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Looks like with the new update anytime you manually move a stop the entire scheduling board resets? How are things like this falling through the cracks when changes are made?
We are needing better CRM management than what Aspire provides. We need to have educational emails to go to clients while they are waiting for their appointment with our team member; appointment reminders; job reschedule notifications that actually work; automated estimate follow-ups; etc. MarketingPro does not use text and can not say if or when it is on any roadmap. We need more. Does anyone have any experience integrating something like Zoho or Hubspot? Trying to find another solution, and wondering about integrating options.
In the Service Occurence Schedule in the Service Catalog for a Service, is there a way to make the Occurence(s) column any farther away from the Month column? Closer?
Hello,I am trying to set up inspections in Aspire Mobile for Crew Leaders. We have given the “Create Equipment Inspections” permission under User Roles. When I log in under my test crew leader all I can do is clock in under the route and request equipment repairs.However, when I log in Aspire Mobile as myself-System Admin and Crew Leader-I can see and perform a vehicle inspection.I have not been able to find Aspire Mobile inspection information in Knowledge base either.I would appreciate any help with this.Thank you,Angie
Wow, what an incredible week! We're still buzzing from all the amazing energy and incredible conversations. A sincere thank you to everyone who joined us from the team at Aspire. 🎉 Our product team took the stage on Day 2 and we’re thrilled about Intelligent Scheduling and Routing, Site Audit 2.0 and everything in between! Now, we want to hear from you. This roadmap was built with your feedback and we want to continue the conversation right here in community. Here's the question:Of all the features on the new roadmap, which one are you looking forward to the most, and why? Tell us what problem it will help you solve, how you plan to use it, or why it's a game-changer for your workflow. We want to hear all about it! Building Tomorrow, Together. - Scott Goldman
Let's hear about your favorite session at Ignite What was your favorite session and why? Knowing what resonated most with you—whether it was the speaker's presentation style, the topic's relevance to your work, or a new insight you gained. My favorite session was Creating Access and Opportunity in the Trades. It’s all about creating a workplace where everyone feels valued, respected, and has a fair opportunity to succeed. It's a strategic approach to building a stronger, more innovative, and more resilient company. Some highlights of the session were: Foster a Culture of Belonging- It’s all about the culture and creating safe spaces, letting employees share their stories and experiences while focusing on core values. Invest in the proper tools to recruit and attract the right talent- build a welcoming website, use HR tools or even establish an employee referral program. Create a seamless onboarding experience and proactively source candidates from diverse networks and professio
I attended Ignite ‘24 as “Industry”, and Ignite ‘25 as a Partner. Here are my top 3 take aways from the conference: The value of these events is not just learning how to better use the software, it’s about making connections with people who are where you want to be in 3, 5, or 10 years. Because you're both on the same “Operating System” you can speak the same language. The Aspire team is here to help. They care so deeply about our industry. I loved having the conversations with the product team, the community team, and our CSM’s. I believe in Aspire. It is ok to need help. Whether you’re in your first year and swimming upstream through implementation, or you’re in year 10 and have it figured out, there are things that we can learn and get better at.
Ignite has been awesome! Has anyone taken advantage of the help hub and gotten their questions answered in relation to operational work tickets?
We have a set price for irrigation start ups and winterizing based on number of zones. Anyone else do this? How do you make it work in Aspire? I would love to be able to use takeoffs for number of zones and it automatically populate the price….
Congratulations to our Customer Award Winners 🥂 We're so grateful to everyone who helped bring this awards season to life! Our nominees, voters, and judges truly made this an unforgettable experience. Thank you for being a part of it. Impact Award Rookie of the Year Award Excellence Achieved Award Founders Award Get the full details of our winners in this blog post!
The community selfie!
I have two windows currently open right now. A Work Ticket Filter with Completed Date = Last Week. On the other I have the Work Ticket Visit report with a filter of Complete Date = Last Week. Does anyone know why the numbers I’m getting are vastly difference? Below is an example of just the work tickets being generated being completely different. Report is showing nearly 50% of the revenue too. Any idea why this is when the filters are literally the same??
Hey folks, With Ignite just around the corner, we all know the best part is the people you get to meet.I thought it would be fun to start a thread where we can share who we’re hoping to connect with!For me, I’d love to meet someone who’s really nailed inventory management and item catalog organization—I think there’s a lot I could learn from them.How about you? Who’s on your “must-meet” list?
