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Work Ticket Service Look Up Field

  • June 5, 2026
  • 2 replies
  • 34 views
T
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  • Tim
  • Participating Frequently

Hello all - Has anyone noticed recently that the ‘Service Look Up’ column on the work ticket list is now returning the customized Display Name from the Opportunity instead of the actual name of the service code?  And the actual service code name doesn’t seem to be an available column anymore?    

      2 replies

      BHarwood
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      • BHarwood
      • Participating Frequently
      • June 8, 2026

      That’s odd. I am not seeing that in the Aspires I am looking in. (I looked in 3 different Aspire systems from different companies that we work with.)

        T
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        • Tim
        • Author
        • Participating Frequently
        • June 10, 2026

        Thanks for checking ​@BHarwood.  I should have been clearer that this is only happening on the work ticket list on the Schedule Screen (the main work ticket list is behaving as expected).  I have submitted a ticket and Aspire is working on it now so all good!! Thanks again.    

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