Aspire

Time Entry Reviews

We meet weekly and go over all completed work tickets from the previous week. What we have noticed is that some tickets still show crew leaders that no longer work for us. This is on reoccurring services. How could we fix this?

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Emily MParticipating Frequently

Unable to Win CO

When I tried to win a change order, this error popped up: “A completed work ticket cannot be modified by a revision.” We have already completed this work and are winning it so we can bill the client, but I made no revisions to the tickets, and the schedule of values was unchanged.Have any of you seen or solved this problem before? Thank you for your help!

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baraicaCommunity Manager

Ignite Webinar Recap Available Now

Missed the Ignite Webinar? No Problem You can now watch the recording of What’s the Big Deal About Ignite? at your convenience. In this webinar, we cover everything you need to know about Ignite '25 in Anaheim. Learn the details on all the keynote speakers, key breakout sessions, networking opportunities, and other fun activities. We also show you how to use the Attendee Hub to create your own personalized agenda and learning path. 📎 Link to the webinar recording can be found

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John ConnellParticipating Frequently

Proposal Description - Copy/Paste issues

Does anyone have a solution to the formatting issues that we’re experiencing with copy/paste of default language into Opportunity Proposal Descriptions? We have tried to copy from Google Docs and Microsoft, but both have formatting that doesn’t seem to render well (or consistently) in Aspire.

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angeltopflightNew Participant

Payment method blocked by error box

A client of ours is trying to add their payment information to pay for an invoice, but as soon as they go to type in the information they get the following error: a gray box that says boltgw.cardconnect.com took too long to respond. They have tried using two different browsers and refreshing the page but continue getting the same error. Do you know what could be causing this? Thank you!

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baraicaCommunity Manager

Save the date for August 28th 🎬

Embracing Change in Your Landscaping Business Do you feel like the landscape world is constantly shifting under your feet? That’s because it is, which is why embracing change isn't just a good idea anymore—it's essential for keeping your business growing and profitable. Learn how to set clear internal expectations, ensure key stakeholders are invested in the process, and successfully manage change to achieve stronger business outcomes. Discover how to cultivate the right internal mindset to ensure your company's approach to change directly contributes to a stronger bottom line.📎

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clempireNew Member

Approve Optional Services for a Separate Job

How do we approve an Optional Service from an Opportunity into a separate job or series of work tickets? This would be a separate add on service with a different scope of work and frequency of work.How do we approve the optional service after we’ve already done the original work was done, invoiced, and the customer now decides later to do the add-on work?

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SamaraGreenParticipating Frequently

Issues should be able convert to work ticket

There should be a function that turns issues directly into work tickets and keeps the paper trail including attachments - and it should be able to be done in the ap.

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baraicaCommunity Manager

Ignite '25 Webinar is this Wednesday

There's less than 60 days until Ignite ‘25 Find out why Ignite ‘25 will be one of the most talked about events of the year during our upcoming webinar, What's the Big Deal About Ignite? Wednesday, August 13 at 11 AM CT. This is your chance to: Learn what’s new Get a sneak peek at some of the can’t-miss sessions Walk through the key moments shaping the agenda, Participate in a live Q&A.

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JimMellParticipating Frequently

Simplifying Snow Contracrs

What are some ideas for ways to simplify the structuring of our snow contracts? We currently do a majority T&M contracts with a few seasonal. For those that enjoy snow (we currently don’t) how do you structure your contracts to simplify and stream line invoices and work ticket management?

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baraicaCommunity Manager

New Toolbox for the Trades is Out Ep 236

Digital Dirt: Cultivating Smarter Operations in Landscaping We are kicking off the weekend with a new Toolbox for the Trades episode. Mike Lowrance from LMC Landscape Partners discuss how technology can drive strategy and improve processes. Lowrance shares some great advice that’s applicable to all of us including: 💻 Meeting people where they are. He emphasizes that training should account for varying levels of tech expertise. 📈 The importance of accurate data. He reminds us that honest input is essential to understanding what we're doing well and where we can improve.

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SoboYiWBrainy

How do you like the new look of the Issue page?

