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  • 157 Topics
  • 351 Replies
157 Topics
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chays.greenviewInspiring
posted in Aspire
Administrative Costs In Aspire?

Has anyone tried handling administrative costs through Aspire? Stuff like safety, office supplies, small hand tool purchases, membership dues in different orgs, equipment repairs done by outside parties? We’re wanting to try and unify some things and not have everything that we refer to as “below the line” (non job costs) scattered across multiple systems and spreadsheets. Curious to hear anyone’s thoughts and experiences.

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M
2 months ago
SoboYiW
SoboYiWParticipating Frequently
posted in Aspire
Azuga Review from currenter users

Hello, Azuga users! This post is intended to be a helpful resource for everyone in the Aspire community, especially those exploring Azuga for the first time. Wouldn’t it be great if there was a “Google Review”-style page for major investments like this? Let’s make this post the next best thing! I’d love to hear your thoughts and experiences with Azuga.Your input will help both current and future users make the most of this platform.  On a scale of 1 to 5, how would you rate Azuga?     How long have you been using Azuga?     What’s the most “Wow” feature or aspect of Azuga for you?     Is there anything about Azuga that you dislike or think could be improved? Thank you in advance for taking the time to share your insights!   

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LandscapeNerd
2 months ago
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mcollyarNew Participant
asked in Aspire
How to Handle Discounts

What are the best practices for Discounts. I am aware of the Aspire Care topic with the three options, but none of those have an elegant solution for displaying a Discount on the Invoice. Option 3 allows you to show the Discount as an item on the Opportunity, but it does not show up on the Invoice. In order for it to show up as a negative number on the Invoice you would have to be able to allocate a negative value on the Work Ticket. We can do Credit Memos, but that doesn’t get calculated in the Property Gross Margin%. Does anyone have a solution for this?

926
SoboYiW
2 months ago
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TedHosmerNew Member
asked in Aspire
Bonus Structure

Hello   I’m looking to implement a bonus structure that ties in aspire, I’d like to discuss what others have done and add ideas to what I have. Be nice to bounce ideas around and see what has work and does work  Thank youTed Rochester NY  

1044
baraica
Community Manager
2 months ago
SoboYiW
SoboYiWParticipating Frequently
asked in Aspire
Has anyone already switched to customer portal 2.0?

We joined the beta test a few month ago, then found out that it was missing the adding payment feature. Customer must call us to add the payment for them. We immediately switched back to customer portal 1.0. If you are on the customer portal 2.0, would you please share your comments & feedback? Appreciate.

38020
jcummings
Employee
2 months ago
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nickneavegroup.comNew Participant
asked in Aspire
T&M Already Started, How do I add additional work ticket items that were not foreseen and put into the T&M originally?

I created a T&M and Started the T&M already ** I did not add any work ticket items from outside my inventory. Now i need to add items but i cannot make a purchase receipt since i have no items to click. 

774
SoboYiW
2 months ago
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Reminder: Elevate Your Success with Aspire to Greatness

 Start 2025 with Aspire to Greatness for an in-depth exploration of the customer journey in Glendale, CA. Need a refresher to find out if you’re a good fit?  You might be a good fit for Aspire to Greatness if you fall into one of these categories:Landscape-focused company Annual revenue between $2MM and $8MM Been on Aspire less than 2 years Have new users or power users still learning Want to connect with similar sized companies, like-minded peers in landscape You're a beginner or intermediate skill level on AspireAspire to Greatness is an excellent opportunity to focus on your health scorecard, sales, account management and operations. The limit is 50 so secure your seat now.  Register for January 15-16 (Glendale, CA) Aspire to Greatness here. Our clients networking at the last Aspire to Greatness in October. 

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baraica
Community Manager
2 months ago
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Zac_PulciniNew Member
asked in Aspire
Purchasing tax & recovering the cost

Background Info:We are looking to find a way to recover and more importantly track our purchasing tax, in our state they require us to pay a 6% tax when buying materials.  We have been estimating without considering this and then specifying these numbers in the purchase receipt. This will then divide it between all the materials on the receipt and this is skewing our numbers.  We are not wanting to make a 6% General Condition and charge our clients this on other items such as labor, subs, equipment, and other. We are only wanting to recover our cost of 6% on only materials. Example:Say we estimate $10,000 in material cost for this patio with a line item $500 for freight.  The receipt is $10,000 for the stone, $600 for tax, and $500 for freight.  This will then make the $10,000 into $11,100 and show we are over in materials.Question:Is there a way anyone knows to set up the system to automatically charge a 6% fee on only materials and then add that number to the associated work areas? 

