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Editing Invoice Email in Configuration

  • April 10, 2026
  • 3 replies
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I edited settings and the message body for invoice emailing in configuration but these changes are not being reflected when I am invoicing a batch through the invoicing module. I made sure to save my changes. Does this only change on new contracts after these changes were made?

Best answer by Jpolley

@jason.matthias 

Another location to set up is in each Branch (Region and District also have these options), look at those settings for Invoicing and see if this is what is overriding the configuration settings.  

Organization→ Branches-->Each Branch can have its own settings

Also look to see if an Email Content Template is overriding the Configuration layout. 

Application→ Lists→ Email Content Template

3 replies

Jpolley
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  • April 10, 2026

@jason.matthias 

Another location to set up is in each Branch (Region and District also have these options), look at those settings for Invoicing and see if this is what is overriding the configuration settings.  

Organization→ Branches-->Each Branch can have its own settings

Also look to see if an Email Content Template is overriding the Configuration layout. 

Application→ Lists→ Email Content Template


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  • Author
  • New Participant
  • April 10, 2026

I was able to make the changes in the branch


Jpolley
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  • April 10, 2026

@jason.matthias  🥳🎉