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Deleting Photos From Wrong Work Ticket

  • April 22, 2026
  • 2 replies
  • 22 views
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Sometimes my crew members add photos to the wrong work ticket. I’m able to add it later to the correct work ticket, but how do I delete/remove those photos from the wrong work ticket?

Best answer by christinam

​@corykennedyegan If you haven’t found the “Swap Ticket Data” button, I highly suggest it. No need to delete anything as the software will take the ticket data from one ticket and move it to the ticket you select. This is only an option for certain permissions, so if you don’t have that option that’s why. 

 

    2 replies

    baraica
    Community Manager
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    • baraicaCommunity Manager
    • Community Manager
    • April 22, 2026

    Hi ​@corykennedyegan- are you able to check under manage attachments? 

     

    Briz, Community Moderator
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    • christinam
    • New Participant
    • Answer
    • April 22, 2026

    ​@corykennedyegan If you haven’t found the “Swap Ticket Data” button, I highly suggest it. No need to delete anything as the software will take the ticket data from one ticket and move it to the ticket you select. This is only an option for certain permissions, so if you don’t have that option that’s why. 

     

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