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Hello all,

I’m trying to adjust a price for a kit in Aspire to adjust the margin, but when I type in the new number, a notification pops up that says, “You can only reduce the price by 0%.” It doesn’t let me change the price. It only happens sometimes but happens for things both catalog and one-time items.

Has anyone run into this problem before? Do you have any idea how to fix it?

Thank you,

Emily 

Hey Emily! This has to do with your user settings in the admin console. Your role doesn’t have the proper permissions to adjust item prices in an estimate. Get with your system admin to adjust your role!


Thanks Keenan! Found the spot to change it.


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