Field staff and Aspire Community members have flagged a consistent issue: Android devices are significantly slower than iPhones when using Aspire Mobile - despite having the same software, tickets, and WiFi.
I’ve confirmed all devices and Aspire Mobile apps are updated to the latest version
I’ve tested it myself - iPhone loads instantly, Android lags noticeably
Other companies are seeing the same thing
This might point to a problem within the app itself, not just signal or connectivity.
With Crew Mobile sunsetting in November, now’s the time to act.
Please upvote if this impacts your team too - let’s get this on the product team’s radar!
Idea not yet reviewed and approved by Aspire… stay tuned.