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Best way to store irrigation specific property info for techs

  • December 12, 2025
  • 3 replies
  • 33 views

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We’re trying to find a better way to store irrigation-specific property information so it’s easily visible to irrigation techs in the field, without cluttering operations notes for other departments.

Examples of the info we’d like techs to see:

  • Controller type and location

  • Backflow type and location

  • Zone count

  • Valve box count and locations

  • Other irrigation-only features

Right now, the only obvious place is Operations Notes, but that information isn’t relevant to landscaping, mowing, or fertilizer crews and quickly becomes noise for those teams.

We’d also prefer not to store this in Opportunity Operations Notes, since if a job is recreated instead of renewed or a repair opportunity would be added, that information is lost and no longer visible to the tech.

Has anyone found a good alternative approach?

  • Tags that techs can see?

  • Custom fields tied to the property- Can they be seen on the mobile app

  • Attachments, checklists, or another workflow that keeps irrigation data persistent and easy for techs to access?

Would love to hear how others are handling this.

3 replies

baraica
Community Manager
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  • Community Manager
  • December 12, 2025

I am going to shoot my shot and tag ​@Caren Bueno because I think I did see her mention irrigation worfklows on here one time! 


Caren Bueno
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  • New Participant
  • December 12, 2025

Hi Nathan! Great question, we went through the exact same struggle. Putting irrigation details inside Aspire notes quickly became messy, outdated, and confusing.

After a lot of testing, here is what finally worked for us:

1. Aspire + ArcGIS Together

Aspire is great for operations, but not yet ideal for long-term irrigation asset details.
So we started using ArcGIS, and we had it built and customized specifically for the way we needed to map irrigation systems.

Now our techs can map and update:

  • Controller type & location
  • Backflow type & location
  • Valve box locations (with coordinates)
  • Zone layouts and other system details
  • Photos tied to each component

Because the map is updated in the field, the information stays accurate year after year. This solved our biggest issue, trying to relocate valve boxes or controllers later based on old notes that no longer matched reality.

2. GreenGAP (GIS tailored for irrigation)

After realizing how many others had the same problem, a separate company, GreenGAP, was created to tailor ArcGIS specifically for irrigation workflows.

If you would like more details about this approach or how it works day-to-day, they can reach the team at info@greengapllc.com

We are also happy to chat and walk through how we use it if that would help!

3. Simple Alternative if ArcGIS Is Not an Option

Before GIS, we also tried a simpler solution:

  1. Create a single PDF with all irrigation-specific property info.
  2. Upload it to Property → Documents.
  3. Check “Expose to Crew.”

This makes the PDF visible in Aspire Mobile on every ticket.

If you want, we would be happy to share more about our workflow or show examples. Irrigation definitely needs its own system of organization, and this combination has made a huge difference for us. Hope this helps, let me know if I can further assist and Happy Holidays!

Caren Bueno,

Service Division Coordinator
Corbett Irrigation, MA


Caren Bueno
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  • New Participant
  • December 12, 2025

I am going to shoot my shot and tag ​@Caren Bueno because I think I did see her mention irrigation worfklows on here one time! 

 

Appreciate you tagging me, I weirdly like talking about Aspire lol