Aspire

Hi!I'm curious how others are handling enhancement work ticket flows to ensure they are capturing all cost. Has anyone run into this-the system didn’t T&M Calc properly because cost were added after the ticket was marked complete?Picture this: An after-hours emergency call where no one's available to create a PO. The tech makes a purchase, completes the work and marks the ticket complete via the mobile app. What process have you implemented to ensure your team capture all costs accurately to ensure the correct bill is issued?  

Hi Aspire team,we are building an integration to send GPS data from our Geotab portal to the Aspire portal, but i cannot see the API documentation. Could you please advise where we can find the API documentation? Thanks,Johan

Our landscaping company requires specialized guidance for Aspire platform implementation and field service operations optimization. We're seeking an experienced consultant with 1-2 weeks availability to help us with:Configuring comprehensive business workflows including scheduling, dispatching, and crew management using Aspire's mobile capabilities Setting up detailed estimating templates, job costing structures, and pricing strategies for landscape maintenance and construction services Implementing customer portal functionality, invoicing automation, and payment processing to improve client relationships Establishing inventory management systems, purchase order workflows, and equipment tracking for operational efficiency Training management and field teams on end-to-end platform utilization, reporting capabilities, and best practices for profitability growthOur established landscape maintenance business aims to transition from paper-based processes to leverage Aspire's comprehensive f

On the aspire platform dispatch page, we need to have ability where when we click on a vehicle, it will pull up Trip history data from our telematics portal (Geotab).Question 1: Is it possible to have the vehicle on aspire portal showing up as a hyperlynk that points to Geotab portal?Question 2: is it possible to build an addin (if Aspire has SDK) on the aspire portal, so that it can pop a window an automatically pull data from Geotab portal?I'm not sure if Aspire has any SDK we can develop add-ins on.

I attended my first Ignite this year and really enjoyed it. I’m looking forward to how Aspire will continue to evolve and work hand in hand with AI. I’m also looking forward to being part of this community and learning from others! 

Looks like with the new update anytime you manually move a stop the entire scheduling board resets? How are things like this falling through the cracks when changes are made?   

We are needing better CRM management than what Aspire provides. We need to have educational emails to go to clients while they are waiting for their appointment with our team member; appointment reminders; job reschedule notifications that actually work; automated estimate follow-ups; etc. MarketingPro does not use text and can not say if or when it is on any roadmap. We need more. Does anyone have any experience integrating something like Zoho or Hubspot? Trying to find another solution, and wondering about integrating options.

In the Service Occurence Schedule in the Service Catalog for a Service, is there a way to make the Occurence(s) column any farther away from the Month column?  Closer?

Hello,I am trying to set up inspections in Aspire Mobile for Crew Leaders. We have given the “Create Equipment Inspections” permission under User Roles. When I log in under my test crew leader all I can do is clock in under the route and request equipment repairs.However, when I log in Aspire Mobile as myself-System Admin and Crew Leader-I can see and perform a vehicle inspection.I have not been able to find Aspire Mobile inspection information in Knowledge base either.I would appreciate any help with this.Thank you,Angie

Ignite has been awesome! Has anyone taken advantage of the help hub and gotten their questions answered in relation to operational work tickets?

We have a set price for irrigation start ups and winterizing based on number of zones.  Anyone else do this?  How do you make it work in Aspire? I would love to be able to use takeoffs for number of zones and it automatically populate the price….

I have two windows currently open right now. A Work Ticket Filter with Completed Date = Last Week. On the other I have the Work Ticket Visit report with a filter of Complete Date = Last Week. Does anyone know why the numbers I’m getting are vastly difference?  Below is an example of just the work tickets being generated being completely different. Report is showing nearly 50% of the revenue too. Any idea why this is when the filters are literally the same??  

Hey folks, With Ignite just around the corner, we all know the best part is the people you get to meet.I thought it would be fun to start a thread where we can share who we’re hoping to connect with!For me, I’d love to meet someone who’s really nailed inventory management and item catalog organization—I think there’s a lot I could learn from them.How about you? Who’s on your “must-meet” list?

Does anyone utilize an inventory system outside of Aspire. Or does Aspire have a 3rd party partner they work with that has a more robust inventory system?

Hi there I am looking for the correct URL to generate a token I have tried using this URL https://guide.youraspire.com/apidocs/authorization-1 but it’s doesn’t work Could you help me with that? THANKS

I'm looking to get some ideas on how others use the activities tab.  We generally use this when field staff submit possible opportunities and time corrections.  The issues section, more so, becomes a “To Do” list for us.  I'm wondering how we can be utilizing this tab in a better way,  and opening up other uses for it. Thanks for any input.