Aspire

Fixed price open billing invoices

We use fixed price open billing invoice for design build opportunities. But the invoicing visibility and details listed are poor, and is causing confusion for clients. Schedule of value currently can only mirror to service name and does not include items information.Would you please share your best practice to handle fixed price open billing invoices? Thank you!

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Nick.RNew Participant

How do you even get help on this site?

There’s no way to talk to a support rep, or any ways to open a ticket. Anyways, I work for an MSP and one of our clients use Aspire. Lately, they have been getting undeliverable emails, with no reason attached as to why they are undeliverable.

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LeahMNew Member

Rock the Vote: WAP-I-6120

Customer Portal 2.0 - Option to Suppress Service | Aspire Feedback (youraspire.com)Not all companies provide service line pricing in their contracts or proposals. Currently in the Customer Portal 2.0, the proposal preview visible to customers shows the service pricing. We would like to have the option to suppress this information from customer view. Thanks for your support!!

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jakecruzanParticipating Frequently

Hi everyone! We use mobile.youraspire.com a lot for onboarding and training but have started moving the crews to the new app. Does anyone have any idea if we can expect to be able to access Aspire Mobile from a desktop version? Thank you!

Aspire Mobile - Desktop?

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JasonNavon-RossenLandscapeNew Participant

How do you handle recurring service schedule for crew with multiple services?

How do you handle setting up a recurring service schedule for a crew that completes multiple services throughout the year? For example, our spray tech (agro/ipm). In general, we use the recurring schedule and it’s very easy for crews with one service throughout the year (e.g., mowing, garden care, etc.). However, it’s not clear how to execute this when we have one crew (e.g., spray tech) who completes multiple (e.g., one time or four rounds) and various services throughout the year (e.g., fertilizer, weed control, fungicide, lime, etc.). We can certainly establish our route of properties in an Excel spreadsheet and then use that as a guide to manually add the service rounds to the Scheduling Board as they come up throughout the year; however, I was hoping there was a way to automate this through Aspire (our Production CRM). Any insights you have are appreciated. I had a call this afternoon with AspireCare Education on the topic and there doesn’t seem to be a solution. If this still

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yargerkimNew Participant

Advanced Formulas in Aspire- What are yours?

During one of the equipment breakouts, one of the session leaders mentioned creating a formula(s) to use in the equipment module and I can’t recall what the formula was.Does anyone have any advanced formulas created for the equipment module that they would be willing to share?Also, any other additional formulas that may be helpful to others?

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baraicaCommunity Manager

Membership has its privileges

Aspire Together members are the first to find out about these upcoming Aspire product webinars. Secure your seat before they are announced via email 😉 Building a Better Experience: Customer Portal 2.0Friday September 13, 20241:00 PM EST / 12:00 PM CSTRegister Here Join Julia Cummings, Product Owner, and Travis Wills, Sr. Director of Customer Success, as they help you adopt Customer Portal 2.0 into your daily functions. Learn more about the differences between the legacy portal and the newly enhanced, more powerful 2.0 version. Topics will include: Customer Portal 2.0 Overview - why a new one? Legacy v. 2.0 comparison Portal 101 and Activation In-app demos Dashboard, Proposals, Invoices, Requests, Payments, Roadmap FAQs and Q&A throughout Building with Aspire: Construction and Commercial Clean-upFriday, September 20, 20241:00 PM EST / 12:00 PM CSTRegister HereJoin Whitney Griffin, Sr. Product Owner, and Travis Wills, Sr. Director of Customer Success, as they deliver education and

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SoboYiWParticipating Frequently

Aspire Design Concepts & prototypes

At Ignite, Aspire UX team presented exciting new look of Aspire. I scan the code to participate. But have not received the link. Would we get this to the Aspire UX team and add me to the prototypes? I would love to check out the module and provide my feedback.Thank you!

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SoboYiWParticipating Frequently

Work Ticket Canceled Reason

Would you please share your list of Work Ticket Canceled Reason? Thank you!

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JRosadoInspiring

How does everyone handle Aspire's lack of deleting options?

Hello,Was just curious how some of you here navigate around aspire lack of ability to delete things. I’m a fan of Active / Inactive but some things do not fall into those categories and it just creates such a mess. For example, in the Service Schedule of the service catalog, prior people before me who weren’t aware in how aspire works set up multiple schedules that are out dated. So now I’m stuck with 17 different schedules when I don’t need that many. Hoping someone has a nifty work around I can utilize!

