Aspire Products

Hello All, Newbie here and to ASPIRE.  We are in implementation phase.  Have QBO as accounting database and have never carried Inventory on our Books as an ASSET.  Obviously we have product in the yard that is already paid for.  As we begin to load up quantity on hand for initial inventory.  I am not sure what  the Liability (AP Cost) is going to look like at END OF MONTH?  Can anyone shed a light…. ?Please and Thank You.

Team, can you please help me.  I inactive one route because we have 3 different but I want to merge them and add all in one only route and I inactive the other 2 routes but Im not able to see all the trips that were before. So with that said how can I merge them and how can I activate them again?  thank you 

Afternoon!We do progress billing in our landcsape construction and maintenance business. When we do this, tax is automatically added to each invoice based on an allocation of the full project. The issue with this is: not everything on an invoice is taxable! (Concrete, Plant Material, Etc). This causes our invoices to look wrong, and is going to create a problem.Any tips or workarounds?

Hello, I have some properties that go over the 35 per trips in invoicing assistant. When i go to try and add them to the same batch, they do not stay checked when i go to the second page. How do i get all the per trips for one single property to go in the same batch to be able to generate one invoice? I'm hoping i explained my issue properly. 

Our previous software contained a lot of data on the mobile side regarding property information.  Multiple data fields including contact information as our field techs generally interact with clients while on property or need access to the home.  We are an irrigation only company.  Is there any plan to add basic contact information to the mobile app or will they always need to use the crew leader version of Aspire Desktop?

Hey all, We are doing our annual Aspire cleanup and the User Guide/Knowledge Base doesn’t have anything regarding this. Does anyone know of a way to see all kits that a catalog item is in? We want to simplify some of the unit types we are using which means adjusting several catalog items that use the old unit type(s). 

This is video is outdated.  Around time 1:05 it asks you to apply filters with a custom footer option, this option is no longer available in Aspire. (It has been updated to “total”) Work Ticket Module  - 4 – WT – Gross Margin https://care.youraspire.com/en/articles/4782003-end-of-month-check-list-task-15-completed-work-tickets-gm All the End of month videos are very important and great training resources for new hires. filed name got changed place got changed new look and new interface, comparing with the old look video cause confusing.We really hope the End of Month Videos can get updated!!! Thank you!

Wondering if anyone else would like or benefit from having Work Ticket Status field on the Purchase Receipt page?  I know you can see it on the Purchase Assistant, but I think it would be beneficial to show the WT status on the PR page so you can see which tickets are in completed and need resolution quickly (get invoice, delete PR, change WT # in PR).    Thank you

There are two 2 “mobile clock time conflicts” that will not vanish, they remain on the Alert tab even though there doesn’t seem to be any problems with the clocked time anymore. 

Hello. My Fixed Payment Fee invoice has a DRAFT watermark (and Billing Status of DRAFT). How do I get this watermark removed?

We are looking to utilize Aspire to calculate year-over-year client retention rates. Has anyone done this successfully within the system or are you exporting lists and manipulating in Excel? Aspire claims we can do this using the Contract Renewals Report, but was not able to give any indication of proper set-up or a pre-built list for us to use as a starting point. Any help is appreciated!

So as part of our end of analysis I was looking at services across branches, with an eye towards revenue per hour to see who was at the most efficient, and seeing what the other branches could learn from them as we get ready to renew. Something wasn’t quite adding up with what I was seeing. The Revenue/Hour (Actual) is not available as a “custom” or weighted average in the total row. I think what it is doing is instead of giving the average of all revenue divided by all hours, it is figuring the Rev/Hr for each ticket, adding those all together, and then dividing by number of tickets. I went into custom formulas, and was very easily able to create my own that does provide the custom format. The variance isn’t crazy on some services, but it was typically in the $50-$90 range. Enough to really change how we think of these services.I don’t know if anybody else uses this data to help inform decision making processes, but if you do, I would HIGHLY recommend going in and creating y