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Hello,

I’m hoping to get some advice on managing our item catalog in Aspire. It’s been a pain point for us for several years now. When we started using Aspire back in 2019, we were still figuring things out, and unfortunately, a lot of users had access to add items (many of which weren’t accurate or consistent). We have since restricted access to only a few people.

Fast forward to today: we’re sitting at around 8,500 active items (after deactivating about 3,000!), and we’re still struggling to keep pricing updated and the catalog organized. 

We’ve been considering the SiteOne integration, but we’re hesitant to bring in even more items given the current state of our database.

So I’m curious:

  • How do you manage your item catalog in Aspire?
  • What best practices have worked for your team?
  • Has anyone implemented the SiteOne integration successfully and found it helpful?

Any insight or lessons learned would be greatly appreciated!

Thanks in advance 😊

​@kellikimsey , I would work with your CSM and AspireCare to do a dedicated clean-up effort to get things as clean and as “from scratch” as possible.  Had a client do this late last year / early this and it made a huge difference.  This process can be made a lot easier working with support and utilizing import and export sheets to do things in bulk.  This article is also helpful both during and after the process with CARE: https://care.youraspire.com/en/articles/9180648-basics-of-item-catalog-management and will help you going forward. 

 

I think restricting access is a good idea.  Quarterly or Bi-Annual review will be crucial as well.  I have a document that I can send as well with various tips/tricks and FAQs you want to reach out to me.

​@kellikimsey I would agree I would start with additional clean up of items in your existing catalog.  I would not recommend syncing the Site One catalog until you can clean up the existing.  You should also be aware that you cannot determine on an item by item basis what syncs from Site One.  You can only choose to sync or not category level catalogs as defined by Site One. If you sync a category catalog it will create ever indivudual item in that category sold by your Site One Branch over the past 12 months, I have seen site one syncs result in over 10,000 items in the catalog.  If you’d like to schedule a call to discuss in greater detail I’d be happy to discuss. you can email me at david@spiritusba.com

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