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baraicaCommunity Manager

Rolling Out New Ignite ‘24 Badges

Did someone say new badges? Now that Ignite is over it’s time to unlock some new badges in Aspire Together. We are coming out with three new badges so you can deck out your community profile. How fun is that? Over the next couple of days you’ll see community members get the new badges. It’s time to shine on! 🌟 Badges Explained Attendee Badge Thank you for attending Ignite ‘24. We hope you had an amazing time at the conference learning and networking. Speaker Badge You spoke at Ignite ‘24. You are very knowledgeable about a subject- thanks for leading the charge! Customer Awards Badge You won an excellence award at Ignite '24! We appreciate our customers' partnerships and look forward to all of your future wins. That’s it for now but stay tuned for some new badges in the future. 😎

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baraicaCommunity Manager

Thank You for Attending Ignite ‘24 & Attendees - Let's see your pics! We had an incredible time meeting everyone at Ignite this year. If you stopped by the Aspire Together booth to meet us or let us know what you want to see on the community roadmap, thank you so much. If you attended our mini stage session, you definitely know we have exciting updates coming soon. 🤓 Pictures Post your Ignite pictures 📸 and tell us your favorite memory about attending Ignite ‘24. We want to see it all and hear all about it. From Ignite the Night 🌴 to Birds of a Feather Networking Lunch 🥗 to The Price is Right 💸 to all the sessions. Content Check out our Ignite ‘24 Customer Awards Winners here. Mark Tipton, CEO of Aspire, shared his vision for Aspire. You can catch up on the live blog here.

Ignite '24 Recap Blog

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baraicaCommunity Manager

Ignite ‘24 Customer Awards Finalists Revealed!

Take a special look at our finalists for Ignite ‘24 Customer Awards At Aspire, we’re proud of your outstanding achievements and that’s exactly why we are glad to introduce Customer Awards at Ignite ‘24. These awards not only celebrate your wins, but also our core values to Boldly Innovate, Drive Success, Put Others First, and Finish Strong. We called on you to highlight the professionals whose hard work we can admire, an accomplishment truly worth celebrating. Our judging panel reviewed all of your nominations and took a close look at the thoughtful responses in the application process. We’re proud to recognize our three finalists in each of these categories for the awards. Meet the Finalists for the 2024 Customer Awards Trailblazer Award - Boldly Innovate Rookie of the Year Award - Drive Success Impact Award - Put Others First Excellence Achieved Award - Finish Strong Founders Award For a thorough description of each award, click here. Thank you for all of your nominations.

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Amy_GrovesParticipating Frequently

Some of the Heartland Family @ Ignite 😊@ACato @BHampton @LeahM @DanStacey @Amy Parsons @SamanthaEveland @TimHollis @RyanCraig @angelaholley @Amy_Groves

Ignite

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mwheelerParticipating Frequently

SiteOne Purchase Unit Cost sync error?

Hi everyone,We’re encountering an issue with syncing the Purchase Unit Cost from SiteOne in the Item Catalogue. I’ve verified that each branch is correctly synced with SiteOne in admin settings, so that doesn’t seem to be the problem. The Price Lists for each branch are showing the correct cost, but the Purchase Unit Cost is still incorrect, which is causing our kits to be outdated.Here’s an example from our Item Catalogue where the prices don’t match.Could anyone help identify if we might have missed something in the setup? Any suggestions for resolving this would be greatly appreciated.Thanks in advance!

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baraicaCommunity Manager

Kat Cole - Keynote Speaker ⚡ AG1 CEO Kat Cole started our morning with an inspiring keynote about leading innovation and driving progress. Stay tuned to our live blog for more insights and highlights throughout the day.

It's Day 3 at Ignite '24

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baraicaCommunity Manager

And the Ignite '24 Customer Excellence Awards Winners Are...