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baraica
Community Manager
2 months ago
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MomplimentsNew Participant
asked in Aspire
Work Order - Tracking for renewal

We are switching to Work Orders instead of Contracts for seasonal display. They’re too frequently needing change orders and those are a disaster in Contracts so this seemed best. HOWEVER - we have no idea how we can track these for renewal other than going to each property going forward, as they aren’t something that can be marked for being renewed. What do you all do for seasonal displays, and how do you track them for renewal

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C
2 months ago
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
CSM Minute: Snow Event Scheduling

 CSM Minute is now available in Aspire Together  In case you’ve been wondering where you can find CSM Minute videos besides YouTube, they are now coming to the community as well. This week’s video features best practices and tips for building a snow event. Have you been doing this all along? Or do you have any recommendations for other clients entering snow season? Let us know in the comments below.        

1080
baraica
Community Manager
2 months ago
Amy_Groves
Amy_GrovesParticipating Frequently
posted in Aspire
Rock the vote: WAP-I-6003

https://feedback.youraspire.com/ideas/WAP-I-6003

1014
Amy_Groves
2 months ago
Kbaird
KbairdParticipating Frequently
asked in Aspire
What's your Aspire Pro Tip?

I love learning how others are using aspire. I’ve read through most of the knowledge base at this point, and have gleaned some neat tricks from it. My favorite “pro tip” is to enable the filter headings and grouping headings in advanced search. You do this in the user settings menu. So many people don’t know what those buttons do and the leave them off because that’s the default.  What’s your trick or tip?

2718
Amy_Groves
2 months ago
Amy_Groves
Amy_GrovesParticipating Frequently
posted in Aspire
Rock The Vote: WAP-I-6300 Flag Unaccepted Mobile Time with NO Job Costing in Weekly Time Review

In an effort to ensure all employees who are utilizing Crew/Aspire Mobile are getting paid for the time they clock in and out for, I request that Aspire flag all unaccepted mobile time that has not been directly/indirectly job costed. It would make sense for this to be housed in the Weekly Time Review. Right now we are utilizing the 'Clock Time' report which is an extra step and sadly may be missed. We want to ensure all employees who are using the app are getting paid even if their crew lead didn't job cost their time. Thank you in advance for your help in creating a solution!Labor is ALL of our biggest expense and making sure our HARD WORKING EMPLOYEES get paid is TOP PRIORITY!ROCK THE VOTE!  Click on the link below to get this pushed!https://feedback.youraspire.com/ideas/search?query=6300

380
Amy_Groves
2 months ago
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Not at Elevate this year?

 No problem.You can still say connected through our live blog.  Join our live blog here to stay up to date with all the big things happening at Elevate in Charlotte this year.   

290
baraica
Community Manager
2 months ago
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taylorandersonNew Participant
posted in Aspire
Subcontractor Portal

I am wondering if anyone else is running into problems with this on their end but we want a subcontractor to use the portal, but they already use aspire internally, they really can't. You cannot clock into both at the same time. So if we clock into theirs, our payroll is messed up and vise-versa.  We are running into this issue now because we are subcontracted to do snow for someone and they are using Aspire because we had been using it and loving it, but now we cannot use the subcontractor portal for them because we have it.  So one, is there anything in the pipeline to help fix this issue? And two, do you have any better practices to make this issue a bit easier? We are currently uninstalling and reinstalling the app, but our payroll is still messed up when we do this. 

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T
2 months ago
C
CParisiParticipating Frequently
asked in Aspire
Irrigation Maps

Wondering if anyone uses Aspire to attach & ‘show to crew’ irrigation “maps” to at the property level; furthermore what their process looks like when a crew member needs to make changes to the “map” in the field?  Are you using a device that has Adobe editing or do you have a different work around to reflect these changes? 

893
baraica
Community Manager
2 months ago
baraica
Community Manager
baraicaCommunity Manager
published in Aspire
Headed to NALP ELEVATE?

 Visit Aspire Software at Booth #1305 It’s a great chance to meet the team, check out our latest product enhancements, and explore how we can continue to support your goals even further. 👌ELEVATE is the place to be next month. If you feel like you are missing out, you can register here. 