Visit us at the Aspire Together Kiosk We've been looking forward to connecting with all of you and can't wait to see what the next few days bring. Our team is ready to chat, answer your questions, and show you some of the exciting things we've been working on. We'll be sharing valuable insights, tips, and best practices to help you get the most out of our products. This is also a great place to connect with other users, share your own experiences, and ask questions. Let's make this an incredible event together! Follow along in the live blog to stay connected.
Hi there I am looking for the correct URL to generate a token I have tried using this URL https://guide.youraspire.com/apidocs/authorization-1 but it’s doesn’t work Could you help me with that? THANKS
Curious how others are using PropertyIntel alongside Aspire? Let’s compare notes! Whether it’s site measurements, estimates, or project handoffs, we’d love to hear how you’re making the tools work together in your day-to-day. Your workflow tips might be the game-changer someone else is looking for. Thank you in advance for sharing.
I'm looking to get some ideas on how others use the activities tab. We generally use this when field staff submit possible opportunities and time corrections. The issues section, more so, becomes a “To Do” list for us. I'm wondering how we can be utilizing this tab in a better way, and opening up other uses for it. Thanks for any input.
Hey Aspire Community If you are not attending Ignite, don’t worry we have you covered! We'll be bringing the event to you with live coverage in our community and post in real time. Stay tuned for: Live updates: We'll be posting real-time highlights and news from the conference. Keynote summaries: Get the main takeaways and announcements from the keynote speakers right after they happen. Aspire Roadmap: We want to know all the good stuff coming out later this year and next year. Award Winners: Stay in the know who snatched an award this year. We're excited to share the conference experience with you, wherever you are.
This will help quickly identify which equipment has not yet received an inspection.
Time is running out ⏰We’re just 5 days away from our biggest and most exciting user conference yet. Join us in Anaheim for powerful breakout sessions, an inspiring keynote from former U.S. Navy Blue Angel, John Foley, incredible networking opportunities, and an exclusive look at what’s next for Aspire. Don’t miss out. If you haven’t already registered, there’s still time. Secure your spot today, and be part of the action in Anaheim. 📎 Last call to register.
Is there a way to have clients sign up for autopay when they sign their initial proposal/contact? We want to have their signature or approval in some way for the autopay, of course, then would love to have that be automatically started. If we have to do it manually for now, I understand, but we want to encourage them to sign up for autopay AS SOON AS they sign their contract. Many of our clients are tired of monthly invoices and/or having to check the portal on their own since the Aspire emails tend to go to their junk/spam folders in their email.
At Aspire we do more than build software We create solutions that power communities and change lives but we can’t do that work without incredible talent. Come join us for a special session hosted by Chris Trombetta, Chief People Officer, ServiceTitan, and inspiring leaders Pam Dooley, Owner, Plants Creative Landscapes, Greg Cole, President, Cole Landscaping, Taylor Anderson, Growth Manager Sunline Landscapes, and Javier Gomez, CEO, Texas Ecogrow, who are doing innovative work to close opportunity gaps, build talent brands, and attract the next generation of leaders in the trades industry. Catch this session at Ignite next week! 📅 September 17, 2025 🕒 9:20 AM -10:15 AM
Does anyone have any advice on the fastest way to get pictures or videos from your phone onto your computer and adding them to work tickets or properties?
Exclusive Look at the Finalists For 2025 Aspire is proud to continue the Customer Awards at Ignite '25 as a way to celebrate your remarkable achievements. These awards honor not only your success but also our shared core values of Change Lives, Achieve the Extraordinary and Be a Dream Team. We appreciate the many nominations and insightful applications you submitted, which were carefully reviewed by our judging panel. We are now honored to recognize the three finalists in each of the award categories. Meet the Finalists for the 2025 Customer Awards Impact Award Rookie of the Year Award Excellence Achieved Award Founders Award A huge thank you for all your nominations! We received so many fantastic entries, and our judging panel absolutely loved reading every single one. We are so excited to celebrate your success with you at Ignite. Mark your calendars to find out who wins—we'll be announcing the winners next Tuesday, September 16.
I will have issues with the schedule board not allowing me to move tickets around or drag and drop from the work ticket tab in the top right corner. The only solution I have found so far is by restarting my computer. Has anyone found a faster solution to this?
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