Skip to main content
Solved

Work ticket report

  • Dec 8, 2025 4:38 PM UTC
  • 6 replies
  • 174 views

Forum|alt.badge.img+2
  • New Participant

Is it possible to create a report in Work Tickets that pulls information for multiple work tickets?  The tickets are not consecutive.

Thank you in advance.

Best answer by Kbaird

Hey ​@JWY ,

 

I recorded a quick video of how I would use the work ticket list and filter it to get the desired result. Feel free to ask for more clarification 

 

View original

6 replies

baraica
Forum|alt.badge.img+31
  • Genius
  • Dec 8, 2025 5:04 PM UTC

Hi ​@JWY - what information/filters are you looking to pull in the report? 


Forum|alt.badge.img+2
  • Author
  • New Participant
  • Dec 8, 2025 7:04 PM UTC

Hello Baraica, thanks for responding.  I have created the report in Aspire (an example of the report is below).  I would like to run this report for 4-5 ticket numbers.  I am able to run it for one ticket at a time; is there a way to run this report with multiple ticket numbers?  Hopefully you can read this.

 


Kbaird
Forum|alt.badge.img+26
  • Genius
  • Answer
  • Dec 10, 2025 12:02 AM UTC

Hey ​@JWY ,

 

I recorded a quick video of how I would use the work ticket list and filter it to get the desired result. Feel free to ask for more clarification 

 


Forum|alt.badge.img+2
  • Author
  • New Participant
  • Dec 10, 2025 4:46 PM UTC

Thank you Kbaird, that is exactly what I was looking for!  Is there information in the Knowledge Base that describes using the AND OR modifiers?


Kbaird
Forum|alt.badge.img+26
  • Genius
  • Dec 11, 2025 5:13 PM UTC

Thank you Kbaird, that is exactly what I was looking for!  Is there information in the Knowledge Base that describes using the AND OR modifiers?

https://guide.youraspire.com/docs/organizing-your-lists

It’s about halfway down.:

Conditions may also be used to further specify your search criteria in Filters. Often they are used to create a relationship between different filters in your display window.

In this example, we want to filter the list to view active properties that have either Anthony Jones as the assigned Ops Manager or Jimmy John as the assigned Account Owner.

Instead of searching separately, the filters can be searched for at the same time by using a condition. By using the condition “1 AND (2 or 3),” the system will search for properties that fulfill the filter of active, and also fulfill either the 2nd or 3rd filter on the list.

Make sure you have all of the fields you want before you use the conditions! 


Forum|alt.badge.img+2
  • Author
  • New Participant
  • Dec 12, 2025 4:13 PM UTC

Thanks for all your help!