Skip to main content
Solved

"Opportunity updating" error messages when clients try to e-sign- Just us?

  • July 6, 2026
  • 5 replies
  • 38 views
swirtholg
Forum|alt.badge.img+8

Clients are sending us this screen shot saying they are unable to e-sign proposals. I have an aspire care ticket in, but we are continually getting this feedback 

from clients. Has anyone else experienced this? 

Best answer by Kbaird

Heyo,

I have had this problem when an opportunity has been reset to bidding and then re-completed. 

"You do not rise to the level of your goals. You fall to the level of your systems." — James Clear

    5 replies

    baraica
    Community Manager
    Forum|alt.badge.img+29
    • baraicaCommunity Manager
    • Community Manager
    • July 6, 2026

    Hi ​@swirtholg- can you confirm they are not not pending approval or still bidding? 

    Briz, Community Moderator
      swirtholg
      Forum|alt.badge.img+8
      • swirtholg
      • Author
      • Participating Frequently
      • July 6, 2026

      Confirmed! There was also a question about start and end dates on the opportunities maybe causing this problem but we have consistently ruled these issues out. They all show “delivered” 

      "You do not rise to the level of your goals. You fall to the level of your systems." — James Clear
      Kbaird
      Forum|alt.badge.img+22
      • Kbaird
      • Genius
      • Answer
      • July 6, 2026

      Heyo,

      I have had this problem when an opportunity has been reset to bidding and then re-completed. 

      Better today than yesterday, better tomorrow than today.
        swirtholg
        Forum|alt.badge.img+8
        • swirtholg
        • Author
        • Participating Frequently
        • July 7, 2026

        Thanks for your time ​@Kbaird ! 

        "You do not rise to the level of your goals. You fall to the level of your systems." — James Clear
        swirtholg
        Forum|alt.badge.img+8
        • swirtholg
        • Author
        • Participating Frequently
        • July 8, 2026

        Aspirecare has gotten back to me and said the issue isn’t unique to use and has been sent over to the development team. 

         

        "You do not rise to the level of your goals. You fall to the level of your systems." — James Clear
        Community GuidelinesAccessibility statement