Wondered if anyone else has frustrations with the fact that visit notes created by crew members in Aspire Mobile are only visible to the office. Meaning if a ticket is scheduled for more than one day, the crew leader is unable to go back and look at his notes from the previous day on his Aspire Mobile device. I’ve tried to find an answer for this in the Knowledge Base, I’ve put in a ticket on the Help Hub and the only thing I can see is an idea that was put forth for this in the Voting Portal but it isn’t a thing that is considered for implementation yet. Odd to me that we aren’t allowing our crew leaders to access this. Tedious work to have to copy and paste the notes into the operation notes for the crew in order for them to see them from day to day.
Visit note visibility in Aspire Mobile
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