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Has anyone gotten a response on an expected date for the pins on the route scheduling board to be working? We have reached out to multiple different people and the only response we have gotten is that it is known. It has been down for over a week now and Aspire refuses to give any update.

I’ve taken the lead on this 😂 Here is what I received last week regarding this. I’ve followed up today as well so please see the response below. 
 

 


Hey ​@JRosado - thank for posting! 
 

I did check in again with the support team as of an hour ago, it’s still a work in progress. It is marked as a high priority ticket. 


I’ve taken the lead on this 😂 Here is what I received last week regarding this. I’ve followed up today as well so please see the response below. 
 

 

Thank you! I am trying to schedule our irrigation department and fertilizer department and am at almost a stand still! I am assuming that you must have gotten pretty upset with them to get a response more than “we are aware.” lol


I’ve taken the lead on this 😂 Here is what I received last week regarding this. I’ve followed up today as well so please see the response below. 
 

 

Thank you! I am trying to schedule our irrigation department and fertilizer department and am at almost a stand still! I am assuming that you must have gotten pretty upset with them to get a response more than “we are aware.” lol

Basically what you just said.  I asked them how they would like me to explain to my boss why I can’t schedule something.  I also got pretty upset with the “you’ll need to manually schedule the stops for now”.  😂😂


Yeah the rpute scheduling tool is *especially* important for the non-recurring services like fertilization or irrigation… and we are at the start of a season. I tried the “schedule an event” tool, but theres no way to filter by ticket status! I definitely wasted 3 hours this morning manually scheduling tickets that I could have done in 15 minutes. /rant



@Kbaird, ​@Blaine Lets rejoice! We can get back to work LOL. 


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