Aspire

It's Day 3 at Ignite '24

Kat Cole - Keynote Speaker ⚡ AG1 CEO Kat Cole started our morning with an inspiring keynote about leading innovation and driving progress. Stay tuned to our live blog for more insights and highlights throughout the day.

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baraicaCommunity Manager

And the Ignite '24 Customer Excellence Awards Winners Are...

Ignite ‘24 Customer Excellence Awards is officially in the books! Before we reveal the winners, we want to give a huge thanks to everyone who helped make this possible. To the nominees, voters, and our judges – we appreciate you! You're the reason this awards season is so special. ⭐ And without further do, meet the winners for the 2024 Customer Awards 🏆 Trailblazer Award - Boldly Innovate

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baraicaCommunity Manager

Mark Tipton's Vision for Aspire

FIRST Full Day of Ignite Our CEO, Mark Tipton, is sharing his vision for the future. New changes are coming to Aspire, we’re excited and hope you are too. Not able to make it? Follow along on our live blog.

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nmendzerEmployee

Visit The Aspire Referrals Booth

Join us at the Aspire Referrals Booth for a chance to win Oakley sunglasses and cash prizes! We're on the lookout for landscaping and commercial cleaning businesses that want to elevate their growth with our top-tier solutions. If you refer a business and they sign up with Aspire, you could earn a cool $5,000! Start referring today, and we'll handle the rest. Don't miss out—swing by our booth and get in on the action!

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baraicaCommunity Manager

Welcome to Ignite '24: Leading the Charge ⚡

Ignite 2024 is Here Thank you everyone for joining us. We're thrilled to have you here, whether you're attending in person or virtually. Over the next few days, you’ll have the opportunity to learn, engage, and collaborate with fellow industry leaders, innovators, and peers. We will post all the highlights of the event in Aspire Together to make sure you are in the loop. This year’s theme, Leading the Charge, reflects our commitment to empower you with strategies and ideas that can make a real difference in your day-to-day work and long-term success. We’ve lined up an exciting agenda filled with expert speakers, break out session

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jakecruzanParticipating Frequently

Customer Portal 2.0 - Invalid Sub Domain?

Tried to make the jump to the customer portal 2.0 but now the link is telling us “Subdomain does not exist” -- What can do we do to either go back to the original or fix this issue? Thank you!!

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baraicaCommunity Manager

Turn the Volume Up - Ignite '24 Spotify Playlist is on Demand 🎵

Are you listening to our Ignite ‘24 playlist? Available now on Spotify! Packed with some lit songs, there’s no better way to get pumped up for Ignite ‘24. Whether you're working, relaxing, or driving to dinner, this playlist has something for everyone. 😎 Press play and listen now! 🎧 Don’t forget to let us know your favorite song in the comments below. Shout out to DJ Michael for the playlist. 🔥

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baraicaCommunity Manager

Ignite '24 Tips

Ignite ‘24 Tips ⚡ We are T -7 days from Ignite and the countdown is officially on. ⏳ Our favorite event of the year is right around the corner and we hope you’re just as excited as we are! We’d like to share some insight on how you can make the best of your time at Ignite. We hope these tips help you elevate your Ignite experience. ✨ Come Prepared Look at the map and get familiar with the layout. Ignite is at the Orlando World Center Marriott this year. Plan your schedule through the

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Amy_GrovesParticipating Frequently

Rock the Vote: WAP-I-3988 (Upload Budgets)

This is a great enhancement idea! It is so time consuming to manually enter budgets, especially when you have multiple branches - let's upload the budgets instead and increase efficiencies! Clink on the link below and support the idea! We are better together! https://feedback.youraspire.com/ideas/WAP-I-3988

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kcoalsonNew Participant

Purchasing Wins and Losses

Hey everyone! I am seeking input on the most beneficial reports that your firms run to evaluate purchasing. We would like to be able to see on the Work Ticket level estimated materials vs. actual materials and where we’re over and under budget. I’ve seen that Reports has a decent amount of reporting options, but I wanted to see what user-friendly reports others are using before I jump into the land of pivot tables and get lost!Additionally, for those who do NOT have their catalog synced up with a vendor’s catalog, what is your strategy for updating your catalog prices to be the most up-to-date if you use multiple vendors for rock/stone, plants, hard materials, etc.?

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baraicaCommunity Manager

Introducing Our New Referral Program 🌟

Have you ever wanted to refer a colleague to Aspire? Now you can! We are beyond excited to announce the launch of our brand-new referral program! This is your chance to share the benefits of Aspire and refer, all while earning some rewards. 💰 Head over to our Referral Program page to see the details. We’ll also have a booth at Ignite so you can drop by to learn more, or ask any questions you have.