We are receiving both like and dislike with the “new comment” button on issue page. How do you like this interface on issue page?

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ajennParticipating Frequently

Overtime

How is everyone calculating overtime? Open to suggestions!

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sflanneryNew Participant

Earned Revenue tracking

Has anyone created a list (in work tickets or opportunities) that tracks earned revenue by calendar date? It looks like there is no date filter to limit earned income time frame.I’d like to create a dial from the list for each of our department heads, so they can track and modify their projections each month.

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baraicaCommunity Manager

Prepare for Snow Season with Aspire ❄️

Prepare for Snow Season with Aspire If you're an experienced Aspire snow user looking to optimize your workflow, boost efficiency, and unlock more of the platform's capabilities, our Level Up Your Aspire Snow Game webinar series is for you. Each Wednesday from July to October, we'll explore a new snow topic in depth, followed by a live Q&A where you can get expert guidance on the session and all your other snow questions.

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baraicaCommunity Manager

Accounting Workshop for SAAS Earned Revenue

Master EOM and Close with Confidence Registration for our accounting workshop in August is now live. Over two hands-on days, you’ll work alongside Aspire experts and fellow users to tackle real-world accounting challenges. 💻 SAAS Earned Revenue

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JimMellParticipating Frequently

Contract cancel doesn't cancel open work tickets

Yesterday we canceled a contract where all work tickets were in an open status. It showed canceled in the opp status box but all the work tickets remained open and ready to schedule. Why would the system not cancel all of the work tickets?

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Seth RooseveltNew Participant

Multi Year Contracts

Hi,A lot of our existing maintenance and snow accounts have multiyear contracts. Is anyone familiar with how to set up a 2- or 3-year contract on one contract? As well as adding percentage increase each year or every other during those years on the same contract?I was told I have to do individual contracts for each year, which doesn't seem efficient!

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GLOBALGREENZNew Member

hello all

Hello AllMy name is Kristin I am with Global Greenz based in east coast Florida . We recently onboarded aspire . It has been stressful and overwhelming. I am hoping to gain support as to not lose motivation with the process we are finding it not to be very customizable

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baraicaCommunity Manager

Ignite '25 Community Challenge - July Winner 🎉

To conclude the contest.. We're excited to congratulate Jake (@JakeST) on being recognized as Aspire Together's most active community member for July. We love seeing new faces in Aspire Together and we’re thankful for your sustained engagement and desire to learn in the community. We really hope you continue to enjoy being a part of our community. A massive shout out to everyone who participated in the Ignite ‘25 Challenge. Let us know if you’d like to see it again next year. Congratulations,

cmiguelInspiring

Where can I find preferred vendor info in Aspire?

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ajennParticipating Frequently

Visit Notes

What is the best way to view all visit notes in a list?

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baraicaCommunity Manager

Ignite '25 Webinar - 8/13

What You'll Gain, Who You'll Meet at Ignite This year’s Ignite is going to be one of the most talked about events of the year. You can hear why at our highly anticipated webinar, What’s the Big Deal About Ignite? on Wednesday, August 13, at 11 AM CT. Join us and get an exclusive sneak peek at what’s new for Ignite ‘25, including can’t-miss sessions, key agenda highlights, and a live Q&A to help you plan your experience. The best part? One lucky attendee will win a FREE*, all-access pass to Ignite ‘25.

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JakeStNew Participant

Work Ticket Documents

Pertaining to Documents that are attached to work tickets. We use the documents tab for site maps. There are some documents that are suppose to be deleted in our software but they still show up in the crew mobile app. Any suggestions on how to permanently remove documents and not have them still show up on the crew mobile app?

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baraicaCommunity Manager

Aspire Academy Improves Health Scorecards

Top 5 Reasons to Join Aspire Academy Companies who invest time in Aspire Academy tend to have a higher customer health scorecard. That means they get more value, achieve better results, and stay ahead in the industry. 💡 Promote self-paced and on-demand learning within your organization Reduce training time with new hires- they can get up to speed quicker Academy supports engaged learning experiences such as quizzes and interactive modules Interactive content improves long-term knowledge retention Helps identify areas

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