Until there is some kind of chat or notification feature I don’t see an elegant way to do this without checking every ticket for a special note in the morning. Not an Aspire process, but how we do it is a holdover of our pre-Aspire days: We have a sort of at-a-glance digest that we send out to everyone every evening with the next day’s schedule that has info like “check notes before you leave the shop”, “call sales before you leave” or “read email from <Sales Rep>” next to routes that need that info communicated to them, alongside other info such as daily load lists, expected vendor or internal jobsite deliveries, support or mechanic visits, et al. We keep it brief enough that it prints to 2 or 3 11x17 pieces of paper depending on how many of our service lines are going during the season but very readable as a pdf. I know some of this could be replaced by the daily plan but we wanted something that everyone could see easily, production, sales, or admin/support staff.

Interested to hear how others do it.

At Milosi we would add ** before the property name to signify a call ahead. One asterisk was for irrigation/pool/PHC call aheads. 
 

we also set up the SMS service notification which helped reduce management/crew tasks. 

You could create an issue and assign it to the crew leader than states they have some special change for the day or need to call ahead for certain properties. They can leave a comment that it’s been completed and mark it as complete.