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Mike_SParticipating Frequently

Webinar Alert 📢 - Customer Service and Retention

Join us on 8/20 at 11 AM PST Want to get all the best tips and tricks on how to improve your customer service and retention? This is the right webinar for you. Mark your calendar and get ready to gain valuable insights from the best in the business! Secure your spot by clicking the link and register today. We promise it will be worth your time! 📅

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baraicaCommunity Manager

Announcing our Community Challenge Winners 🎉

Please join me in congratulating our Journey to Ignite winners You’ve all done an amazing job of continuing to make Aspire Together an inspiring and welcoming community. We can’t thank you enough. We want to continue to grow the community and make it a resourceful space for each and every one of you.Don’t let the end of the challenge mean the end of your engagement. Ask questions. Answer questions. Share your knowledge. And who knows, we may have more surprises for you in the coming months. 🙌 Without further do, here are our top three winners:

ladamsNew Member

With the American Elm release out, we are motivated to use the retainage feature in Aspire. Any feedback on using that feature for the first time? Pros/Cons, tips and tricks? Anything for our implementation would be super helpful.

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Amy_GrovesParticipating Frequently

Rock The Vote: WAP-I-5969 T&M - Add Kit / Item Price Override to Hierarchy below Estimate

Click on the link below so we can get this started: https://feedback.youraspire.com/ideas/WAP-I-5969 Love the new ability to override kit and item pricing, but it doesn't make sense that these items must be included in the estimate in order to charge the customer these prices on the invoice. I would like to propose an enhancement change to have the hierarchy refer to the item price before it goes to the T&M Pricing Table and Category Markup Override, on the template, to charge the correct overridden item price. We perform a lot of irrigation and snow work with differing retail prices (not straight mark-up %) and this would help simplify and consistently bill Irrigation and Snow for T&M.

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StronghtxNew Participant

Equipment Module Best Practices

How are you using the equipment module? Are you tracking more than vehicles and mowers? We are thinking about adding other equipment… blowers, edgers etc.

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KbairdGenius

Chemical Usage Report

Our state has some very specific requirements for our chemical logging that the chemical usage report doesnt capture. Does anyone else have this same problem? Any work arounds?

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bsheddNew Participant

Dig Safe Process in Aspire

Looking for ways people track dig safe within Aspire that is easy to manage and visible to users not only from the field but from the office.

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Tim_NoltNew Participant

Inspire - 3CX Integration

Does Aspire have provisions to pull up a contact via a phone number via a softphone and journal the call with conversation notes? Our 3CX phone system has the capability to launch a url with the callers phone number as well as a API if Aspire supports it. https://www.3cx.com/docs/crm-integration-guides/

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WendySchusterNew Member

Certified Payroll

Hi!We are hoping that there is a better answer for generating certified payroll. We utilize QuickBooks for accounting, and have been told that we must manually enter our hours into QB in order to generate the certified payroll. Obviously this is a significant time issue, since we are required to provide this frequently and it requires us to delete the hours sent over by Aspire and then re-enter them in the correct category. How is everyone else doing this?

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baraicaCommunity Manager

Ignite '24 Learning Paths

Take a sneak peek at the learning paths! 👀 Have you heard? We’ve rolled out some learning paths for Ignite ‘24. Our team has been brainstorming some learning paths for landscape and commercial clean so you don’t have to. Come check out the learning paths through the link and prepare for Ignite with some insights. We are three weeks out- the countdown is on! ⏳ Please note that the learning paths are recommendations and suggestions only.

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jakecruzanParticipating Frequently

Customer Decides To Prepay Halfway Through The Season - Best Practice?

Hello! I’m wondering what is the best way to handle a customer who was being billed per service for the first part of the season and then they’d like to pay ahead for remaining services. Adding a change order to the individual services doesn’t allow them to be Fixed Payment rather than Per Service. Adding a credit to that property or opportunity doesn’t automatically apply it to the next generated invoice either so billing staff won’t know that the future invoice doesn’t need to be sent because it doesn’t tell us anywhere during invoicing that an opportunity has a credit balance within Invoicing Assistant. Is there any way to create a future invoice for a service that hasn’t been completed? What would you do in this situation? Thank you for any tips or tricks!

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baraicaCommunity Manager

Ignite '24 Attendee Hub Video & Tutorial

Navigate the new site You may have seen a preview of the attendee hub for Ignite ‘24 in last week’s webinar on Leading the Charge: Plan Your Ignite Experience. But we'd like to dive deeper into how to use the site. Michael Sciano does a great job of explaining the attendee hub in further detail. Watch his latest video here. 🎥 Or not registered to go to Ignite ‘24 yet? We have something for you too! You can click to watch here. 😊 And remem

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baraicaCommunity Manager

Journey to Ignite '24 - Leaderboard Update

And it’s time for a leaderboard update We made it to Friday everyone! We are officially down to just one week left of the community challenge. And before we leave for the weekend, here is a leaderboard update with our top 5 most engaged members in Aspire Together as of today. As a friendly reminder, the challenge is open to those who have not registered to attend Ignite ’24 yet. We’ll have more opportunities for everyone else in the future as well so no need to worry. 😌

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baraicaCommunity Manager

Ignite '24 Preview Webinar and Customer Awards

Keeping the momentum on Ignite 2024 🔥 Yes you read that correctly- we’re proud to announce our inaugural customer awards ceremony will take place at Ignite ‘24. And register for our upcoming webinar Leading the Charge: Plan your Ignite Experience. Join Jon Gohl, Michael Sciano, Travis Wills, and Ray Honey as they preview Ignite 2024. Whether you’ve been to every Ignite or are just hearing about it for the first time, our team will walk you through what you can expect to experience in Orlando this August.

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