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Work ticket notifications

  • June 6, 2025
  • 2 replies
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For work ticket complete notifications, if you have it set to notify when completed in mobile, will it also trigger a notification if a ticket is completed on the desktop site? 

Best answer by baraica

Hi ​@cmiguel there should be only be one completion notification. The notification you described will only be sent when the ticket is marked complete directly within Crew Mobile. A subsequent status change to "complete" won't trigger it again.

    2 replies

    baraica
    Community Manager
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    • baraicaCommunity Manager
    • Community Manager
    • Answer
    • June 6, 2025

    Hi ​@cmiguel there should be only be one completion notification. The notification you described will only be sent when the ticket is marked complete directly within Crew Mobile. A subsequent status change to "complete" won't trigger it again.

    Briz, Community Moderator
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      • cmiguel
      • Author
      • Inspiring
      • June 6, 2025

      Thank you. 

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