+2My customer’s ACH payment bounced back from their bank. We are using FiServ.
How do I “remove” the payment from their Invoice so it can be repaid? I am not able to deselect the invoice or the payment from each other. I am not able to delete the payment. The software has not introduced a negative payment to apply to anything. I also don’t want to just create a new invoice as that will create inaccurate revenue.
+30Hi
+2
+12Earned revenue is not necessarily the same as invoiced revenue. Aspire recognizes revenue based on the work being performed, and the exact timing depends on the type of work/opportunity.
For construction/install work, Aspire can earn revenue in two main ways:Percent complete, meaning revenue is earned as the job progresses. Aspire calculates percent complete based on actual costs versus estimated costs and uses that to determine earned revenue. Work ticket completion , meaning depending on the setup, revenue can be earned when the associated work ticket is completed. Aspire specifically says construction revenue can be earned on a percent-complete basis or when a work ticket is completed.
What you want to be careful of is how this may effect your over under reporting when you transfer data from aspire to your accounting software.
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