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"Opportunity updating" error messages when clients try to e-sign- Just us?

  • Jul 6, 2026 5:30 PM UTC
  • 5 replies
  • 58 views

swirtholg
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Clients are sending us this screen shot saying they are unable to e-sign proposals. I have an aspire care ticket in, but we are continually getting this feedback 

from clients. Has anyone else experienced this? 

Best answer by Kbaird

Heyo,

I have had this problem when an opportunity has been reset to bidding and then re-completed. 

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5 replies

baraica
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  • Genius
  • Jul 6, 2026 5:57 PM UTC

Hi ​@swirtholg- can you confirm they are not not pending approval or still bidding? 


swirtholg
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  • Author
  • Inspiring
  • Jul 6, 2026 6:09 PM UTC

Confirmed! There was also a question about start and end dates on the opportunities maybe causing this problem but we have consistently ruled these issues out. They all show “delivered” 


Kbaird
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  • Genius
  • Answer
  • Jul 6, 2026 7:15 PM UTC

Heyo,

I have had this problem when an opportunity has been reset to bidding and then re-completed. 


swirtholg
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  • Author
  • Inspiring
  • Jul 7, 2026 3:53 PM UTC

Thanks for your time ​@Kbaird ! 


swirtholg
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  • Author
  • Inspiring
  • Jul 8, 2026 5:22 PM UTC

Aspirecare has gotten back to me and said the issue isn’t unique to use and has been sent over to the development team.