Aspire Products

Is anyone else’s aspire tabs continue to log a ton of memory? This seems to happen consistently after trying to do time entry for multiple routes. Anyone else experiencing this?   

Has anyone gotten a response on an expected date for the pins on the route scheduling board to be working? We have reached out to multiple different people and the only response we have gotten is that it is known. It has been down for over a week now and Aspire refuses to give any update.

Hello all,One of the only things we’re struggling with in our goal of becoming fully paperless this year is our chemical/pesticide leave-behinds. In our state, we need to provide a report within 24 hours (don’t quote me on that, I just know it is pretty dang close to ASAP) to the client with various information including name of applicator, date, certification number, chemical(s) used, MSDS number, concentration, time of application, et al. In the past, we had a small pad with carbon copies which we would leave the carbon behind after the crew or applicator was done performing the work. We would like to move away from paper as much as possible, and we have also noticed that clients either don’t want or don’t care about the carbon that we leave behind. If anybody is in a similar boat as us, what kind of solutions have you tried within Aspire to solve this? The chemical usage report is nice but it is not an automated process and requires steps after printing the pdfs to get them to the c

Does any anyone use work tickets, schedule boards, inventory materials, and job costing for your fleet equipment repairs and/or maintenance? 

I’ve long lamented that we can’t import groups of service with their kits into opportunities. We’ve begun to use PI to work around this. We have the catalog groups set up with the kits in them in PI. Once we launch “Estimate in PropertyIntel” we can use the “+” to add a group and choose one that we’ve already made. This has been big for our pool construction teams. 

Hey everyone!!We are curious if anyone has integrated the payroll system PayChex with Aspire or if this is something we will need to add a middleware to be able to link these two together? Appreciate any feedback :)!Thank you!

Has anyone figured out a way for service dates to populate on an Invoice? Our clients are currently getting an Invoice with one line item with the monthly price, but they are sometimes wondering what was done that month. I know that they can go into the Portal and see it, just wondering if there’s a way to show it on an Invoice.

Hey folks, I am looking to update our Site One Item catalog to the correct allocations using the Aspire API. For example we have a bunch of 50lb bags in as: Purchase Quantity: EAAllocation: EAAllocation Ratio: 1 EA= 1 EA Rather than:Purchase Quantity: BagAllocation: LBAllocation Ratio: 1 Bag = 50 LB. If I update to the correct allocations is there anything I should keep an eye out for with everything being tied back to the Site One import.

The route scheduling tool appears to have broken with the latest release. I’m unable to see all of the pins when the work tickets are bulk selected. Anyone else?

Is anyone using Protiv? How is it going? Would love to hear about it.

Hey Fam!I created a new route in Aspire. I see 4 options at the bottom of my screen Crew-Property-services-scheduling. It gives me the option to add a list of properties to this route specifically. I'm not sure what this function actually does?

Hello, all! Humbly asking that you vote on the following. Many, many, many companies use Branches for their different brands and clients don’t know who the parent company is when they get an SMS or email notification from the system. In my case, the SMS opt in text says, “Meinert Enterprises would like to send...” and the email notification comes from “Meinert Enterprises”. That’s just the parent company/legal name; my clients don’t know it. Huge problem for my consulting clients as well with many companies/brands. We NEED to be able to customize this. Please vote! https://feedback.youraspire.com/ideas/WAP-I-4843

We utilize Aspire to manage invoicing for two similar companies. One company has fewer clients but still sends invoices through Aspire. I've configured each company under 'Organization' with their specific logo, email, and invoicing structure. In 'Configuration' > 'Invoicing', I've set 'Email invoice from' to the main account.Issue:While the invoices display the correct logo at the top, the watermark and footer still show the main company's logo and info.Steps Taken:Set up each company in 'Organization' with unique branding details.Configured 'Email invoice from' to the main account in 'Configuration' > 'Invoicing'.Request:How can I ensure that the watermark and footer on invoices reflect the correct company's logo? Any guidance or solutions would be greatly appreciated.Thank you in advance for your assistance.

In order to make a note public, can you do it from Aspire mobile too on or just on desktop?

I’m trying to get BurdenedCost from the WorkTicketTimes API endpoint to tie out to the ticket level P&L view in the app. On about 0.1% of tickets, I’m seeing a difference where there are extra entries in the API data that don’t exist on the ticket (at least anymore). Some of these have an ApprovedDateTime, some do not. I’m wondering if anyone knows if a field or fields exist on the API side to filter out these records that look like they should be excluded. I’d like to get the cost here to tie out within a rounding error, if possible.I’m also seeing something similar in ItemAllocations where the cost for materials ties out closely to the tickets Materials Cost Act, but not exactly.Anyone have any ideas here?

I am curious, how is everyone estimating travel time. I have some ideas I want to share with the community but first I wanted everyone’s opinion. How do you estimate travel time? Do you let the crew see the hours or do you remove them from the visits? How? When doing ticket review, How do you compare estimated vs actual hours? What columns to you use?

I was thinking yesterday wouldn’t it be nice if we could have our clients access their portal quick and easily through a QR code. I was thinking well that would be simple just print a QR code on everyone’s invoices then they would be linked directly to their portal. But then thinking about it I would need a lot of different QR codes for each client. My next thought was how about we just create like a base page for all clients to create an account. Then all I would need is one standard QR code. I think it would be like a website create an account with an email address all ready linked to a Property then they could access their portal. If they create an account with an email not linked to a property maybe you would just have it send them to your company’s website when they tried to log in. It would be an, IF THEN command for the computer. If we can do this please let me know.