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Question

Printing Customer Payment Receipt

  • Feb 20, 2026 3:22 PM UTC
  • 4 replies
  • 103 views

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How do you print a receipt after a customer has made a payment? We’ve tried the knowledge base, which tells us to click on the payment, go to the three dots, and select print, but there is no print. We have Refund, Void, or Delete. Surely there is a way??

4 replies

baraica
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  • Genius
  • Feb 20, 2026 4:29 PM UTC

Hello ​@LTarr, I confirmed with our team that you cannot print payments. I’m also not seeing it in this article. 

 


baraica
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  • Genius
  • Feb 20, 2026 4:35 PM UTC

If you go into the electronic payment log and select a payment from there, then scroll down to Transaction History, you can email an electronic payment receipt. 

 


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  • Author
  • Participating Frequently
  • Feb 20, 2026 4:48 PM UTC

If you go into the electronic payment log and select a payment from there, then scroll down to Transaction History, you can email an electronic payment receipt. 

 

Unfortunately, the customer only wants it printed and mailed to him. We have several that way. 


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  • Inspiring
  • Mar 2, 2026 6:55 PM UTC

It is silly that Aspire cannot print a receipt for payment.  We have found the easiest and mostly accepted solution is to print a copy of the paid invoice.