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has anyone used the aspire mobile app on a tablet or ipad?
A customer of ours is getting a “Page Not Found” error message when they click on an invoice in the customer portal. Does anyone know why that might be happening? Thanks!
We are trying to figure out the best way to make the notes in tickets understandable for our employees. We have Bilingual managers but would like to be more confident the notes that are being translated from English to Spanish are going to be understood by the crew. After using google translate for a while our bilingual managers mentioned that a lot of the times what Google spits out does not translate how we think it does. Has anyone used anything else and gotten better results? Thanks.
And the June winner is.. Congratulations to Danielle (@DanielleB), the most active community member in June. We're so grateful for your ongoing participation in Aspire Together. Your engagement in discussions, helpful answers, and valuable feedback truly make our community stronger. Thanks for consistently sharing your knowledge and supporting others. We hope you'll continue to find value from participating in our community! Congratulations, Danielle! We will see you in September in Anaheim. 😎 Missed our agenda reveal? Find it here. 📎 Only one ticket left- who will win in July?
When I tried to win a signed CO, this error popped up:The Description/Unit Price must be unique on the Master Schedule of Values: Paver Flatwork ($1.00)Does anyone know what this error means and how to fix it? Thank you!!
We received a payment from the customer for a deposit, prior to the invoice being generated. I don’t see anything in the Knowledgebase on how to apply the credit against it.
I mistakenly deleted a proposal, is there any way to recover this?Thank you.
We have occasional times where a credit for one reason or another (an overpay, a canceled service that was prepaid, items excluded from a service that get credited back to a customer) is applied to a customer’s account, but then they get more services from us, so there continue to be invoices, to which that credit can be applied. Does anybody have tips on how to handle this? One of our office managers suggested tag which can be applied when the credit is applied, and then dropped once that credit is used up. Would love to hear other ideas or thoughts!
Panels, workshops, networking, and more await Buckle up for an unforgettable experience at Ignite 2025. From expert panels and peer-led sessions to hands-on workshops and one-of-a-kind networking opportunities, the session list is loaded with unique opportunities to connect, learn, and transform the way you work. Get ready for this one-of-a-kind event. Here's what you can look forward to: Expert-led panel shows you how to land major clients and manage multi-market contracts Live demo explores how robotics could potentially transform your cleaning business Interactive breakouts dive into key features including Aspire Mobile, intelligent scheduling, job costing, and more The Birds of a Feather networking lunch is your chance to build invaluable connections with fellow landscape pros in similar roles 📎 Explore the sessions and plan your trip to sunny California.
I need to do some account ownership changes but made a mistake and started in the opportunity module and bulk actioned the “sales rep” first. We match our sales rep to the account owner so I meant to start in the property module, then bulk action change the account owner so then in the opportunity module I could display in the account owner and sales rep and then bulk action change the sales rep. Since I did this in reverse, it looks like I will have to go record by record and change them unless someone happens to know a work around?
I deleted photos from a site audit thinking I was not going to need them. Is there a way to recover these photos? or are they lost for good? Thank you.
Our company is close to our go-live date with Aspire. We would like to send a communication out to our existing customers that announces the fact that we will be using Aspire and highlight some of the changes that they will see over the coming months. New proposal/invoice formats for example. We’d also like to point out some of the benefits that Aspire will provide, allowing us to do any even job for them.Looking for any suggestions or examples of how other new Aspire users may have done this. Thanks!
Streamline Your Proposal Process with Aspire We've integrated Aspire with Proposify, combining the strengths of both platforms and helping you close more deals. 💰Our integration helps landscaping, cleaning, and facilities maintenance businesses create accurate, professional proposals with ease. By connecting Aspire data like customer details, pricing, and services directly to Proposify, teams can eliminate manual entry and reduce errors. What are the benefits? Create professional, on-brand proposals in minutes Speed up turnaround with pre-approved templates and automation Get real-time insights on when your prospect engages Shorten your sales cycle with integrated e-signatures Effortlessly build your business in Aspire and finalize sales in Proposify, using professional proposals that are faster, smarter, and always spot-on. Read our full announcement and FAQ here.
Are service operation notes retroactive?
A brand new episode is out now 🎙️ Tiffany at Northwest Lawns goes on to chat about how she modernized her family business with new software and navigated the challenges. She also mentioned that even though business was consistent, it still needed improvements. Despite a learning curve, North by Northwest successfully integrated Aspire Software, and now benefits from streamlined technological operations. Listen in to find out how Northwest Lawns managed to: Moving to digital processes during busy season Implementing new tech with family The impact of real-time data 🎧 Head over and listen here. [Link]
I am not able to apply invoices to a previously recorded deposit. In the past I was able to go to the payment and select the invoices that correspond with that payment. Now I am not able to apply the invoices to the payment. Is there another way to apply these payments?
