Equipment Service Requests

We recently lost our full-time mechanic and wanting to level up our tracking and requests for service with Aspire’s Equipment module. However, we can’t seem to get the equipment to display in Aspire Mobile so Crew Leaders can request service on fleet vehicles and equipment that’s been input into Aspire. 

We’ve adjusted the visibility on the user profiles for Crew Leaders in both Equipment and Mobile, as well as making all equipment able to be scheduled, and also adjusted the routes to allow for equipment scheduling - but none of these steps brought visibility to any of the equipment. 

Has anyone else experienced something similar that might be able to tell what I’ve missed?