Aspire

Hey all - Anyone in the Facebook users group? I’ve had a request in to join for several months. If anyone is in there, would someone mind making a post to ask the admin to approve recent requests?

Hi all - simple question probably, we’re in implementation. I need to choose system layouts, probably just going with defaults for now. But can’t find where in the back-end I actually set these?

We have been growing our Maintenance Contracts and Enhancement divisions since starting with Aspire. We now have many many great solid clients in all fields except single-family houses. (Education,  Hospitals, Commercial and Multi-family complexes)What success have others out there had with bolting on exterior maintenance services for existing clients like Cleaning, Painting, Parking lots, pest control, or anything at all? On the North West Coast, so snow clearing is very minor. Or using Aspire to start up a second totally different service business? Open to all ideas.Thank you

Would you please share your input on what KPI have been set up for power users in the company? Thank you!

I was informed that it is currently not possible to edit the topic name once it has been submitted on this community page.Since there is no spell check for the topic/subject field, I noticed that I occasionally misspell the topic name.I wish there were an option to delete or edit the topic name after submission.Thank you!!!!!!!

Does Aspire have any crew mobile tutorial videos that can be used when we have our start of season orientation?   I’ve watched the one in English already, just curious if there’s one in Spanish.  

Hi everyone,Our current process for tracking leave time accruals is clunky and tedious. While we’re not yet ready to switch to Inova - which I know integrates accruals directly into the Aspire system and could solve our issue - I’m hoping someone here has an elegant interim solution.Here’s how we’re handling it right now:ADP produces a biweekly Leave Accrual report. Before approving time for payroll, Account Managers check a report I created in Time Entry that shows leave time taken by each employee. They manually compare the total hours taken to the numbers in the ADP Leave Accrual report.The leave time report in Time Entry is set up as follows:Grouped by: Employee last name Filtered by: Work Date greater than or equal to the date of the ADP report (manually entered when checked) Filtered for: Leave time services onlyThis process works, but it’s time-consuming and feels unnecessarily manual. I’d love to hear if anyone has a better way to handle this or tools that could help automate o

I found the Aspire mark up excel sheet a couple weeks ago and now I can’t find it again. Anyone have the Excel sheet they can attach here for me?  Thank you!

Hello All!I was working with our purchaser today and came across a conundrum. Does anyone know of a way to see the items that need to be purchased that are *only* on a change order? 

Afternoon!We do progress billing in our landcsape construction and maintenance business. When we do this, tax is automatically added to each invoice based on an allocation of the full project. The issue with this is: not everything on an invoice is taxable! (Concrete, Plant Material, Etc). This causes our invoices to look wrong, and is going to create a problem.Any tips or workarounds?

Hello, I have some properties that go over the 35 per trips in invoicing assistant. When i go to try and add them to the same batch, they do not stay checked when i go to the second page. How do i get all the per trips for one single property to go in the same batch to be able to generate one invoice? I'm hoping i explained my issue properly. 

Our previous software contained a lot of data on the mobile side regarding property information.  Multiple data fields including contact information as our field techs generally interact with clients while on property or need access to the home.  We are an irrigation only company.  Is there any plan to add basic contact information to the mobile app or will they always need to use the crew leader version of Aspire Desktop?

Hey all, We are doing our annual Aspire cleanup and the User Guide/Knowledge Base doesn’t have anything regarding this. Does anyone know of a way to see all kits that a catalog item is in? We want to simplify some of the unit types we are using which means adjusting several catalog items that use the old unit type(s). 

This is video is outdated.  Around time 1:05 it asks you to apply filters with a custom footer option, this option is no longer available in Aspire. (It has been updated to “total”) Work Ticket Module  - 4 – WT – Gross Margin https://care.youraspire.com/en/articles/4782003-end-of-month-check-list-task-15-completed-work-tickets-gm All the End of month videos are very important and great training resources for new hires. filed name got changed place got changed new look and new interface, comparing with the old look video cause confusing.We really hope the End of Month Videos can get updated!!! Thank you!

Wondering if anyone else would like or benefit from having Work Ticket Status field on the Purchase Receipt page?  I know you can see it on the Purchase Assistant, but I think it would be beneficial to show the WT status on the PR page so you can see which tickets are in completed and need resolution quickly (get invoice, delete PR, change WT # in PR).    Thank you