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What are the best practices for Discounts. I am aware of the Aspire Care topic with the three options, but none of those have an elegant solution for displaying a Discount on the Invoice. Option 3 allows you to show the Discount as an item on the Opportunity, but it does not show up on the Invoice. In order for it to show up as a negative number on the Invoice you would have to be able to allocate a negative value on the Work Ticket. We can do Credit Memos, but that doesn’t get calculated in the Property Gross Margin%. 

Does anyone have a solution for this?

You could do a change order with the negative amount and that should show up on invoicing.

That will still not allow you to show it up on the Invoice from what I can tell. Maybe I’m missing something. Can you expound a little bit more ​@MeganT?

 

​@mcollyar what is the invoice type that you would like to display the discount, please?

 

 

​@SoboYiW The specific example was a Fixed Price Upon Completion. But, I could see someone wanting to do it on the other Invoice Types as well. Is there a difference in how they show up on the Invoice?

I believe you would need to be using the open billing invoice type to have the discount service show up on the invoice.  With that billing type you can have each service show up, which would allow a discount service to show up on the invoice.

My thought is the same as ​@MeganT.

 

To be able to print the discount line on invoice, fixed price open billing will provide a way to make it.

Then you will have the capability to edit the master schedule of value to add an discount line.

Hope this helps.

https://care.youraspire.com/en/articles/4764066-specifying-exact-dollar-amount-to-invoice-on-fixed-price-open-billing-invoices

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