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Contact Support

  • January 16, 2026
  • 4 replies
  • 37 views

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Hello,

 

I cannot login into customer support, I don’t know my user name and when I try to reset the password, I don’t receive a password reset link.

 

I read something earlier about an email sent in early December, which I do not have.

 

Does anyone know how I can get another copy of that email ?

4 replies

baraica
Community Manager
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  • Community Manager
  • January 16, 2026

Hi ​@shady01-  our support team should have just reached out to you via email. Please check your inbox!


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  • Author
  • New Participant
  • January 16, 2026

Thank you !


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  • Participating Frequently
  • January 20, 2026

Hi ​@shady01-  our support team should have just reached out to you via email. Please check your inbox!

Same issue for me.


baraica
Community Manager
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  • Community Manager
  • January 21, 2026

Hey ​@BrendonTW - I am reaching out to support on your end, and once we get you access to AspireCare we will also get you access to Aspire’s idea portal.