Good morning! I was wondering if anyone has a good way for technicians to share notes over multiple tickets. We have some follow up tickets that we schedule around 1 week, 4 weeks and 7 weeks after a project and I’m looking for ideas on where a tech could log some info that someone else would be able to view from the field at a later date. Thank you in advance!
Question
Sharing Notes Over Multiple Tickets
+16
+7The only idea that comes to mind for me is to use Issues and have them tag the eventual crew leader on the issue to be able to see any notes.
+16
My other thought was maybe site audits in some way.
+7
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