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Deleting Photos From Wrong Work Ticket

  • Apr 22, 2026 10:01 AM UTC
  • 2 replies
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Sometimes my crew members add photos to the wrong work ticket. I’m able to add it later to the correct work ticket, but how do I delete/remove those photos from the wrong work ticket?

Best answer by christinam

​@corykennedyegan If you haven’t found the “Swap Ticket Data” button, I highly suggest it. No need to delete anything as the software will take the ticket data from one ticket and move it to the ticket you select. This is only an option for certain permissions, so if you don’t have that option that’s why. 

 

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2 replies

baraica
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  • Genius
  • Apr 22, 2026 3:11 PM UTC

Hi ​@corykennedyegan- are you able to check under manage attachments? 

 


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  • Apr 22, 2026 6:56 PM UTC

​@corykennedyegan If you haven’t found the “Swap Ticket Data” button, I highly suggest it. No need to delete anything as the software will take the ticket data from one ticket and move it to the ticket you select. This is only an option for certain permissions, so if you don’t have that option that’s why.