Skip to main content
Question

Clocking into the same quick ticket on two phones.

  • April 8, 2026
  • 2 replies
  • 15 views

Forum|alt.badge.img+2

We have 17 irrigation techs at our branch and there are multiple times when they work together on irrigation repairs early in the season.  This repair ticket is created by the lead tech on the job on his phone as an as needed ticket.  How does the support tech that has joined in to help clock into that same ticket?  Can he find it by ticket # on his device?  

2 replies

Kbaird
Forum|alt.badge.img+20
  • Brainy
  • April 8, 2026

Hey Jamie, I think the cleanest way to do this would be to have the technicians working together clocked in on the same phone. 
otherwise you could create a quick ticket & swap the time data over to the repair ticket. 


Forum|alt.badge.img+2
  • Author
  • New Participant
  • April 8, 2026

Thank You!!!