Is there an easy way to look in Aspire and see that on hand counts were updated manually by which user and the date as a bulk list? Inventory is one of the end of month close process, we would like to have a report and check who updated the on hand quantity by the end of month and who has not yet updated the on hand quantity. We have multiple managers in charge of inventory items and our controller would like to track on if the item get reconciles monthly.
Platform, People, Process, and Profits We’re bringing our next Lunch & Learn to the Chicago area—and you’re invited. If you’re in or around Rosemont, don’t miss this opportunity to step away from the day-to-day and invest in your business’s growth with like-minded industry pros. This session is packed with valuable insights for anyone looking to level up their operations.We’re partnering with The Grow Group to deliver a dynamic session led by Marty Grunder, founder and CEO of Grunder Landscaping and a nationally recognized business coach. 📅 Date: 7/10/25⏰ Time: 11:00 AM CST📍 Hyatt Regency O’Hare in Rosemont, IL Marty will walk you through his proven framework for scaling a sustainable landscaping business, with real-world strategies you can apply right away. You’ll gain: Clarity on how the right platform can transform your operations Tactics for building and retaining a high-performing team Proven processes that boost quality and efficiency Practical ways to maximize prof
Has anyone tried handling administrative costs through Aspire? Stuff like safety, office supplies, small hand tool purchases, membership dues in different orgs, equipment repairs done by outside parties? We’re wanting to try and unify some things and not have everything that we refer to as “below the line” (non job costs) scattered across multiple systems and spreadsheets. Curious to hear anyone’s thoughts and experiences.
So we offer a discount for prepaying the entire contract at the start, and I’d love to be able to hard code that into opportunities so that customers aren’t having to do that math themselves, but can just see it easily displayed right there for them. I’ve tried a couple routes to get this done and just haven’t been able to get it to populate. Has anyone done anything similar? Really just need to be able to get a percentage of total price, but putting in simple numbers doesn’t work how I would expect it to. Open to any suggestions here.Thanks!
Our Second Episode Just Dropped Are you enjoying Toolbox for the Trades landscape episodes? This second episode- Aspire + EOS = Smarter Systems for Growing Green is exciting because we get to listen to Landscape Nerd’s perspective! In this episode, we're diving into doubling revenue, automation and process improvements. Whether you’re new to Aspire or you’ve been on the ride for a while, this episode will be the motivation you need this week. 🚀 🎧 Grab your headphones and listen here.
Join Us at Aspire to Greatness in July Aspire to Greatness might be exactly what you're looking for if you if you fall into one of these categories: Landscape-focused company Annual revenue between $2MM and $8MM Been on Aspire less than 2 years Have new users or power users still learning Want to connect with similar sized companies, like-minded peers in landscape You're a beginner or intermediate skill level on Aspire It’s an excellent opportunity to focus on your health scorecard, sales, account management and operations. The limit is 50 so secure your seat now! 📎 Click here to register for Aspire to Greatness.
Please vote for this indicator. It will be beneficial for the mechanics at the shop and the fleet managers and the route managers to be on top of any care to the equipment/trucks. The list has been built in Equipment Inspection Report and need to be able to bring it to the Dashboard. Thanks,
Ignite 2025 sessions you can’t miss 👀 We’re weeks away from our full Ignite 2025 agenda reveal, but we just couldn’t wait to share these two standout sessions with you: Pricing for Profit: Mastering Markups to Maximize Your SuccessLearn how to set optimal prices, boost your bottom line, and communicate your value with confidence. Join us as we break down strategic markups, cost analysis, and market trends to improve your pricing strategies. The M&A Landscape: Expert Insights on Buying and Selling Landscape BusinessesParticipate in an industry expert-led panel on mergers and acquisitions. Whether you're looking to strategically expand your operation or are thinking about preparing your business for sale further down the road, this session covers it all. And this is just the beginning—there’s so much more to come. Don’t miss your chance to build expertise and connect with the best in the industry. 📎 If you’re not registered for Ignite ‘25, this is your chance to do so. [L
A customer is asking for a link to pay an invoice, they already accepted the portal 2.0 invite but have deleted the page from their history. How do we resend the URL information to her?
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