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baraica
Community Manager
2 months ago
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nrsegerNew Member
posted in Aspire
Job Opportunity - Controller in Austin, TX

Are you (or someone you know) ready to shape the financial future of a rapidly growing, well-capitalized landscape business? Join Sunscape Landscaping as our Controller, where you'll play a pivotal role in driving strategy, innovation, and growth from the ground up. If you're ready to be a strategic partner in transforming an industry, we want you on our team! If you or someone you know is interested, please reach out to:Nick Segernick@sunscapetx.com

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N
2 months ago
A
Anthony LotitoNew Participant
asked in Aspire
How to contact Aspire Care

How to contact Aspire Care to submit a question?

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A
2 months ago
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kellikimseyNew Participant
asked in Aspire
Top Client List

Hello! Does anyone know how to pull a list of your top clients per dollar amount paid for the current year? We like to send the top 500 customers a little something around Christmas and we haven’t been able to come up with a decent list in Aspire by itself. We typically have to export a list we built in Opportunities (since we can display name and addresses) to Excel and do a lot of clean up of duplicate properties so we are not sending multiple things to one company. Any guidance would be appreciated!

1043
C
2 months ago
J
jakecruzanParticipating Frequently
posted in Aspire
Aspire Crew Mobile vs Aspire Mobile

Has anyone started to shift to the new Aspire Mobile app yet? We are very excited to get everyone trained on Aspire Mobile when the time comes. For our location, the offline capabilites are going to be a major game changer. I’m curious if anyone else has tried it out and see what you’re noticing.I have a couple of people that have made the jump over to make sure we know how to use it before the whole team switches over. So far, the transition has been pretty smooth especially since Aspire Mobile hasn’t been fully launched yet. We are really excited for Aspire Mobile to be at full functionality but here’s what we’ve noticed so far:Pros:Offline capabilities You can quickly clock in and out of jobs where the cell reception is poor. Quick log in most of the time the user stays signed in and you don’t need to type in their pin each time they open the app All the notes in one place Rather than clicking back and forth to see notes they are all displayed on one screen with the address, manag

2647
C
2 months ago
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BrennaBNew Participant
posted in Aspire
STILL having Mastercard 3DS errors in Portal 2.0

With the addition of the CVV field in Portal 2.0, I thought the issues with processing Mastercard payments were solved. Welp, I was wrong! We are getting multiple calls from frustrated customers complaining that the portal will not accept their credit card info. This is a HUGE problem for us, as the major area credit union exclusively uses Mastercard for their debit and credit cards. Anyone else still getting reports of 3DS errors when customers try to pay with Mastercard? 

11610
B
2 months ago
D
DStackNew Participant
posted in Aspire
PSA: “Gross Margin %” in the Estimate Summary Is Misleading

Aspire labels the percentage in the "Estimate Summary" box as “Gross Margin,” but it’s not. This is actually a flawed custom formula misrepresented as gross margin. If you rely on this figure as the true project gross margin % (which is understandable given how it’s labeled), you risk pricing a project where you could be upside-down financially before even starting the work, depending on your overhead.Just a heads up: If you use this number to make pricing decisions, don’t. Instead, print the estimate summary/analysis report, which shows the actual GM% at the bottom line.A bit shocking for a company of Aspires size and cost to have such a glaring oversight. Hopefully, Aspire will fix this soon. 

1627
baraica
Community Manager
2 months ago
keithajohnston
keithajohnstonNew Participant
asked in Aspire
Payroll service & Accounting software

We are currently using Microsoft Dynamics GP for accounting and payroll. Its end of life is about 5 years out, but we are beginning to look into its replacement. We also currently have an in-house Payroll Coordinator that plans to retire in the next couple years, and the plan is not to backfill that position but hire this out to a payroll service. We have the option of continuing with a Microsoft option, but because of Aspire’s suggested partners Acumatica and Inova, we are looking for any feedback from other Aspire users with experience with these products. If you have experience with either or both, any feedback would be much appreciated!

733
LandscapeNerd
2 months ago
S
ShearerOfficeNew Member
asked in Aspire
How do I mark a crew unavailable?

I have a crew that will be unavailable for next Monday.  How do I mark on the schedule board that this crew is not available for this specific day?  I would like to be able to mark this anytime that a crew leader is going to be off.

551
keithajohnston
2 months ago

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