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Unanswered questions

9 Topics
SoboYiW
SoboYiWParticipating Frequently
asked in Aspire
Invoicing Automation

We are exploring options to automate our invoicing process and would greatly appreciate any suggestions on this topic.For example:Automatically resending invoices if they remain unpaid after a certain period.Currently, Aspire does not support this level of automation, and we are seeking assistance in finding a suitable solution.Are there any third-party tools you would recommend? Do you have any suggestions for individual solutions we could implement?Thank you for your help!   

90
SoboYiW
2 days ago
P
paigebrownNew Member
asked in Aspire
Sales tax error on customer invoices

Afternoon!We do progress billing in our landcsape construction and maintenance business. When we do this, tax is automatically added to each invoice based on an allocation of the full project. The issue with this is: not everything on an invoice is taxable! (Concrete, Plant Material, Etc). This causes our invoices to look wrong, and is going to create a problem.Any tips or workarounds?

131
SoboYiW
2 days ago
T
TmcmillerNew Participant
asked in Aspire
Fleet Repairs & Maintenance

Does any anyone use work tickets, schedule boards, inventory materials, and job costing for your fleet equipment repairs and/or maintenance? 

394
C
5 days ago
C
corykennedyeganNew Member
asked in Aspire
Mobile Clock Time Conflicts

There are two 2 “mobile clock time conflicts” that will not vanish, they remain on the Alert tab even though there doesn’t seem to be any problems with the clocked time anymore. 

391
baraica
Community Manager
11 days ago
L
lisagreenwellNew Member
asked in Aspire
Client Retention Rates

We are looking to utilize Aspire to calculate year-over-year client retention rates. Has anyone done this successfully within the system or are you exporting lists and manipulating in Excel? Aspire claims we can do this using the Contract Renewals Report, but was not able to give any indication of proper set-up or a pre-built list for us to use as a starting point. Any help is appreciated!

512
CapsaAnalytics
18 days ago
C
chays.greenviewInspiring
asked in Aspire
Calculating Discount Amount On Opportunity Proposal Layouts

So we offer a discount for prepaying the entire contract at the start, and I’d love to be able to hard code that into opportunities so that customers aren’t having to do that math themselves, but can just see it easily displayed right there for them. I’ve tried a couple routes to get this done and just haven’t been able to get it to populate. Has anyone done anything similar? Really just need to be able to get a percentage of total price, but putting in simple numbers doesn’t work how I would expect it to. Open to any suggestions here.Thanks!

190
C
24 days ago
M
madvocateNew Participant
asked in Aspire
How would you build a dashboard dial for Site Audit Score Average based by Crew?

Hello! Recently I was tasked with creating various dials for my companies supervisors. However, I haven’t gotten past the Site Audit Scores dial that they would to be done by crew. Does anyone have any idea how I can get both crew and SA Scores to be on the same lists. If so how would I do so? Thank You! 

351
C
24 days ago
J
JuicyJNew Member
asked in Aspire
Crew Mobile Documents Not Loading

Is anyone else having trouble pulling up documents in Crew Mobile? On both Android and iPhone are crews are unable to open the documents uploaded to the property. They are marked as ‘Expose to Crew’ and we didn’t have this issue last week. We can see all of the available documents, but tapping on them does not open them like it used to.

363
E
27 days ago
A
alekaNew Member
asked in Aspire
Production rates and markups

We are a new to Aspire company - We have always operated on industry standard prices per square foot to estimate - and are now having a hard time figuring out industry standard production rates (How many sq ft of sod an individual can lay in an hour, etc.) for the Aspire buildout - as well as markup % for our various divisions. Anyone willing to share theirs to give us a starting point? For reference - we are roughly a 5 mil company in the Southeast US. Thanks in advance! 

431
G
27 days ago

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