The Ignite ‘24 Customer Excellence Awards is officially in the books! Before we reveal the winners, we want to give a huge thanks to everyone who helped make this possible. To the nominees, voters, and our judges – we appreciate you! You're the reason this awards season is so special. ⭐ And without further do, meet the winners for the 2024 Customer Awards 🏆 Trailblazer Award - Boldly Innovate Rookie of the Year Award - Drive Success Impact Award - Put Others First Excellence Achieved Award - Finish Strong Founders Award Congratulations to everyone. 🤗 We will celebrate with you at Ignite the Night! 🔥⭐

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baraicaCommunity Manager

Mark Tipton's Vision for Aspire

FIRST Full Day of Ignite Our CEO, Mark Tipton, is sharing his vision for the future. New changes are coming to Aspire, we’re excited and hope you are too. Not able to make it? Follow along on our live blog.

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nmendzerEmployee

Visit The Aspire Referrals Booth

Join us at the Aspire Referrals Booth for a chance to win Oakley sunglasses and cash prizes! We're on the lookout for landscaping and commercial cleaning businesses that want to elevate their growth with our top-tier solutions. If you refer a business and they sign up with Aspire, you could earn a cool $5,000! Start referring today, and we'll handle the rest. Don't miss out—swing by our booth and get in on the action!

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baraicaCommunity Manager

Welcome to Ignite '24: Leading the Charge ⚡

Ignite 2024 is Here Thank you everyone for joining us. We're thrilled to have you here, whether you're attending in person or virtually. Over the next few days, you’ll have the opportunity to learn, engage, and collaborate with fellow industry leaders, innovators, and peers. We will post all the highlights of the event in Aspire Together to make sure you are in the loop. This year’s theme, Leading the Charge, reflects our commitment to empower you with strategies and ideas that can make a real difference in your day-to-day work and long-term success. We’ve lined up an exciting agenda filled with expert speakers, break out sessions, and networking opportunities to help you take your skills and impact to the next level. 🙌 Whether it’s your first Ignite or your third, we hope you have a blast. Enjoy, network, and IGNITE!

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Amy_GrovesParticipating Frequently

Rock the vote: WAP-I-4026 (Budget vs Actuals - Adding the Budget to the P&L)

Please vote to add the budget to the P&L to see budget vs actuals should be easy since this there is already a KPI format of the data. This idea was created in Dec 2022 🕥 hopefully we can get more votes on this enhancement! ✅Please click the link below to vote! https://feedback.youraspire.com/ideas/WAP-I-4026

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jakecruzanParticipating Frequently

Customer Portal 2.0 - Invalid Sub Domain?

Tried to make the jump to the customer portal 2.0 but now the link is telling us “Subdomain does not exist” -- What can do we do to either go back to the original or fix this issue? Thank you!!

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baraicaCommunity Manager

Turn the Volume Up - Ignite '24 Spotify Playlist is on Demand 🎵

Are you listening to our Ignite ‘24 playlist? Available now on Spotify! Packed with some lit songs, there’s no better way to get pumped up for Ignite ‘24. Whether you're working, relaxing, or driving to dinner, this playlist has something for everyone. 😎 Press play and listen now! 🎧 Don’t forget to let us know your favorite song in the comments below. Shout out to DJ Michael for the playlist. 🔥

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baraicaCommunity Manager

Ignite ‘24 Tips ⚡ We are T -7 days from Ignite and the countdown is officially on. ⏳ Our favorite event of the year is right around the corner and we hope you’re just as excited as we are! We’d like to share some insight on how you can make the best of your time at Ignite. We hope these tips help you elevate your Ignite experience. ✨ Come PreparedLook at the map and get familiar with the layout. Ignite is at the Orlando World Center Marriott this year. Plan your schedule through the Attendee Hub and take note of all the sessions you want to attend on your way to Ignite if you haven’t done so yet. Check out these links to the agenda and our suggested customized learning paths. Allocate your time properly and plan to walk. Bring comfortable shoes. 👟 The walk from the hotel rooms to the conference center is about 10-15 minutes. Bring business cards and your preferred method of note taking. 💻Come Early Come to Ignite early or at least be on time. This will allow you to pick up you

Ignite '24 Tips

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Amy_GrovesParticipating Frequently

Rock the Vote: WAP-I-3988 (Upload Budgets)

This is a great enhancement idea! It is so time consuming to manually enter budgets, especially when you have multiple branches - let's upload the budgets instead and increase efficiencies! Clink on the link below and support the idea! We are better together! https://feedback.youraspire.com/ideas/WAP-I-3988

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