I mistakenly applied an invoice to a prepayment. I need to unallocate the invoice from the prepayment check.
Solved
How do you unapply a payment on an invoice
+2Best answer by Judy Dillon
Go to the prepayment and un-check the invoice to which the payment was applied and then save.
You need to reset, then delete the deposit for that payment, then you can delete the payment and re-enter it correctly. When you recreate the deposit, it will resend it to your accounting system (Quickbooks) so you will need to delete the duplicate deposit in QB.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.