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Unanswered questions

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CuttingEdgeMONew Member
 Aspire
Irrigation Pricing

We have a set price for irrigation start ups and winterizing based on number of zones.  Anyone else do this?  How do you make it work in Aspire? I would love to be able to use takeoffs for number of zones and it automatically populate the price….

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JRosadoInspiring
 Aspire
Work Ticket Data Different than Report?

I have two window currently open right now. A Work Ticket Filter with Completed Date = Last Week. On the other I have the Work Ticket Visit report with a filter of Complete Date = Last Week. Does anyone know why the numbers I’m getting are vastly difference?  Below is an example of just the work tickets being generated being completely different. Report is showing nearly 50% of the revenue too. Any idea why this is when the filters are literally the same??  

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ChapNew Member
 Aspire
Better CRM Integration

We are needing better CRM management than what Aspire provides. We need to have educational emails to go to clients while they are waiting for their appointment with our team member; appointment reminders; job reschedule notifications that actually work; automated estimate follow-ups; etc. MarketingPro does not use text and can not say if or when it is on any roadmap. We need more. Does anyone have any experience integrating something like Zoho or Hubspot? Trying to find another solution, and wondering about integrating options.

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StronghtxNew Participant
 Aspire
API Integration Support

Has anyone use a firm or person that was helpful in setting up basic API integrations at a reasonable price. We are trying to automate a few simple data transfers to minimize the amount of manual entry into other systems. 

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jlangevinNew Member
 Aspire
Inventory system

Does anyone utilize an inventory system outside of Aspire. Or does Aspire have a 3rd party partner they work with that has a more robust inventory system?

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alanovandoNew Participant
 Aspire
API URL AUTHOTIZATION

Hi there I am looking for the correct URL to generate a token I have tried using this URL https://guide.youraspire.com/apidocs/authorization-1 but it’s doesn’t work Could you help me with that? THANKS

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baraica
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JakeStNew Participant
 Aspire
Activities tab (Tasks Vs. Issues)

I'm looking to get some ideas on how others use the activities tab.  We generally use this when field staff submit possible opportunities and time corrections.  The issues section, more so, becomes a “To Do” list for us.  I'm wondering how we can be utilizing this tab in a better way,  and opening up other uses for it. Thanks for any input.

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Amy_Groves
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ASonesNew Participant
 Aspire
Vehicle Inspections

Hello,I am trying to set up inspections in Aspire Mobile for Crew Leaders. We have given the “Create Equipment Inspections” permission under User Roles. When I log in under my test crew leader all I can do is clock in under the route and request equipment repairs.However, when I log in Aspire Mobile as myself-System Admin and Crew Leader-I can see and perform a vehicle inspection.I have not been able to find Aspire Mobile inspection information in Knowledge base either.I would appreciate any help with this.Thank you,Angie

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proscapeadmin
proscapeadminNew Participant
 Aspire
Autopay on Contract

Is there a way to have clients sign up for autopay when they sign their initial proposal/contact? We want to have their signature or approval in some way for the autopay, of course, then would love to have that be automatically started. If we have to do it manually for now, I understand, but we want to encourage them to sign up for autopay AS SOON AS they sign their contract. Many of our clients are tired of monthly invoices and/or having to check the portal on their own since the Aspire emails tend to go to their junk/spam folders in their email.

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BlaineParticipating Frequently
 Aspire
Adding Pictures/Video to Work Tickets & Properties

Does anyone have any advice on the fastest way to get pictures or videos from your phone onto your computer and adding them to work tickets or properties?

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SoboYiW
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BlaineParticipating Frequently
 Aspire
Schedule Board Issues

I will have issues with the schedule board not allowing me to move tickets around or drag and drop from the work ticket tab in the top right corner. The only solution I have found so far is by restarting my computer. Has anyone found a faster solution to this?

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BlairElliottNew Member
 Aspire
Internal Overhead Reset

Hey I am relatively new here. I was out of the office last week and I forgot to reset my internal overhead for September. I’ve done it twice, and  mainly I forget where to find that at. If anyone has been late doing this and knows of anything else I need to do before my September EOM rolls around so I am not pulling my hair out, I would greatly appreciate any and all advice.  Thanks! 

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AprilMc
AprilMcNew Participant
 Aspire
SMS/ Email Customer Notifications

Is anyone using a 3rd party integration to send customer notifications? We want more customization for our customer notifications that can’t be done in Aspire, but customers are asking to recevie texts or emails. For example, some customers want notification for all services, some only want notifications on some services like irrigation or flowers, some want all services except mowing or weeding. In Aspire it’s all or nothing, so we can’t customize what service notifications are sent for one customer, without changing it for everyone. Is anyone having more success with this?  

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AprilMc
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lisagreenwellNew Participant
 Aspire
CRM Activity Tracking

We currently utilize activities as our CRM tracking tool, but we struggle to get CRMs to consistently log their activity (yes, this could be a people/training issue which we are simultaneously addressing). We want to get ahead of the game if there is a client that is slipping through and not getting the attention they deserve.Is their a way to run a report which would show all properties/opportunities in a book of business where a CRM should be having consistent activity and the last time that activity occurred (but based on a specific CRM activity category, not just an invoice sent or email reminder)? We want the list to show all of the properties even if the last activity is blank so we really can create awareness of clients that haven’t been touched at all or not within a specified timeframe (i.e., 14 days).We don’t necessarily want to create future tasks for a once-per-month CRM check-in for every single property because it seems it will just clog and make things look messy, plus t

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SoboYiW
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keithwParticipating Frequently
 Aspire
Opportunities/Estimate with Service Groups with Zero (dollar) Values

When completing an Estimate, is it possible to check for any Service Groups with zero values/dollars to prevent a Service from being included on the contract inadvertently ( i.e. by mistake )?

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amerrikh
amerrikhNew Participant
 Aspire
Receipt automation tool like Expensify or concur?

Curious if anyone in the community has had success using a spend management software (like Expensify, Concur, or Ramp) to help automate job costing in Aspire. Please let me know. Thanks!

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amerrikh
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ajennParticipating Frequently
 Aspire
Notifications

Should reschedule notifications show in the Notification Log?

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M.CoastalNew Member
 Aspire
Any Azuga experience/ reviews?!

I am thinking about switching to Azuga from Verizon Connect for dash cameras, GPS, and fleet maintenance. So far their customer service has been awful. I have tried for 2 months to get a demo so this makes me nervous. Has anyone had experience with them? Any good experiences or not so good experiences welcomed! Thanks in advance! 

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keithajohnston
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johnsonm387New Member
 Aspire
Has anyone started using Proposify?

If anyone has started to use Proposify, I would love to connect with you to learn about your experience.  Let me know.  Thank you!Matt JohnsonJohnson’s Landscaping Service, Inc.

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keithwParticipating Frequently
 Aspire
No Additional Charge | Best Practice

What’s the best practice/method for including contract items included at no additional charge?One client has a small area we agreed/contracted to weed at no additional cost to the customer.Create sales item “Included at no addional charge” maybe?  Thanks. 

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JosephMeinert
JosephMeinertNew Participant
 Aspire
Anyone successfully posting payments to Aspire via API?

I’m looking for someone who can set this up for me. Ideally, I’d get someone who could set this up via Zapier so that I can just run it on my account and keep it in-house. Anyone have luck connecting with an individual or firm doing this kind of work?

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