell them that they need to have it higher. Just would be nice to have a couple different triggers.Curious to hear everyone’s thoughts

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BrendonTWParticipating Frequently

Mowing equipment not a part of job costing?

We are in implementation and recently I learned that job costs in aspire are only considered labor, materials, rented equipment, and subs. But I’ve always considered owned equipment COGS as well. Usually this would be an hourly rate which would include depreciation, fuel, & maintenance for whatever machine is running.We also bid jobs this way. The operator at one rate, and the equipment at it’s own rate. This keeps us competitive as it appropriately charges the equipment to only the clients who need said equipment.One of my subject matter experts told me, though, that mowers are not COGS, they are overhead so they aren’t job-costed. What would be the way to work around this so that I can apply an hourly cost to those pieces of equipment for job costing purposes?

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kfergusonNew Member

Sitefotos - api integration

Does anyone use Sitefotos in conjunction with Aspire?Do you keep them separate, use an API?Or do you use something else entirely for photos with services for vendors who struggle with crew mobile/app.youraspire?

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baraicaCommunity Manager

Celebrate Day of the Trades with Aspire on December 12

It’s A Big Milestone for the Trades Today In honor of tradespeople everywhere (that’s you!), we’re declaring December12 the #DayOfTheTrades. Join us in celebrating your hardworking peers who #PowerTheNation. Learn more: [LINK] Aspire recognizes the incredible dedication of the individuals who make the trades community possible. These are the people who connect and automate our world, transform our landscapes, ensuring our infrastructure—and our daily lives—function seamlessly, whether at home, work, or beyond. To trades professionals everywhere, we honor and thank you for everything you do.

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baraicaCommunity Manager

Watch the Ignite ‘24 Recordings 🎥: Tips You Can’t Miss

Did you miss a session at Ignite? We’ve got you covered. 🌟 You can catch the recordings with audio here. We have 28 recorded sessions for you to tune into. Some popular recordings from this year’s Ignite you’ll want add to the queue include:Aspire: Reporting Mastery for Maximum ROI Making Decisions Better & Faster Planning for Growth through Acquisition and Expansion They’re packed with valuable insights, tips, and strategies to help you stay up to date with industry trends, news and best practices. Take a moment to watch them and let us know your favorite session in the comments.

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baraicaCommunity Manager

As of Today, Everyone Can Access Aspire Academy 🎓

Turbocharge Your Learning Skills with Aspire Academy Our e-learning team has been hard at work developing a new learning tool that will help all Aspire clients reach new heights. 🚀 Aspire Academy is designed to put learners in the driver’s seat, helping your employees grow and succeed in ways that drive your business forward. Our goal is to make learning accessible, engaging, and aligned with Aspire’s best practices. The tools included in Aspire Academy include:Learning videos Quizzes Interactive tutorialsThe Academy features a wealth of information through various e-learning tools to help you leverage Aspire and stay on top of the latest features. Need help getting started? Click the video below for an in depth walk through of the new Academy. So what are you waiting for? Start learning and explore Aspire Academy now.

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BriankookNew Participant

Auto browser refresh

Hello. I am just curious what everyone uses to refresh their browser automatically on display TV’s? We use Google Chrome as a browser. What is recommended?

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baraicaCommunity Manager

Get a sneak peek at the Blue Spruce Release this December 🎄

Building with Aspire: Construction Enhancements 🚧 You called it. It’s time for another webinar. Join us for a first look at the updates coming in our Blue Spruce (6.22) Release, coming in December, including our next set of construction-focused enhancements this Friday, December 6th at 1:00 PM EST.Even if you don't do much (or any) construction, you’ll definitely want to learn about Item Substitutions—which will be available soon for any opportunity type across the system. We'll also review our new work order proposal layout and show you how to reverse and rebill fixed price open billing (FPOB) invoices from closed months. Job costing insights Project management tools Enhanced reporting And moreHosted by Whitney Griffin, Travis Wills, and Michael ScianoThis webinar is a great opportunity to enhance your skills and gain a deeper understanding of Aspire’s features and capabilities for all things construction. Register here.

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rayruedaNew Member

Improved Contact screen

The “Notes” box in the Contact screen could be improved to serve as a CRM tool. It should be a horizontal box below the Contact Information (which, by the way should be more compact to take less screen space).It should allow to automatically add date and user stamp- then user can create any note, summary of phone call, etc. Hopefully call summaries from the VoiceforTurf phone integration.This would lead towards a more robust CRM functionality...which lacks a lot of features.

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KbairdInspiring

List building (Most recent?)

Hey All,I am trying to build a list of site audits that only shows the most recent site audit for each property. I want to have a dial that shows production managers the number of properties that have scored below a certain threshold. Does anyone know a way to do this?

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kellikimseyNew Participant

Lawn Care Operations and Usage of Aspire

Hello,Does anyone else run their lawn care (fertilization and aeration) programs through Aspire and how does this look? The issues we currently have and are trying to find solutions for are:Building a kit for an application that is a certain price up to 2,000 SF and then increasing by $15 per 1000/SF extra? Do you recommend setting up each application as different service lines or as one service with multiple occurrences?We would appreciate any insight! Thank you!

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baraicaCommunity Manager

Get ready to experience new innovation from Aspire 🚀

At Aspire, We’re focused on Boldly Innovating We’re thrilled to introduce Aspire Academy - a dynamic new e-learning platform designed to help you achieve your professional goals with Aspire. 🌟 Aspire Academy builds on the one stop concept behind the training module and more. Whether you’re looking to sharpen your skills, learn new features within Aspire, or stay ahead in your industry, our academy is here to guide you every step of the way.Aspire Academy is currently available for the following: Beta Testers Aspire Together members Aspire Ambassadors Here’s a quick list of some of the exciting things you can do in Aspire Academy: Watch Videos Take Quizzes Participate in Interactive tutorials 🧠 Aspire Academy isn’t just about learning; it’s about driving real successIt’s a great asset to onboard new employees and help them get familiar with Aspire through the various modules. You can access Aspire Academy here. View the Aspire Academy knowledge base article here.Thank you to

C-GenNew Participant

I have all my products entered into my material lists with EPA numbers names etc, is there a way to generate a report that could act as SDS directory for my company? Even better… is anyone aware of an Aspire SDS tab or plugin that already exists?!?!

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baraicaCommunity Manager